JP Motors

Worst dealership to deal with We put down a deposit for a van and 2 days later they sold it to someone else. It has now been almost 2 weeks and they have yet to give us our deposit We put down a deposit for a van and 2 days later they sold it to someone else. It has now been almost 2 weeks and they have yet to give us our deposit or ownership for our trade in back. We got a call to contact our insurance company because we got the van we wanted upon calling dealership to confirm our contact there had no idea what was going on and it took days for anyone to call is back. They are very unprofessional and I will ensure everyone I know hears about all the s rewards ups. I will never recommend this dealership. Horrible service More

Excellent Service My experience was excellent! I wasnt sure what to expect but I met a great Salesman ( Ken ) who walked me through the process . It was a smooth proce My experience was excellent! I wasnt sure what to expect but I met a great Salesman ( Ken ) who walked me through the process . It was a smooth process and I am absolutely pleased with my new Ford Fusion. Excellent prices ! More

Far above normal customer service Ken has gone way above and beyond the expectations of customer service. Since day one I walked into the dealership he has not pushed me into making a Ken has gone way above and beyond the expectations of customer service. Since day one I walked into the dealership he has not pushed me into making a deal on a vehicle and has let me come to down to my pick of vehicles all by myself without any pushing. Very ontop of every question or concern I have thought of throughout this entire process and has done everything possible to make this the most comfortable and worry free deal I have ever done. Highly recommend if anyone is in the market for any vehicle purchase to contact Ken to get the ball rolling and make it go so smooth with 0 worry or fear More

Great service, great cars Thanks to Henry Sterczewski we got a third great car from the same dealership. Henry went above and beyond to find us a car that my husband and I like Thanks to Henry Sterczewski we got a third great car from the same dealership. Henry went above and beyond to find us a car that my husband and I liked. More

Purchased the car for me!! All my questions were answered with honestly. Jeff helped streamline me into the right car that fit my needs and wants. Love my Lincoln MKC!!! All my questions were answered with honestly. Jeff helped streamline me into the right car that fit my needs and wants. Love my Lincoln MKC!!! More

Giving my personal information out without consent. We are happy with our vehicle choice but that is it. The delivery process was non existent and the Salesman was no where to be found. 2 days before we We are happy with our vehicle choice but that is it. The delivery process was non existent and the Salesman was no where to be found. 2 days before we picked up the vehicle, My wife and I both received phone calls and I received an email from a Hamilton based I surance broker congratulating us on the purchase of our new car. When I asked how they got my info, They informed me that it was common practice for JP to hand out this information so that they can " Help customers get the best rate on insurance" . I sent my " Salesman" a text and he seemed very upset that our info was handed out. His follow up? Nothing. We are now being hounded by Sirius Radio asking us to subscribe... Guess where they got our Cellphone numbers from? That's right. JP! We signed nothing authorizing them to hand out our info....We have an issue with the blower motor in the the car, The " Salesman's" reply? Call service and make an appointment. Did I buy a car from the service department? No. My call to the governing body of Car Dealera in Ontario was nothing tha a waste of time. They made a note....Great..Thank God the car is a rare model and was $8000 under the market. Otherwise, I would be upset... More

Very friendly Dealing with Peter C. was great. He listened to exactly what I wanted and did not hover or interup while my daughter and I disgusted what I was lookin Dealing with Peter C. was great. He listened to exactly what I wanted and did not hover or interup while my daughter and I disgusted what I was looking for. (I have had experiences were this has happened elsewhere and I never returned to Those dealers) And he even rearranged his personal schedule to be available when I returned I have already and will continue to recommend him to everyone More

Easy to buy Made my purchase easy. I was a first time buyer, Thomas helped me find my first car and I fell in love with it. Although the car had a couple minor pr Made my purchase easy. I was a first time buyer, Thomas helped me find my first car and I fell in love with it. Although the car had a couple minor problems after I took it off the lot. The service centre had no problem fixing them. More