JP Motors
Burlington, ON
Filter Reviews by Keyword
By Type
770 Reviews of JP Motors
Amazing Experience My aunt and uncle were looking for a new vehicle and went to JP Motors. They have had the most amazing experience with Dwight, who works in sales. Dwi My aunt and uncle were looking for a new vehicle and went to JP Motors. They have had the most amazing experience with Dwight, who works in sales. Dwight went above and beyond and treated them like family, not just like customers. This is the third vehicle that our family has bought at JP and I am certain it won't be the last! More
Great personal sales The effort made to not over or under sell you and explain their support was great. Had a technician come out and explain working of new controls and h The effort made to not over or under sell you and explain their support was great. Had a technician come out and explain working of new controls and how they would service new features was suppierior. More
Quality Vehicle & Service I recently purchased a 2014 Kia Sportage. Ken was very knowledgeable about the features of the vehicle. Krista and Keith went above and beyond to supp I recently purchased a 2014 Kia Sportage. Ken was very knowledgeable about the features of the vehicle. Krista and Keith went above and beyond to supply the particular tires that I wanted on the vehicle. I love my Sportage and received it in great condition. More
An excellent experience Just bought a used Jeep, dealt with Jeff Hansford and Kieth Johnston and found them to be professional, knowledgeable and very helpful. I would recomm Just bought a used Jeep, dealt with Jeff Hansford and Kieth Johnston and found them to be professional, knowledgeable and very helpful. I would recommend JP Motors to anyone More
Nicholas and the team at JP Motors are outstanding. Ask and you shall receive. I have purchased three company vehicles in less than a year and each and every delivery was seamless and absolute pleasure Ask and you shall receive. I have purchased three company vehicles in less than a year and each and every delivery was seamless and absolute pleasure to work with Nicholas. More
Second Car from JP Sasha and Nicholas had amazing customer service, they were with us every step of the way and gave the best options & recommendations for every request Sasha and Nicholas had amazing customer service, they were with us every step of the way and gave the best options & recommendations for every request. Nick worked a miracle and got us into an amazing '14 SRX and we couldn't be more happier this was our second time with JP and we couldn't recommend them more. More
Profesional Service Excellent Dealer many vehicle to choose from. Mark Dawson took the time and zeroed in what I was looking for, no pressure a very knowledgeable person. Excellent Dealer many vehicle to choose from. Mark Dawson took the time and zeroed in what I was looking for, no pressure a very knowledgeable person. Dave the finance manager and Krista made it happen. The car was ready, serviced and I received all the documents two days before plan delivery. Thanks Krista. More
Relaxing & Informative Experience Buying a car was made easy with the knowledgeable sales rep, Ken who was able to answer every question & made my experience relaxing. No pressure, ju Buying a car was made easy with the knowledgeable sales rep, Ken who was able to answer every question & made my experience relaxing. No pressure, just helpful & experienced. Keith finished our deal with the paperwork & made everything easy & comfortable. I would recommend J.P. Motors' dealership to anyone looking for great car & great service. Most people have a preconceived idea of a "used car dealer" but I can say without a doubt, your experience at THIS car dealership will be a positive one!!! More
Nice People I was very impressed with the friendliness of the staff ! Dave & Jim were pros and I was even given a lift back to the train station as I came in fro I was very impressed with the friendliness of the staff ! Dave & Jim were pros and I was even given a lift back to the train station as I came in from out of town More
They disclose at delivery car had an accident! I talked to Peter about this vehicle , test drive OK . Car was supposed to be certified .He showed me a printed UCDA no accident .he told me it will t I talked to Peter about this vehicle , test drive OK . Car was supposed to be certified .He showed me a printed UCDA no accident .he told me it will take few days to fix a small problem and service is busy due to long weekend. After 3 days I called to see when can i get the car ,Peter explained he is not allowed to call the service and ask .Weird . Another day i get an email to schedule for delivery . I called ask for total amount , we setup a date . I sent myself to Krista an email to confirm the agreed time and date . I prepared the certified cheque ,i called insurance and get the pink slip , went there on time and first thing wrong : front bumper was misaligned and i could see the parking sensors were not set in properly . They said they haven't touched the bumper . I don't believe it for a second ! Second , they have to show me something , they found out there was a record on carproof of an accident : deer hit $6000 damage ! This information was also disclosed to them by the person trading in the car . So I am wondering why they haven't disclose it from the beginning or later on when they have realized ...Waste of time and money . I got the refund for deposit and nobody even care to apologize . totally unpleasant experience . By the way i have bought another car from them in the past , but I will not go back ever again !! P.S. Peter has contacted me , apologize and explained his situation that he was not aware of this until I cancelled the transaction . I believe him. Still this makes the operating way of the company even more obscure .As the salesman who got the trade in had the info on file-( they showed it to me at delivery ) .Why they don't let salesmen know the history of the car ? Why nobody inform the salesmen if there is important info about the car . Remember this : it is very hard to build a reputation and just very easy to ruin it. More