Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Island ford I found Sandra to be very helpful and knowledgable about the vehicle i was interested in. We started communicating by email and she always got back to I found Sandra to be very helpful and knowledgable about the vehicle i was interested in. We started communicating by email and she always got back to me promptly with any questions i had. When i was finally able to make it to the dealership to complete the deal everyone i dealt with including Sandra, the sales manager, finance manager, parts department and insurance gal were great. Overall it was positive experience and i would absolutley reccomend island ford to anybody looking for a new vehicle More
Dave "Ford" Faithfull As always, Dave is a huge pleasure and an extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a As always, Dave is a huge pleasure and an extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a number of trucks from him, and this experience was just as amazing as the first time. No pressure, all smiles, and always willing to work with me to ensure the best deal on the best product for me at the time. There is no one I would rather deal with! More
Helpful, Friendly, Accomodating This will be my second vehicle from Island Ford, I have found the staff to be very helpful and accommodating. The management and staff are very profe This will be my second vehicle from Island Ford, I have found the staff to be very helpful and accommodating. The management and staff are very professional and do their best to ensure the customer is happy. Thank you! More
Great expierence buying my new truck Didn't plan on driving 2 1/2 hours from Campbell River to buy my truck but ended up making the trip since they seemed motivated to move trucks with t Didn't plan on driving 2 1/2 hours from Campbell River to buy my truck but ended up making the trip since they seemed motivated to move trucks with the Truck Wars. I was right. Jordan was very knowledgeable about the truck and when he didn't know, he asked. Gave him a "want" list of what I was looking for, I believe Bryan searched his inventory and found 1. It had everything and them some. Had my truck evaluated as a trade in and was satisfied after some back and forth with Dan who was also very accommodating and worked with the value I had hoped for. Now it was Bryan's job to figure out financing and the extra's that weren't in the price, he was off on the available interest rate but did come up with the number we wanted so we shook hands with Jordan and said "Deal". Once back at the dealership, we got Chris working on that interest rate and he worked miracles and got it to where we needed it to me. Overall great experience and well worth the drive. More
Regular service check and multiple-point inspection Darren was very thorough and friendly! He was paying attention when I gave him specific instructions regarding my very well cared for F150 Lariat. I Darren was very thorough and friendly! He was paying attention when I gave him specific instructions regarding my very well cared for F150 Lariat. I dropped off my truck at 11:00 as previously arranged and I picked it up at 16:30. My wife thought it took too long but I'd rather get it done right by the dealer... I only go twice a year for this vehicle that I only use for recreation and RVing. I have extended warranty and peace of mind and excellent service are worth a lot for me. I don't believe in short-cuts and cheaper solutions... More
Outstanding Customer Sevice I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan Jones was the sales consultant that I had the pleasure of dealing with....... it was an excellent experience. Chris and Bernadette were also great. Thank you all so very much. More
awesome adventure I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... Th I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... They made it possible for me to finally get my dream car. I will always remember my experience there. Thank You Sandra and James you two are the best. More
Loving my new F150 I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt an I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt and Bernadette were great to work with and understood my needs and financing was a breeze with Edie going over everything including the extra packages I was purchasing. Thanks to everyone! More
new car i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company More
Service I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me e I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me everyday while we waited for parts to be received. All the service departments staff are very friendly and helpful. Great service by great staff. Thank you ?? More