Jonker Honda
Surrey, BC
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1,190 Reviews of Jonker Honda
Battery replacement . I called for an emergency battery replacement one hour prior to closing and they still accommodate me to replace the battery excellent job, thanks t I called for an emergency battery replacement one hour prior to closing and they still accommodate me to replace the battery excellent job, thanks to Andrea and Miguel. More
Very satisfactory A1 service . Most efficient and each person was helpful and courteous. N.b. Rating for Andrea and Miguel 5 . Numbers didn't register. A1 service . Most efficient and each person was helpful and courteous. N.b. Rating for Andrea and Miguel 5 . Numbers didn't register. More
So-So #1) We took our vehicle in for a booked appointment for warranty work on a couple of occasions. They established what they thought was the problem. #1) We took our vehicle in for a booked appointment for warranty work on a couple of occasions. They established what they thought was the problem. The repair did not fix the problem. My husband actually had to take a technician out for a drive so that the technician could hear the noises that we were talking about. The repairs that have been done were done correctly and we haven't had a problem once the repairs are completed but we find my husband has to guide them (technicians) through the diagnostic process. Parts are never on hand and we have to wait for them to be delivered and then have to arrange time in our schedule to have a 2nd appointment to actually fix the vehicle. 2) During a warranty repair visit when the front end was being worked on, we requested a tire rotation, not knowing that the dealership charges twice the amount of local tire shops and were shocked at the price when asked to pay the $49 bill. My husband phoned a local tire shop and was quoted $20 for a tire rotation. 3) My husband dropped by the dealership today for their express lube service as we needed an oil change. Granted, this was at 4:00 but there were no vehicles on the hoists or in the lanes and he was turned away as there was apparently no one to do the oil change. Not much point in being open as an express service if you aren't able to be staffed properly and can't provide the service. More
timimg belt andrea franklin was amazing...kept me updated on what was needed...she is knowledgeable and efficient...she tells me what repairs are needed and what andrea franklin was amazing...kept me updated on what was needed...she is knowledgeable and efficient...she tells me what repairs are needed and what can wait More
Excellent service Rael was very keen and really interested in having us comfortable during our visiting that ended up with us getting a brand new Honda HRV. I would cer Rael was very keen and really interested in having us comfortable during our visiting that ended up with us getting a brand new Honda HRV. I would certainly recommend Rael whenever someone is considering a Honda as their next purchase. More
Great Experience I have bought several new cars and have had bad experiences with Jonker Nissan. Jonker Honda and specifically Scott was a welcome change. I would re I have bought several new cars and have had bad experiences with Jonker Nissan. Jonker Honda and specifically Scott was a welcome change. I would recommend that anyone looking to buy a new car deal with Scott. More
No hassle purchased a 2016 CR-V touring suv. Our salesman was Randy who new the vehicle and was very nice to deal with. When we purchased we were in our new veh purchased a 2016 CR-V touring suv. Our salesman was Randy who new the vehicle and was very nice to deal with. When we purchased we were in our new vehicle and off the lot in under 2 hours. I feel Randy went the extra mile to get us into the CR-V and the total experience was very pleasant. More
Completely Top Notch I was able to get an appointment quickly and all of the service staff that I dealt with were totally professional and able to help me out completely. I was able to get an appointment quickly and all of the service staff that I dealt with were totally professional and able to help me out completely. The work was done on time and with the quality that I expect from a Honda dealership. I will definitely be taking my vehicle back for future services. More
Great Service! Appreciated the time Sarav took in detailing all the features of the car, and explaining all the different trim levels. Felt appreciated even on initi Appreciated the time Sarav took in detailing all the features of the car, and explaining all the different trim levels. Felt appreciated even on initial contact when I was only "looking" at vehicles and not intending to purchase right away. More
Excellent Service Great Deal for our new CRV The sales staff Scott was very informative, and not pushy which really prompted us to stick with him. We had gone to other Honda dealerships in the p The sales staff Scott was very informative, and not pushy which really prompted us to stick with him. We had gone to other Honda dealerships in the past month looking for a new car but not happy with the sales / manager attitude The Manager Allen Cheung at Jonker Honda was really professional and friendly. He worked very close to our numbers and making sure we got what we needed and were happy. He was also one of the reasons we stayed with Jonker Honda He closed the deal really well and we were very pleased with the price we paid and the purchase and the overall service. both Scott and Allen did a wonderful job More