Jonker Honda

honda business lease Great greeting and follow up , positive experience for a new vehicle. Only set back was a bit slow in the finance department Lots to review with a Great greeting and follow up , positive experience for a new vehicle. Only set back was a bit slow in the finance department Lots to review with a new vehicle, I need to come back as I cant get wifi to work etc Originally was looking for Byron but he was away on vacation, Jason was outstanding with us until Byron's return and continued with great customer service after. Byron treated us well and we sent two other sales to him within the week More

Driver airbag recall fix We received by mail the recall notice and within a couple of days were able to book an appt. and get the work done quickly. We received by mail the recall notice and within a couple of days were able to book an appt. and get the work done quickly. More

Honda Service is satisfactory All went well except waiting for the service person's computer to load the program. Took an onerous amount of time. If service opens earlier than fi All went well except waiting for the service person's computer to load the program. Took an onerous amount of time. If service opens earlier than first appt., systems need to be ready. I also missed having Jill greet me in the Bay Area. The person in that desk did not greet me, simply told me to go inside. The shuttle driver was great and prompt. The car wash was okay except they did not dry the car so lots of water stains left behind. More

Regular maintenance It just seemed lazy that they would vacuum every inch of the inside of my car but didn't move my hoodie on the seat and vacuum under that. So I have a It just seemed lazy that they would vacuum every inch of the inside of my car but didn't move my hoodie on the seat and vacuum under that. So I have a perfectly clean car except for one seat. Perhaps I shouldn't have left it in there but it just seems lazy from my perspective. Apart from that, service was good, no complaints. More

Maintenance Minder "B/B1" 5 stars to Catrina Dierks ( service manager ) ... when our service was complete, we immediately noticed the "low tire pressure" warning and brought th 5 stars to Catrina Dierks ( service manager ) ... when our service was complete, we immediately noticed the "low tire pressure" warning and brought this to the attention of Catrina. Within 30 minutes this issue was resolved. I like the way that every person we spoke with, spoke in a "professional" manner, were attentive and curteous.(sp?) More

Air conditioning service Jonker Honda has been really good in diagnosing the exact problem with the civic. Being a car owner you hope they fix the right problem from the begin Jonker Honda has been really good in diagnosing the exact problem with the civic. Being a car owner you hope they fix the right problem from the beginning.. Some domestic dealerships are known to extract extra cash from your wallet for what they think is the problem..That's why we stay with Honda..Myself i drive a Nissan and i am very happy with the Jonker dealership next door..Keep it up or we will change to Toyota..lol Not north american brand... More

Great Service As per usual, another great service experience. I dropped off the car first thing for an oil change and was promptly called when it was completed. As per usual, another great service experience. I dropped off the car first thing for an oil change and was promptly called when it was completed. Andrea was very polite to deal with. It's always a pleasure coming in to Jonker for service. More

Basic Maintenance Quick, friendly, and reasonably priced. Went over everything with me and even cleaned my car. I will not hesitate to go back for further service needs Quick, friendly, and reasonably priced. Went over everything with me and even cleaned my car. I will not hesitate to go back for further service needs. More

Excellent service as always!! The service is always top notch at Jonker! Getting an appointment is always quick, and the staff are professional and knowledgeable. The work is alway The service is always top notch at Jonker! Getting an appointment is always quick, and the staff are professional and knowledgeable. The work is always done when they promise it to be. I highly recommend the Jonker Honda shop to anyone-it is obvious that they value their customers. I always leave happy and feel confident that the work was done properly. They even wash the vehicle every time!!!! More

Purchase of new Honda Odyssey I appreciated my experience with Frank Lamiel. He recognized my needs and made the process smooth and flawless. My experience with Sean was much less I appreciated my experience with Frank Lamiel. He recognized my needs and made the process smooth and flawless. My experience with Sean was much less so. I found found him dismissive and insulting in the discussion of a trade-in possibility. I would Ike to get a better price but understand Honda's pricing policies. More