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Island Ford Superstore

Duncan, BC

4.8
1,198 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,198 reviews

December 22, 2015

David Faithful has been amazing! David Faithful has gone above and beyond with his service. He cares about his clients and meets all there needs. I recommend all of my friends and co- More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 21, 2015

purchasing of a 2015 ford edge was a great experience we would recommend island ford and Matt Carlow as we just purchased a 2015 ford edge and are very happy with the service and deal we got. John and Ja More

by johnjack22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala, Susie Irvine
December 20, 2015

No Stress just fun. I like to try different car Brands and Models each time I buy a car so I thought I would buy a Kia this time, This Dealership had a reasonable price o More

by Sandy B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 19, 2015

Dave Faithful and Service Department have been wonderful Dave Faithful has a tremendous product knowledge and an extremely willing attitude to help you make the right purchase for you. Dave's honest and stra More

by dan
Recommend Dealer
Yes
Employees Worked With
December 19, 2015

Dave Faithful is a pleasure to deal with! I have been thinking of purchasing a used Ford Edge for sometime. When my husband came across the 2011 listed online I thought I would pop in and see More

by Wendy Wilson - Wilson Unique Interiors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

Best buying experience ever! This dealership more than meets my expectation in service. Just finished buying my 3rd new truck from them and will always keep coming back. So happ More

by roadbasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
December 18, 2015

Sales associate Sandra was a pleasure to deal with buying my escape! I have dropped by the dealership on several occasions for some assistance with the electronics an More

by Pat 789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 17, 2015

Negative, very stressful, pretend to care Took my car hoping to trade it in for something better. I was offered a small amount for my trade in but instead offered me some discounts but in the More

by Mistie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Chris Tarala, Derren Jesson
Dec 17, 2015 -

Island Ford Superstore responded

Hi Mistie, We very sorry you felt like you've had a negative experience with our dealership and staff. If you could please give me a call directly at 250-748-5555 I would like to better understand what we could have done better help you or if there's anything we can do know to assist you. Regards, Justin Pambrun General Manager

December 17, 2015

A very good salesman!! So ya, Matt is very good at what he does. I went in to have a faulty wiper blade replaced on our 2014 Edge and long story short we now have a 2015 F-1 More

by steve.lawson.777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer, Chris Tarala, Matthew McIntosh, Isabelle Beauchamp
December 16, 2015

I love my new car!! Kyle Martin went above and beyond in helping me make this happen. From emailing the applications, keeping in contact through text, email and telephone More

by Victoria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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