JP Motors
Burlington, ON
Filter Reviews by Keyword
By Type
770 Reviews of JP Motors
A pleasant and no pressure to purchase experience Our first time purchasing a car from JP Motors and we were treated courteously and pleasantly by Peter & Keith both when we test drove the car and whe Our first time purchasing a car from JP Motors and we were treated courteously and pleasantly by Peter & Keith both when we test drove the car and when we went to pick it up. The car was ready for us to test drive when we arrived and we completed the purchase paperwork shortly afterwards. Same thing when we went to pick up the car and we were on our way soon after. More
Great Car Financing Services One of the best car financing services in town. Zainab Boghani will definitely get you approved whatever your credit status is. Would Highly recommend One of the best car financing services in town. Zainab Boghani will definitely get you approved whatever your credit status is. Would Highly recommend to tohers. More
Gratifying/rewarding transaction, no pressure to purchase Seeking to buy a replacement car for my daughter, she and my wife were pleased to first meet and speak with a female employee. All aspects of the tran Seeking to buy a replacement car for my daughter, she and my wife were pleased to first meet and speak with a female employee. All aspects of the transaction were clearly explained by Sasha Barns and a test drive was included. A day later with our decision made, Dave Dubik carefully completed the necessary paperwork, again in a clear, fair and personable manner. Keith Johnston completed the final financial details when I picked up the vehicle. I valued the time spent in dealing with a person who took time to ensure that everything was complete and understood. More
Family oriented business practices. From the moment I walked on the lot I felt welcomed and not like a sales target. No one hounded me or tried to sell me on another vehicle. I just aske From the moment I walked on the lot I felt welcomed and not like a sales target. No one hounded me or tried to sell me on another vehicle. I just asked Dave Dubik if I could test drive a car, he handed me the keys, I took it for a spin, loved it and now I own it. Just that experience alone, being trusted, being treated fairly and not another notch on a belt is what made the sale. Thank you Dave and Thank you JP Motors for such a great buying experience! More
Great Henry Sterczewski helped walk me through every step of the process in a very friendly and professional manner. He went above and beyond in customer se Henry Sterczewski helped walk me through every step of the process in a very friendly and professional manner. He went above and beyond in customer service and answered all of my questions to the best of his ability. Will definitely recommend this place. More
Cold Call Inquiry - Quality Assurance When you follow on their phone number 905-333-1166, you are directed to sales individual at a desk that has no authority. Upon transferring, calls are When you follow on their phone number 905-333-1166, you are directed to sales individual at a desk that has no authority. Upon transferring, calls are either dropped or they are backlogged. Upon speaking with receptionist who claims to be at the desk at the dealership: named Sasha. Price negotiation is firm as in they don't negotiate. If you have a car similar to the car you are looking at the question asked back is "Why are you calling if you are found one similar to this car?" Thus, no negotiation. Man appalling, my rebuttal "what you don't car shop around for the best deal?" Long story short, horrible customer service, they don't value you. It is a backlog, distraction tactics - focusing on monthly payments where the math states you cannot afford the car. Good luck folks, stay away from J.P Motors, Sasha and Brandin. More
Pleased Both Jim Glenn (sales) and Keith Johnston (delivery) were very professional from start to finish. No pressure. Did what they promised they would do an Both Jim Glenn (sales) and Keith Johnston (delivery) were very professional from start to finish. No pressure. Did what they promised they would do and had the vehicle ready as requested. I checked out many vehicles in Auto Trader and when I went to the different dealer sites was concerned by the low ratings they rec’d in the customer review sections/sites. JP Motors had a 4 out of 5 rating which is very good in my book. Would recommend to anyone looking for a previously owned vehicle. More
A happy customer! It was my first ever visit to JP Motors when I bought my 2014 Ford Fusion Hybrid early this summer. It has been over 30.000 km's but I have never had It was my first ever visit to JP Motors when I bought my 2014 Ford Fusion Hybrid early this summer. It has been over 30.000 km's but I have never had an appointment with a mechanic so far. Both Tim and Nicholas have been very helpful. None of my questions were left in the air; they behaved both professionally and kindly. I don't know if it's selective perception, but I think there's a reason I see their stamps at the back of many vehicles here in Kitchener. Furkan More
A Great a experience over all thank you to Nicolas and Tim I had a great experience for my Honda Civic Touring. A big thank you to Nicolas and Tim. They are very knowledgeable Stuff and professionals. JP motor I had a great experience for my Honda Civic Touring. A big thank you to Nicolas and Tim. They are very knowledgeable Stuff and professionals. JP motor has a high standard when it comes to the certification of their Cars. Raoul. More
Lots of options Everything went smoothly, vehicle in perfect condition. Lots of choices in options Ken Lawrence and Zainab were helpful explaining about each option a Everything went smoothly, vehicle in perfect condition. Lots of choices in options Ken Lawrence and Zainab were helpful explaining about each option and their purpose. More