Island Ford Superstore

Customer Service Didnt actually buy a vehicle from this dealership but was very impressed with Edie's politeness, professionalism and eagerness to get this done quick. Didnt actually buy a vehicle from this dealership but was very impressed with Edie's politeness, professionalism and eagerness to get this done quick. She did something for me that did not benefit her in anyway and did it fast. Thanks for a great experience Edie! More

Exellent. Low stress process. My recent purchase of a new Escape was a pleasant and smooth transaction. Starting with sales person Sandra Jurcic pleasant and professional in every My recent purchase of a new Escape was a pleasant and smooth transaction. Starting with sales person Sandra Jurcic pleasant and professional in every way. She was informative and helpful from the beginning to end. The whole process was made as easy as possible. More

Exceptional Jordan was extremely informative, cheerful & very helpful. I couldn't have had a better experience. He goes the extra mile to make you happy. Ty Jordan was extremely informative, cheerful & very helpful. I couldn't have had a better experience. He goes the extra mile to make you happy. Ty More

Good dealing with sales. Service disorganized. Sales were great. The service Dept dropped the ball, however the Gen manager fixed the poor service the next week. All Good now, pick up and delivery Sales were great. The service Dept dropped the ball, however the Gen manager fixed the poor service the next week. All Good now, pick up and delivery to our door. More

Happy Northerners Wife and I traveled to the Island from NEBC for a vacation and left with Very Good Deal on a 2014 F150 that we would never have found back home. Ali o Wife and I traveled to the Island from NEBC for a vacation and left with Very Good Deal on a 2014 F150 that we would never have found back home. Ali our sales rep was great with NO hassles or pressure, price was great and trade in on our car was very fair. Thank You. Island Ford More

Buying my Ford 2015 Best customer service. Have been buying vehicles from this particular Ford For about 8 years now. Would not go anywhere else. People who work there Best customer service. Have been buying vehicles from this particular Ford For about 8 years now. Would not go anywhere else. People who work there are like family. Great job to all who helped us. More

Island ford I found Sandra to be very helpful and knowledgable about the vehicle i was interested in. We started communicating by email and she always got back to I found Sandra to be very helpful and knowledgable about the vehicle i was interested in. We started communicating by email and she always got back to me promptly with any questions i had. When i was finally able to make it to the dealership to complete the deal everyone i dealt with including Sandra, the sales manager, finance manager, parts department and insurance gal were great. Overall it was positive experience and i would absolutley reccomend island ford to anybody looking for a new vehicle More

Dave "Ford" Faithfull As always, Dave is a huge pleasure and an extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a As always, Dave is a huge pleasure and an extremely helpful salesman to deal with. I have been dealing with Dave for a number of years and purchased a number of trucks from him, and this experience was just as amazing as the first time. No pressure, all smiles, and always willing to work with me to ensure the best deal on the best product for me at the time. There is no one I would rather deal with! More

Great expierence buying my new truck Didn't plan on driving 2 1/2 hours from Campbell River to buy my truck but ended up making the trip since they seemed motivated to move trucks with t Didn't plan on driving 2 1/2 hours from Campbell River to buy my truck but ended up making the trip since they seemed motivated to move trucks with the Truck Wars. I was right. Jordan was very knowledgeable about the truck and when he didn't know, he asked. Gave him a "want" list of what I was looking for, I believe Bryan searched his inventory and found 1. It had everything and them some. Had my truck evaluated as a trade in and was satisfied after some back and forth with Dan who was also very accommodating and worked with the value I had hoped for. Now it was Bryan's job to figure out financing and the extra's that weren't in the price, he was off on the available interest rate but did come up with the number we wanted so we shook hands with Jordan and said "Deal". Once back at the dealership, we got Chris working on that interest rate and he worked miracles and got it to where we needed it to me. Overall great experience and well worth the drive. More