![](https://dealerrater.ca/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,146 reviews
![](https://cdn-user.dealerrater.com/images/lotshot/76299335-ae0e-4f82-89d4-bbede5f6174d-orig-th.jpg)
Amazing! I gave a rating of excellent, because Sandra was a wonderful, intelligent, bight and a happy easy going women to work with. She made it easy for me to I gave a rating of excellent, because Sandra was a wonderful, intelligent, bight and a happy easy going women to work with. She made it easy for me to understand what she and Ford were offering me and when things didn't work out in one area she and the other members at Ford worked hard to find me something that would work. I love my new Ford Escape and can't wait to see where it takes me. I went in there hoping to leave with a per-owned vehicle, but ended up leaving with something ever better!! from the bottom of my heart thank you so very much Sandra and the members of Ford. More
![](https://cdn-user.dealerrater.com/images/lotshot/aab011dd-ac27-4049-a951-f0acb34840ab-orig-th.jpg)
MY EXPERIENCE IN DEALING WITH ISLAND FORD MY CONTINUED RELATIONSHIP WITH ISLAND FORD STEMS FROM MY PERCEPTION OF THE FIRM AS RELIABLE, EFFICIENT AND HONOURABLE IN DEALING WITH CUSTOMERS. SALE MY CONTINUED RELATIONSHIP WITH ISLAND FORD STEMS FROM MY PERCEPTION OF THE FIRM AS RELIABLE, EFFICIENT AND HONOURABLE IN DEALING WITH CUSTOMERS. SALES AND SERVICE PERSONNEL ARE INVARIABLY EFFICIENT AND CONSIDERATE. MY FIRST CONTACT CAME WITH DAVE FAITHFUL AND I HAVE MAINTAINED THIS RELATIONSHP WITH CONFIDENCE OVER THE PURCHASE OF 4 NEW VEHICLES. More
![](https://cdn-user.dealerrater.com/images/lotshot/b64f52c3-9777-490f-be99-e9837e5ccc7c-orig-th.jpg)
Another Great Deal !!!! My Family has bought 8 vehicles from Dave Faithful, and every time has been a pleasure and he always goes out of his way to help or make the customer My Family has bought 8 vehicles from Dave Faithful, and every time has been a pleasure and he always goes out of his way to help or make the customer happy. Edie Lange is also a pleasure to deal and goes out of her way to help.. More
Great Service They were a pleasure to work with, and we were in a vehicle in no time! Ali is very kind, very helpful and totally understanding. Chris also worked They were a pleasure to work with, and we were in a vehicle in no time! Ali is very kind, very helpful and totally understanding. Chris also worked his magic to get us in a vehicle! These guys are very professional and are great to work with! More
Awesome!! We just got a new to us truck and we can not be happier about the service we got. Derren was amazing and incredibly helpful. Thank you so much. We just got a new to us truck and we can not be happier about the service we got. Derren was amazing and incredibly helpful. Thank you so much. More
![](https://cdn-user.dealerrater.com/images/lotshot/ff8a6ed9-a153-4955-8e58-76d6c6846869-orig-th.jpg)
A excellent deal all around. As my wife and I have dealt with the Duncan Ford dealership for over 20 years. We have been treated with the utmost respect and courtesy from everyone As my wife and I have dealt with the Duncan Ford dealership for over 20 years. We have been treated with the utmost respect and courtesy from everyone who works there. In particular, Dave Faithfull and Edie Lange. From the moment you entered the dealership to the time you put your " John Henry " at the bottom of the last page there was an ambiance that made you feel that you belong there. I would certainly recommend this dealership to my friends and especially the above mentioned duo. ( P.S. Thanks for the laughter Edie). Looking forward to my F150 first maintenance schedule. More
![](https://cdn-user.dealerrater.com/images/lotshot/1b2162ae-0ce9-4910-8460-b08a28ad8d3e-orig-th.jpg)
The Faithful Experience My wife and I consider it extremely fortunate that the first salesman we met at Ken Evans Ford was Dave Faithful. It was like being welcomed into a f My wife and I consider it extremely fortunate that the first salesman we met at Ken Evans Ford was Dave Faithful. It was like being welcomed into a friendly family. He never put any pressure on us to buy, but when we were ready he said that he would get us the best deal possible. With all the cars we bought from him, he took the extra time to patiently explain how everything worked. He was very knowledgeable' He always phoned a few days later to see whether everything was satisfactory and not to hesitate to drop in at anytime He calls us Mom and Pop We should be so lucky. Jeanine and Walt Dennis More
My three Fords from Islandford My third car from this Dealer !st. Car 2004 focus Great car, 2nd car 2012 focus hatch back, Problems with Transmission so traded it in on 2015 Esc My third car from this Dealer !st. Car 2004 focus Great car, 2nd car 2012 focus hatch back, Problems with Transmission so traded it in on 2015 Escape, so far 4600klm no problems great car. all three cars bought from Dave Faithful,Have known Ken Stock in service for over 2 0 years all servicing done at this Dealership, Deanna and Susie since 2004 very nice and friendly people, Dave Faithful, great salesman and knows his cars, all though I think he would rather ride his mountain bike. Bernadette a great help when I had trans trouble arranged a loaner car after hours,.a 2015 Escape, this had some influence on what kind of car I would trade for I do not remember the name of the gentleman in fiance who did the paper work, but all went well.Clay let me in and took me to Bernadette,When I had trans trouble (I think he no longer works at this dealership) More
Thank-you Kyle!! I love my *new* to me Kia Soul!! I purchased it thru Kyle at Island Ford. Kyle was professional, extremely attentive and made sure all the details we I love my *new* to me Kia Soul!! I purchased it thru Kyle at Island Ford. Kyle was professional, extremely attentive and made sure all the details were taken care of. Chris and Dan were fantastic in helping us close the deal. Island Ford staff exceeded my expectations and made buying my car a great experience. If you are in the market for a new or *new* to you car go to Island Ford and ask for Kyle Martin More
![](https://cdn-user.dealerrater.com/images/lotshot/b60f63eb-bcf3-49f1-97e8-d0b152eb15df-orig-th.jpg)
My daughter's first car We have purchased multiple vehicles with Ford. People there have always treated us like family. Sandra helped us, great person to work with. Will We have purchased multiple vehicles with Ford. People there have always treated us like family. Sandra helped us, great person to work with. Will continue to recommend and shop at Ford. More