Island Ford Superstore

Purchacing a new F350 crewcab From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purc From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purchase was fast, friendly and efficient. I would recommend this dealership to my friends and family. More

Very professional, comfortable purchasing experience We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific nee We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific needs were and he did a great job directing us to the Edge that fit what we were looking for. He did an excellent job of explaining all the features, we test drove the Edge and we were still not sure so Jordan asked if we would like to take it home overnight to Campbell River he filled the gas tank and of we went. Not many dealerships would do this for you. We came back the next day feeling great about the Edge and went through the purchase process which I must say was handled very professionally by all concerned. Thanks again for a comfortable purchasing experience. I don't recommend many businesses but this dealership did a great job. Thanks Jordan. More

Custom Ford E350 Purchase !! We are extremely excited regarding our NEW purchase. Fantastic Team Work !! Our Gorgeous New Custom Ford E350 Van is Perfect and is the 15 Passanger V We are extremely excited regarding our NEW purchase. Fantastic Team Work !! Our Gorgeous New Custom Ford E350 Van is Perfect and is the 15 Passanger Van of our Dreams !!. Thank You Bryan , Sandra , Edie , Neill & Bernadette.We found the Perfect Van and you all made it happen !!. You are simply The Best !! We have ,and will always continue to purchase all of our Ford Trucks & products from Ford Island Superstore in Duncan. (the upgrade leather seats and new tires are absolutely fantastic and the process was effortless ) More

Blown away I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but alwa I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but always puts the customer first. He is personal, knowledgeable and friendly. Island Ford, thank you so much for my amazing Ford Edge. I LOVE it, and will now be a long term customer! More

The Team I would just like to say that this was my 3rd. vehicle purchased at Island Ford and they did not fail me. I have dealt with Sandra each and every time I would just like to say that this was my 3rd. vehicle purchased at Island Ford and they did not fail me. I have dealt with Sandra each and every time i have come to the dealership. Sandra is professional, personable and very funny to deal with. Sandra was fantastic. I will recommend her to anyone looking for a car or truck. She knows her product and finds what i am looking for. Edie was great to deal with in finance and would not let me go until i understood everything about the deal.She made me feel at ease. Matthew kept me informed the whole way regarding the purchase. I was in and out of the dealership in 3 hours. Thanks gang for a job well done. I'll be back for a coffee. Cheers Doug More

Above and Beyond I have bought 10 vehicles over the last 12 years from this dealership. I am not from this city though. The reason I drive down the Island to purchase I have bought 10 vehicles over the last 12 years from this dealership. I am not from this city though. The reason I drive down the Island to purchase these vehicles, and have service's done, is 100% to do with having loyalty to Dave Faithful, Edie Lange and the service department and the support they have shown back. I dealt with a few new faces buying this newest vehicle and their service to me was great also. It's nice to be treated this way right from the beginning using this dealership, and still 12 years later More

Customer Service Second visit to Island Ford and again EXCELLENT customer service and quality of workmanship. Well worth the easy drive from Victoria ~ made a fun day Second visit to Island Ford and again EXCELLENT customer service and quality of workmanship. Well worth the easy drive from Victoria ~ made a fun day with visiting one of their many wineries. Not only did I get the recommended service of oil change, tire rotation etc however they went the extra mile and washed and vacuumed my car! If that isn't excellent customer service. Absolutely NEVER happened in Victoria. Highly recommend Island Ford ~ More

Awesome!!! Everyone there was friendly and helpful.. Isabelle was totally awesome!!! I would recommend her to ANYONE seeking a genuine people person. She was very helpful giving a multitude of helpful i Isabelle was totally awesome!!! I would recommend her to ANYONE seeking a genuine people person. She was very helpful giving a multitude of helpful info and answering all of our questions( we had many). If you want to deal with someone who is genuine and not put on, she is the gal for you. LIn & George More