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Jonker Honda
Surrey, BC
1,189 Reviews
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1,189 Reviews of Jonker Honda
February 11, 2016
Awesome experience Customer service was great! They picked up my issues quickly. They took care of my paperwork for warranty claims without any further actions on me. Customer service was great! They picked up my issues quickly. They took care of my paperwork for warranty claims without any further actions on me. More
by Sid
Verified CustomerEmployees Worked With
Chris Melenchuk
February 10, 2016
I feel like I was treated not fairly. I came to jonker honda service dept, to get my 2007 honda civic have safety inspection , I bought the car used from small car store I know it has an a I came to jonker honda service dept, to get my 2007 honda civic have safety inspection , I bought the car used from small car store I know it has an accident, rebuilt, so to make sure , I bring it here for inspection, it was almost late that time so the first advisor that I talk went home , pass the job to co worker , during the explanation Im not really satisfied about what I hear,explanation didnt talk about the engine and transmission condition, he just talked about what ever it says in the paper,He talked very fast not all customer are the same, not very happy with a very expensive service. More
by davidtarn22
Employees Worked With
Jill Eden, Chris Melenchuk
February 10, 2016
Customer service not forgotten The service department did a great job with my 2004 Honda pilot. My vehicle was in for a wiring harness replacement, some problems occur when the wron The service department did a great job with my 2004 Honda pilot. My vehicle was in for a wiring harness replacement, some problems occur when the wrong part was delivered. My service advisor and service manager made sure that they did everything they could to get the part soon as possible. They kept me updated appropriately and when my vehicle is ready it was clean and I was happy. More
by BRRR0
Employees Worked With
Andrea Arthurs, Catrina Dierks
February 10, 2016
Ordered a new car, and they sold it to someone else! I ordered my new Honda Pilot Touring back in early October 2015, put down my deposit got my arrival date as to when the car would arrive and then I fi I ordered my new Honda Pilot Touring back in early October 2015, put down my deposit got my arrival date as to when the car would arrive and then I find out that my car did arrive but Erik Jonker sold it to another customer for more money! They continue to lie about their actions and now we have a legal investigation pending. I have never had such a deceitful and unethical practise such as this in almost thirty years of buying new vehicles. Absolutely appalling. Their methods have been fraudulent and underhanded and I will ensure that I advise all my colleagues, friends and acquaintances of how they conduct their business. Honda Canada was no help throughout this process and will be part of my claim. The entire staff of this dealership knew about my new vehicle when it arrived at the dealership from the factory and that it was going to be sold to another party and none took action for fear of losing their jobs. Shocking to say the least. This is certainly not the end of what you will hear from me on this matter. You should be ashamed of yourself. More
by Doreens Daughter
Employees Worked With
Erik Jonker, Alan Cheung, Peter Howard, Sean Campbell, Linda Ho, Kathleen Paddington
February 10, 2016
Efficient/Excellent Service The two people who assisted me were friendly, efficient and helpful. Unfortunately I cannot recall the name of the young Asian man who explained the The two people who assisted me were friendly, efficient and helpful. Unfortunately I cannot recall the name of the young Asian man who explained the bill but it could have been Miguel Bagara. He assisted me immediately, as did Jill. They are a wonderful credit to Yonker Honda. More
by ACBUTTON
Employees Worked With
Jill Eden, Miguel Bagara
February 10, 2016
Speedy Service I brought my 2016 Honda Pilot into Jonker Honda in Langley to have a recall item corrected. I arrived without setting up an appointment and luckily t I brought my 2016 Honda Pilot into Jonker Honda in Langley to have a recall item corrected. I arrived without setting up an appointment and luckily they took me right in. They said it would likely take a little over an hour, so I waited right there. As it turned out, they completed the job as well as giving my vehicle a car wash in under 1 hour. Job well done More
by hill.50
Employees Worked With
Sarav Luthra, Roy Kim
February 10, 2016
Oil change The service was good. They took my vehicle in right away and called when it was ready. I was only there for an oil change which only took 45 minutes. The service was good. They took my vehicle in right away and called when it was ready. I was only there for an oil change which only took 45 minutes. Nice people and friendly service. More
by susie
Employees Worked With
Andrea Arthurs
February 09, 2016
Fast service getting me in a new car Went there not looking for a screaming deal but for them to put me into the car ASAP I was driving the car the day after I talked to the salesman. Nex Went there not looking for a screaming deal but for them to put me into the car ASAP I was driving the car the day after I talked to the salesman. Next time I will ask for some throw ins or a bit of a discount but all in all I am happy with my purchase. They were not willing to give me more then $60 for my 2000 subaru legacy GT which really was the only thing that I was unhappy with. If I was to have more time I probably would not have bought the car without better trade in value. Linda ho in finance did a very good job of going over things and getting me a very good finance rate. More
by Ckidder12
Employees Worked With
Linda Ho, Emmanuel Pathipati
February 09, 2016
Excellent experience for my new 2016 Honda CRV SE. My experience from every department was excellent. Alan, Kelly and Emmanuel answered all my questions and made the experience as smooth as it can be. My experience from every department was excellent. Alan, Kelly and Emmanuel answered all my questions and made the experience as smooth as it can be. I would highly recommend Jonker Honda to anyone. More
by thomasv
Employees Worked With
Alan Cheung, Kelly Arvai, Emmanuel Pathipati
February 08, 2016
Above and beyond service We had an accident not our fault, car totally damaged and in desperate need for a new one. Rael did a good job in getting us a new car which is such a We had an accident not our fault, car totally damaged and in desperate need for a new one. Rael did a good job in getting us a new car which is such a beauty and within our budget. Kelly did an amazing job to get us a finance, and we're able to have this car home in 4 days. Wow! What an amazing team. Highly recommended. More
by Martin hardy
Employees Worked With
Kelly Arvai, Rael Miranda
