Jim Wilson Chevrolet Buick GMC

Never have I encountered a more pleasant experience I purchased my first ever Chevrolet 2500 Duramax. I am not only impressed with this truck but I received first rate sales and financing assistance. Th I purchased my first ever Chevrolet 2500 Duramax. I am not only impressed with this truck but I received first rate sales and financing assistance. The team that I encountered were pleasant,proficient and very professional. I have purchased many vehicles over the years and never have I encountered a more dedicated, product savey, enthusiastic team. I have already shared my experience with friends and accociates proving Sam Green as a contact. I hope that they take advantage of her services in the purchase of a new or used vehicle in the future. More

New GMC Went into Jim Wilson's and dealt with Bernie Bartz again. I told him what I was looking for and he pointed out a Black GMC. The truck was perfect. The Went into Jim Wilson's and dealt with Bernie Bartz again. I told him what I was looking for and he pointed out a Black GMC. The truck was perfect. The trade price was good. No xxxxxxxx and I was driving my new truck the next day. VERY PLEASED! More

Vehicle purchase I found the customer relationship to be excellent from initial contact with Mr. Bartz, to picking up my vehicle. At all times Mr. Bartz was very prof I found the customer relationship to be excellent from initial contact with Mr. Bartz, to picking up my vehicle. At all times Mr. Bartz was very professional and well versed in the vehicle that I was purchasing. It would be a pleasure to deal with Mr. Bartz in my future vehicle purchases. More

Amazing customer service! We are very pleased with the customer service that we received from Bernie Bartz. Being the very first brand new truck that we have purchase, we had m We are very pleased with the customer service that we received from Bernie Bartz. Being the very first brand new truck that we have purchase, we had many questions that Bernie readily answered. We are completely satisfied, and will continue our business at Jim Wilson and with Bernie Bartz. Ashleigh Morris was amazing with the financing part of it all. Normally a very grueling process, Ashleigh made it all seem pain free. Thank you again. More

Lease is up...time for a new car What a pleasure it has been to be served by Jim Wilson's courteous and professional staff. From reception to sales to finance, everyone has been excep What a pleasure it has been to be served by Jim Wilson's courteous and professional staff. From reception to sales to finance, everyone has been exceptional. Bernie's exceptional skill and experience has put me in the perfect vehicle for the second time. Ashley's expertise in finance made a confusing and stressful time into a quick and painless experience. More

Merry Christmas to me! Adam Moon from Jim Wilson Chev knew I wasn't happy with my current vehicle, however, I was not actively looking for a new vehicle at this time. That Adam Moon from Jim Wilson Chev knew I wasn't happy with my current vehicle, however, I was not actively looking for a new vehicle at this time. That was until Adam sent me a text message with a photo of the new Chevy Traverse Redline. He knew what I wanted in a vehicle and he knew I was looking for something a little unique! He was right! Excellent choice! I picked up my new SUV today! That is the sign of a great salesperson...Adam knows his customers and what they like/want/need and he makes it happen. Thanks Adam! Great job. (P.S. Sorry Ford...I'm not buying the Explorer) More

Awesome! There is always a warm friendly greeting when I arrive and everyone makes me feel right at home. Bernie and Ashleigh were fantastic, taking the time t There is always a warm friendly greeting when I arrive and everyone makes me feel right at home. Bernie and Ashleigh were fantastic, taking the time to fully explain the various aspects of the contracts and options available to me. This certainly made the red tape procedure an easy one to get through. Mike is by far the best fellow I have ever had to deal with in the automobile service industry. He really knows his line well. I have been a very satisfied Wilson customer for many years now due to the very fine staff. These people really make the difference! More

Special thanks to Pierre! I dealt with Pierre Jordan to purchase my new truck and have absolutely nothing negative to say about him or the dealership. Pierre was straight for I dealt with Pierre Jordan to purchase my new truck and have absolutely nothing negative to say about him or the dealership. Pierre was straight forward with all of my questions and very friendly. Pierre is very knowledgeable with the new technology in today's vehicles yet when faced with one question about one feature in my truck that he didn't know he (unlike most sales guys) admitted he wasn't quite sure and went and got my answer immediately. Thank you again, I will definitely be back for my next truck! More

New Truck Due to an accident we had to purchase another truck and our options were shopping for the best deal from any manufacture. There was a tight timeline Due to an accident we had to purchase another truck and our options were shopping for the best deal from any manufacture. There was a tight timeline and at the end of the day Paul stepped up and created a package that we could not resist. He also assisted after hours and kept us informed of what was going on which doesn't always happen. The other factor was the service department. With my previous truck the service department assisted correcting any problems that I had with the truck along with covering the costs in some cases. Sales is one part of a deal but customer service in the long run keeps customers. This was taken into consideration when making our final decision. Overall rating for Jim Wilson....above and beyond our expectations with no BS. More

Not what I was expecting Jim Wilson dealership in Orillia, didn’t meet my expectation of a reputable dealership. My salesman was very knowledgeable on the vehicle I was lookin Jim Wilson dealership in Orillia, didn’t meet my expectation of a reputable dealership. My salesman was very knowledgeable on the vehicle I was looking at and was a great help showing me the features and making My test drive feel like a tutorial for everything I needed to know. However, there was lack of knowledge with anything related to any of my warentee questions. The truck was on empty when I took it for a test drive so I only got to drive it for ten minutes, which didn’t give me time to find any flaws. I was told that the price was non negotiable because they would lose money on the sale if they changed the price or gave me any insentives such as winter tires. After agreeing to pay full price, the financial team did a good job of going over details and leaving nothing to hide. After picking up the truck and taking it home I realized there were dark splatter marks all over the headliner in the back of the truck, one of the compartments didn’t get cleaned and was full of crumbs and sunflower seeds and the overall “$200 detail package” looked like a 14yr child had wiped down the interior. A few days after owning the vehicle I noticed a coolant leak and a transmission cooler line leak. The service department didn’t catch these things upon certification which baffles me. There was also the beginning of a mouse nest under the engine cover and garbage (cap from a large jug) in the engine bay, on a truck that supposedly had a 250 point inspection. What a joke. The dealership fixed the rad and tranny line free of charge, and gave me a rental after sending many emails regarding getting a rental. Overall poor communication from the dealership and my salesman, waiting days at a time for a response on a solution. Will not buy a vehicle from here again if this is the services the dealership is performing. More