Kelowna BMW
Kelowna, BC
Is this your dealership?
Filter Reviews by Keyword
By Type
145 Reviews of Kelowna BMW
Great sales staff, very helpful with the selection of our vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. vehicle. Had a good selection of vehicles on the lot to look in and test drive before making a decision. More
I am deeply disappointed with my recent experience at BMW Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ Kelowna. Despite Scott agreeing to a specific service, it was not honored. This was particularly frustrating given the ongoing sub-par experiences I’ve had with the service program I was sold on. After years of hoping for improvement, it seems clear that customer satisfaction is not a priority. Given this, I’ll be avoiding future purchases or services from your dealership and will ensure that others are aware of my experience by sharing it publicly. I genuinely hope that management takes this feedback seriously and makes necessary improvements for the sake of future customers. More
From Morgan in Sales, Jen & Rob in Service And great feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! feedback from techs when I ask for it, this organization delivers high caliber client relations. It makes a difference and is appreciated!! More
Emman and Gary have shown and provided a top notch experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. experience and made me feel extremely welcome at BMW and its the reason why i will continue to drive this product. More