Jonker Honda

Excellent customer service Firstly, I really appreciated how Dan Sak took care of me and how he was able to earn my business. I had sent out emails to numerous dealerships a few Firstly, I really appreciated how Dan Sak took care of me and how he was able to earn my business. I had sent out emails to numerous dealerships a few weeks back. Dan got back to me within hours and assured me that he'd get me the best price in town. I believe he kept his promise and did the best he could to get me a fair deal. I know I could've gotten another $200 or $300 lowered at an another dealership but I decided to go with Jonker just because of how great Dan was. He was genuinely kind and considerate. Hope Jonker will be able to keep him around for a very long time because I believe he is in fact a great asset to this establishment. Also adding to all that, the finance manager, Joe was also extremely helpful with explaining the whole process of leasing a vehicle. He was very open and upfront with me. He offered me great advice about how to go about managing my money better and provided me with lots of options. I was glad I got to deal with the two fine individuals I mentioned above for a stress free car buying experience and I wish them all the success in the future. Lastly, congratulations to Jonker Honda and their HR department for employing such friendly and genuine staff. More

"Very helpful and thorough" Since Randy left service dept. (saddest day for Langley Honda) things seemed to be declining,(had a few bad experiences) then yesterday "Tyler" was s Since Randy left service dept. (saddest day for Langley Honda) things seemed to be declining,(had a few bad experiences) then yesterday "Tyler" was so extremely helpful and answered all my questions and requests. Very pleasant to deal with...upon picking up vehicle he even came after me to explain my invoice....very appreciated. Had problem with invoice total upon paying and sales clerk {sorry didn't get name} understood confusion and settled my bill appropriately. Very pleased to see he put customer's happiness and concerns first. Have always enjoyed coming to Langley Honda (20+ yrs) ...pay a little more...however mechanics must be very experienced....because we have never had problems with our 2x Honda's. "Great mechanics" If customer service stays like this I would recommend to everyone.... Thanks for a great visit...hope continues. Susan and Darren More

Well Done I do not see the pictures of the women who helped me. The one who helped me when I picked my car up, I believe, was in an office behind the 3 front s I do not see the pictures of the women who helped me. The one who helped me when I picked my car up, I believe, was in an office behind the 3 front service booths. She was exceptionally helpful. One of the women might have been Andrea. More

Excellent customer service and great mechanics Friendly and efficient staff. Prompt phone calls to seek authorization for additional work not previously planned. Honest, reliable and willing to adj Friendly and efficient staff. Prompt phone calls to seek authorization for additional work not previously planned. Honest, reliable and willing to adjust on the fly to accommodate schedules and budgets. I highly recommend this service department. More

My Best Interest First I've always had excellent experience with the Service team at this dealership and this last visit was no exception. Honest evaluation of what I actual I've always had excellent experience with the Service team at this dealership and this last visit was no exception. Honest evaluation of what I actually need and not what would make me pay for more - much appreciated! More

love the service excellence, in particular Andrea. super. I always receive efficient excellent service, and love the fact that you wash my car! I am a very loyal customer! thank you Andrea and the team arou I always receive efficient excellent service, and love the fact that you wash my car! I am a very loyal customer! thank you Andrea and the team around you for your outstanding service. Sandra B. More

Pre-owned purchase I'm very happy so far with my purchase. There was an online price mistake (it was much lower than it should have been) but it was honoured. The docume I'm very happy so far with my purchase. There was an online price mistake (it was much lower than it should have been) but it was honoured. The documentation fee was much too high compared to other dealerships. However the money saved on the purchase made it palatable. More

Peter knows how to test drive. Our sales consultant let me take a long text drive to get a good feel for the car. Smooth, professional and courteous from test drive to driving away Our sales consultant let me take a long text drive to get a good feel for the car. Smooth, professional and courteous from test drive to driving away in new car. More

The sales personnel were very courteous and helpful in assis We have not as yet experienced a service call at Jonker Honda. We did have a long relationship with the Jonker Nissan dealership with our 2005 X-Trai We have not as yet experienced a service call at Jonker Honda. We did have a long relationship with the Jonker Nissan dealership with our 2005 X-Trail and we are looking forward to the same from Jonker Honda. To date we have been very satisfied with all of your personnel. The salesman was very good in explaining all of the details on the new vehicle. He spent a lot of time doing this and also invited us back at any time for further review. Our salesman was Byron. Joe was also very helpful in completing our transaction and explaining all of the options that were available. More

great staff, very helpful and eager to please I was greeted with a smile and a sales person (Bonny) who was very helpful on my first trip into your dealership, on my second time in I was dealing w I was greeted with a smile and a sales person (Bonny) who was very helpful on my first trip into your dealership, on my second time in I was dealing with Tim and at that time I purchased a new Honda Fit, When I picked up my new Fit I was again dealing with Bonny and your finance staff is very helpful and again a joy to deal with. I will be back to Jonker for any servicing that is needed. More