Kelowna Chevrolet

After having a bad experience with trading in my 2015 Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered under warranty. They had my vehicle for a full day and offered a health check while it was in. They claimed to not be able to find the leak and told me it was road salt I could smell and not leaking exhaust. I am very knowledgeable in vehicle repairs and normally do all my own work, I am not an idiot and brought it in for the warranty of buying a vehicle from them. After getting it back home I had found the exhaust manifold was leaking, a new gasket and the smell went away, just road salt causing the issue eh?????. As for the vehicle health check it was like it was done for another vehicle and just slapped together to prove they actually did something while they had my car all day, what a crock. Lied about my brake pads needing replacement, tire pressure and did not top up washer fluid as they stated. Shady dealership. Wanted to charge me $170 to store my vehicle for a day. More

Matt was very knowledgeable about my tires and gave me a great timeline for how long everything should take. Thank you Matt! great timeline for how long everything should take. Thank you Matt! More

Overall very great! All of the sales staff is extremely welcoming and very pleasant to work with! I highly recommend checking them out! All of the sales staff is extremely welcoming and very pleasant to work with! I highly recommend checking them out! More

Start to finish was a great experience Would buy there and recommend again Thanks Al and recommend again Thanks Al More

Just purchased a second hand unit from Alvin. Great experience, no pressure. He went out of his way to get us a suv n our price range and with what we wanted in it . Great experience, no pressure. He went out of his way to get us a suv n our price range and with what we wanted in it . More

As a correction to my previous post about the dealer not contacting me about my vehicle delivery, they contacted me the same day and everything has gone super smoothly. Leah has gone above and beyond. I hig contacting me about my vehicle delivery, they contacted me the same day and everything has gone super smoothly. Leah has gone above and beyond. I highly recommend Kelowna Chevrolet!! Thank you !! More

Very easy to deal with and quite accommodating. Sean Tackaberry was great as was Leah in financing. Leah is kind, funny and super knowledgeable.. after sale communication and transaction updates ab Sean Tackaberry was great as was Leah in financing. Leah is kind, funny and super knowledgeable.. after sale communication and transaction updates about delivery is lacking. I have no idea when I’m getting my vehicle More

Very good at communication and prompt service. Livia was friendly, knowledgable and respectful of my time. Livia was friendly, knowledgable and respectful of my time. More

Luke was absolutely amazing. Never felt pressured. Always felt he was working for with me, not for the commission. No up-sale tactics and always spoke of any additional option Never felt pressured. Always felt he was working for with me, not for the commission. No up-sale tactics and always spoke of any additional options as just that. Nice to haves but if you don't need them, let's find a vehicle that works for you. Thanks Luke! I love my ride! More