JP Motors

Awesome! After purchasing my vehicle, I chose to cancel the extended warranty. Connie listened and understood my concerns; never once making me feel disrespec After purchasing my vehicle, I chose to cancel the extended warranty. Connie listened and understood my concerns; never once making me feel disrespected regarding changing my mind. I expected a long wait for the cancellation process, however, Connie went above and beyond, and took care of the entire process within 4 days. She emailed me all the documentation and, in fact, deposited the cheque herself! Connie exemplifies awesome customer service and relations at JP Motors! A++ More

Just purchased a 2014 VW Passat from JP Motors in Burlington ON. Zero pressure, no sweat and what a great Service and Experience. Liam was my contact and he went way above and beyond to assure that Burlington ON. Zero pressure, no sweat and what a great Service and Experience. Liam was my contact and he went way above and beyond to assure that I was satisfied as a valued customer. Also Keith from service very friendly and supportive More

Overall a great experience. Liam was very patient and helpful in bringing cars around for us to test drive and seemed very knowledgeable about the vehicles. He even came in on hi Liam was very patient and helpful in bringing cars around for us to test drive and seemed very knowledgeable about the vehicles. He even came in on his day off to meet us the second time we came by. He was so great the first time we were there, we wanted to make sure he got our sale. The Financing experience was a bit clunky. I felt like the Finance manager wrote us off and was no longer interested is speaking to us or answering our questions after we decided against the extended warranty...his personality seemed to totally shift. He said he would send me a summary of finance options via email and never did. Delivery was great - prepared, friendly, and efficient upon pickup. Unfortunately the detailing we were promised was not very well done - we had specifically pointed out grass in the trunk and dirt scuffs on the inner hatch door we wanted cleaned up, and sales promised it would be perfect, but it clearly wasn't touched. It put a slight damper on my "new car" experience but not the end of the world. On my way home from pick up, I noticed a chip in the windshield. Called the next day and they were extremely helpful in connecting me with their glass partner to bring it in the same week to get it filled. That experience with the service department was seamless and friendly. Overall, would recommend, but there was room for improvement. Their selection of vehicles and pricing seems pretty good compared to others in the area. More

From the first call to make an appointment to the moment I drove away in my car all the people were excellent, very friendly and patient. They all went above and beyond for us. I will definitely recommen I drove away in my car all the people were excellent, very friendly and patient. They all went above and beyond for us. I will definitely recommend J.P. Motors to anyone buying a vehicle. Thank You More

Ken is very friendly and knowledgeable and very helpful to us in finding and buying a new previously enjoyed automobile. I would recommend him highly!! to us in finding and buying a new previously enjoyed automobile. I would recommend him highly!! More