Kanata Honda

Dont buy kanata honda Here is my review of Kanata Honda. Dont buy kanata honda! With all my years of owning and purchasing vehicles I've never had such a bad experien Here is my review of Kanata Honda. Dont buy kanata honda! With all my years of owning and purchasing vehicles I've never had such a bad experience as I have had with Kanata Honda. Very recently myself and a friend both purchased 2018 Honda Crv's at Kanata Honda. With a few months separating us we both ended up with the same issues. One of the main issues my friend has had with his new CRV was the damage caused to gauge cluster by the prep team. The individual used a sandy rag to wipe it and caused permanent damage to the part. Once the sun hits the dash the speedometer is almost not visible. The issue was brought up to Kanata Honda but was told that it was no longer their issue since some time had passed since the vehicle was driven off. I ended up purchasing my 2018 Honda Crv there from a Mrs Joey Kostova. This individual had very little knowledge of the product. 1) The final cost was greater than expected. I pay 1000 dollard over competition after research .That my fault i should did my homework.Meaning that you can buy it anywhere else with better price. 2) They want you to sign the contract prior to inspecting the vehicle. Leaving you with a ding and damaged new car. Being warned prior by my friend I insisted that I inspect the vehicle before I agreed to anything. When I inspected the car it had one scratch on the bumper, a few rock chips on the side (very upsetting on a brand new car still at the dealership and it requires the use of a paint pen) and the cluster gauge was scratched. Seems like they used the same sandy rag. Moving on to finance. Once I proceed to signing the paperwork I told the Finance Manager a Mr Tom Nash that I wanted the payment on a certain day and when I signed the date was not the one I mentioned. It just seems to me that they didn't really care all that much and just wanted to get me out of the dealership. Picking up my new car. I asked Mrs Joey Kostova that I needed to pick the vehicle up on a Friday and was told by her that it wouldn't be possible due to her having a day off. It just seemed yet again very unprofessional to me. After some back and forth I was able to pick up the car on that Saturday. A major ongoing issue is my scratched gauge cluster. After refusing to sign for the car until the part was replaced Kanata Honda finally agreed to change the part. But sadly the replacement part was also factory damaged and the technician left a bunch of fingerprints on the inside of the screen. Making it impossible for me to clean it.even after show to the sale manager (Terry Hum)that agree of the scratch he let me go say should be a probleme lol brand new car Me and my friend bolt end to another honda dealer to fix those scratch at are own expence lol new car I will finish off this review with my suggestion to avoid Kanata Honda and purchase / maintain your vehicle at another Honda Dealership. More

I had an excellent sales person JOEY Kostova. Joey is the best sales representative I have ever seen. She is so friendly but not too pushy, explains every details and helps you. I strongly reccom Joey is the best sales representative I have ever seen. She is so friendly but not too pushy, explains every details and helps you. I strongly reccomend everybody to go and purchase a Honda from Honda/Kanata, Joey. More

Great sales and service We've been long time customers of Kanata Honda service. This year we purchased our car from Kanata Honda and really appreciated the sales experience w We've been long time customers of Kanata Honda service. This year we purchased our car from Kanata Honda and really appreciated the sales experience with Tom. More

Great until things go wrong They did a faulty installation of a rubber door seal and it was never fixed because the dealership was more difficult to deal with than an insurance c They did a faulty installation of a rubber door seal and it was never fixed because the dealership was more difficult to deal with than an insurance company. I emailed the general manager based on these reviews but he couldn’t be bothered to respond. More

Had dispute but we resolved it Big misunderstandings on work to be done. They did work for 1600, i only needed work for 200. Stuff happens. Was difficult fro Charles and Erold to Big misunderstandings on work to be done. They did work for 1600, i only needed work for 200. Stuff happens. Was difficult fro Charles and Erold to get my perspective at first but after reasonable discussions we found a compromise. Good sign of flexibility and maturity. More

Me an my CRV I was in getting my 2015 CRV detailed and thought I would pop over to sales to see what’s new. I lease and had a few questions. A couple of days ago I I was in getting my 2015 CRV detailed and thought I would pop over to sales to see what’s new. I lease and had a few questions. A couple of days ago I drove away with my new 2018 CRV. Joey Kostova and Jimmy Tran were amazing. They made the experience truly pain free. I just sat back and everything was taken care of efficiently and fast. Thank you Kanata Honda More

Great experience at kanata honda Went in to purchase a ATV and eli made it very easy and a smooth experience I highly recommend going to kanata honda and asking for eli Went in to purchase a ATV and eli made it very easy and a smooth experience I highly recommend going to kanata honda and asking for eli More

Best new car buying experience ever. Buying a new car always makes me anxious but shopping for and purchasing my Honda CR-V LX AWD from Kanata Honda could not have been more uncomplicated Buying a new car always makes me anxious but shopping for and purchasing my Honda CR-V LX AWD from Kanata Honda could not have been more uncomplicated and enjoyable. I got the price and features that I wanted. Sales and leasing consultant Cory Besharah was very patient with this old guy asking about all the high tech features and walked me through how to program the vehicle to perform to my satisfaction. I would highly recommend anyone wanting to buy a Honda product to visit this dealership since they sell more than just cars. More

So glad we chose Kanata Honda! Jan & Andre Had such a positive experience. Keimeko Scotland is very knowledgeable on the Honda line up - great salesman! Everything went so smoothly with our p Had such a positive experience. Keimeko Scotland is very knowledgeable on the Honda line up - great salesman! Everything went so smoothly with our purchase. We dealt with Ken Dolan for financing and again you can see the professionalism with this dealership. More

Excellent staff!! Kanata Honda is an excellent dealership to help you with purchasing your new car. We dealt with Jesse Main, he was not pushy & works very hard for h Kanata Honda is an excellent dealership to help you with purchasing your new car. We dealt with Jesse Main, he was not pushy & works very hard for his customers. We strongly recommend his help on your next purchase. More