Kelowna Chevrolet

I had an amazing experience with Jasmine at Kelowna Chevrolet! She helped me transition from my truck into a new car with lower payments, making the process smooth and stress-free. Jasmine was super he Chevrolet! She helped me transition from my truck into a new car with lower payments, making the process smooth and stress-free. Jasmine was super helpful, friendly, and professional—she took the time to ensure everything was right for me. Not only did she make the entire process simple, but she also went above and beyond to get me some extra add-ons that made a huge difference. I highly recommend reaching out to Jasmine if you're looking for a new or different vehicle. She truly cares about her customers and makes the experience enjoyable! More

Jason was great to deal with, replied to my inquiry and followed up. Would reccomrnd him. followed up. Would reccomrnd him. More

After purchasing there was a issue with the original truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a rep truck that at the time would have been a substantail repair the day after we picked up our truck. Jason Brent and Tom where great at soucing a replacement vehicle. As i travel up and down the valley for work. They made arrangements for a temp vehicle while we waited for delivery. The staff all made me feel at home and made the best of a situation that was totaly outside of thier control. This is hands down been the best experience. Has definatly restored confidence in the way it was handled and that we where taken care of. By the team there. After our family wasnt treated well by other dealerships in town and glad we went to see them here at kelowna chevy. Highly recommend. This is a prime example of how customer service should be which is very rare these days. Welldone Stephen geater More

This post is very overdue but what can I say, life got away from me. I was very impressed with the service I received from Jason the GM. Our vehicle we purchased started making awful noises just before w away from me. I was very impressed with the service I received from Jason the GM. Our vehicle we purchased started making awful noises just before we were to leave for the lower mainland. I was ready to rent a vehicle but Jason arranged for a flat bed trailer to be delivered to my home in Vernon to not only pick up my broken Suburban for repair but to deliver me a beautiful new Tahoe to use for the weekend! He arranged this within a few hours! He went above and beyond! Thank you Jason! Although I haven't had 100% great service from Kelowna Chevrolet (service dept issues & a misogynistic sales manager who only shook my husband's hand not knowing it was actually me making the purchase) in the past but Jason's actions will def have me return when I'm ready to upgrade to a new Tahoe! Thanks Jason!!!! More

Genuinely the best sales rep I could’ve asked for. Was so kind and patient, and really took the time to get to know what I looked for and valued in vehicles, and walked me through each step of the pro Was so kind and patient, and really took the time to get to know what I looked for and valued in vehicles, and walked me through each step of the process in a way I could understand - even when things got overwhelming. Such an amazing human. More

This dealership had a fun and positive environment. The free coffee and food were amazing when going through the process of purchasing a car. The free coffee and food were amazing when going through the process of purchasing a car. More

I chose to deal with Logan after seeing his profile on Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the st Dealer Rater. He was an excellent communicator who answered all my questions and made buying from out of town and easy experience. The rest of the staff at the dealership were friendly as well and I bought a new truck! More

After having a bad experience with trading in my 2015 Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered Equinox for a 2019 Equinox I swore I’d never go back. But I was having issues with my exhaust leaking under the hood and figured it would be covered under warranty. They had my vehicle for a full day and offered a health check while it was in. They claimed to not be able to find the leak and told me it was road salt I could smell and not leaking exhaust. I am very knowledgeable in vehicle repairs and normally do all my own work, I am not an idiot and brought it in for the warranty of buying a vehicle from them. After getting it back home I had found the exhaust manifold was leaking, a new gasket and the smell went away, just road salt causing the issue eh?????. As for the vehicle health check it was like it was done for another vehicle and just slapped together to prove they actually did something while they had my car all day, what a crock. Lied about my brake pads needing replacement, tire pressure and did not top up washer fluid as they stated. Shady dealership. Wanted to charge me $170 to store my vehicle for a day. More

Matt was very knowledgeable about my tires and gave me a great timeline for how long everything should take. Thank you Matt! great timeline for how long everything should take. Thank you Matt! More