Island Ford Superstore

Helpful, Friendly, Accomodating This will be my second vehicle from Island Ford, I have found the staff to be very helpful and accommodating. The management and staff are very profe This will be my second vehicle from Island Ford, I have found the staff to be very helpful and accommodating. The management and staff are very professional and do their best to ensure the customer is happy. Thank you! More

Regular service check and multiple-point inspection Darren was very thorough and friendly! He was paying attention when I gave him specific instructions regarding my very well cared for F150 Lariat. I Darren was very thorough and friendly! He was paying attention when I gave him specific instructions regarding my very well cared for F150 Lariat. I dropped off my truck at 11:00 as previously arranged and I picked it up at 16:30. My wife thought it took too long but I'd rather get it done right by the dealer... I only go twice a year for this vehicle that I only use for recreation and RVing. I have extended warranty and peace of mind and excellent service are worth a lot for me. I don't believe in short-cuts and cheaper solutions... More

Outstanding Customer Sevice I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan Jones was the sales consultant that I had the pleasure of dealing with....... it was an excellent experience. Chris and Bernadette were also great. Thank you all so very much. More

awesome adventure I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... Th I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... They made it possible for me to finally get my dream car. I will always remember my experience there. Thank You Sandra and James you two are the best. More

Loving my new F150 I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt an I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt and Bernadette were great to work with and understood my needs and financing was a breeze with Edie going over everything including the extra packages I was purchasing. Thanks to everyone! More

new car i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company More

Service I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me e I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me everyday while we waited for parts to be received. All the service departments staff are very friendly and helpful. Great service by great staff. Thank you ?? More

Purchacing a new F350 crewcab From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purc From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purchase was fast, friendly and efficient. I would recommend this dealership to my friends and family. More

Very professional, comfortable purchasing experience We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific nee We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific needs were and he did a great job directing us to the Edge that fit what we were looking for. He did an excellent job of explaining all the features, we test drove the Edge and we were still not sure so Jordan asked if we would like to take it home overnight to Campbell River he filled the gas tank and of we went. Not many dealerships would do this for you. We came back the next day feeling great about the Edge and went through the purchase process which I must say was handled very professionally by all concerned. Thanks again for a comfortable purchasing experience. I don't recommend many businesses but this dealership did a great job. Thanks Jordan. More