Island Ford Superstore

Excellent costomer service I've dealt with the dealership for about 10 years generally dealing in lease vehicles and have had very good success. My leasing representative has be I've dealt with the dealership for about 10 years generally dealing in lease vehicles and have had very good success. My leasing representative has been Dave Faithful for all 10 years and I have found Dave to be honest, knowledgeable, super helpful and personable with no pressure. I have recommended Dave to many friends and work colleagues. Edie in finance has been similarly excellent to deal with every time I've dealt with the dealership, and Susie and Deanna in service are top notch. More

A very good salesman!! So ya, Matt is very good at what he does. I went in to have a faulty wiper blade replaced on our 2014 Edge and long story short we now have a 2015 F-1 So ya, Matt is very good at what he does. I went in to have a faulty wiper blade replaced on our 2014 Edge and long story short we now have a 2015 F-150 XLT Sport sitting beside the Edge. We were going to wait til next year for the new truck but after talking to Matt for about 5 minutes the ball was in motion. I couldn't be happier with the way the whole deal went down. Our 3rd new vehicle from this team in the last 3 years and we wouldn't hesitate to come back. More

I love my new car!! Kyle Martin went above and beyond in helping me make this happen. From emailing the applications, keeping in contact through text, email and telephone Kyle Martin went above and beyond in helping me make this happen. From emailing the applications, keeping in contact through text, email and telephone before, during and after my purchase. He was extremely thorough, especially during the purchasing process and taking the time needed to ensure I understood how everything worked. He has also followed up with me twice in the past two weeks to see if I have any questions at all. He was very polite and understanding of my situation, easy to talk to and very knowledgeable about Ford's inventory. Thank you so much, Kyle!! More

great service friendly people This is the 6th vehicle I have purchased through this dealer and the great service and advice is what keeps me coming back. This time I delt with Sand This is the 6th vehicle I have purchased through this dealer and the great service and advice is what keeps me coming back. This time I delt with Sandra who was amazing through the whole process. She is very professional and friendly and knows her products. I will refer people to this dealership and Sandra. Thank you for all your help More

Great customer service We have purchased 2 trucks from Matt. The dealership has great customer service and have been very accommodating going above and beyond. Would reco We have purchased 2 trucks from Matt. The dealership has great customer service and have been very accommodating going above and beyond. Would recommend Island Ford and Matt. More

Great support Bought my 2013 Ford F-150 here and it has been great. Few little issues I was wondering about. they got on it right away and have been very helpful Bought my 2013 Ford F-150 here and it has been great. Few little issues I was wondering about. they got on it right away and have been very helpful Lucas. More

Amazing Sales lady When we were looking for a new truck, Sandra took control, showed us the inventory and explained each truck to us. Island Ford did not have a King Ran When we were looking for a new truck, Sandra took control, showed us the inventory and explained each truck to us. Island Ford did not have a King Ranch, so Sandra showed us the next best truck with some of the same features, we left the dealership to think about it. Upon returning the next day, Sandra showed us a similar truck, to explain the Voice activated controls, and while we were gone she sat in a truck for a few hours to learn it better. She was abel to fully explain it to us. As we wanted a King Ranch she coordinated with hr manager to bring one in for us. She fully understood and explained all the features of our new truck. Sandra is not only polite, courteous and knowledgeable she is caring. Every time I bring the trucking for service she greets me when she is working and asks about not only the truck but about me, as I have had a double lung transplant, she is concerned for my health. A very loyal and dedicated team member for Island Ford. More

Dave's earned my loyalty! Having dealt with Dave for many years, it's clear that his integrity stands out as the enduring quality that has resulted in a lifetime worth of loyal Having dealt with Dave for many years, it's clear that his integrity stands out as the enduring quality that has resulted in a lifetime worth of loyalty. I absolutely know that Dave focuses on doing what's right for me so buying a vehicle from him is enjoyable and stress free. He gets 5 stars all day long! My gripe and the reason for 4 stars is related to recent marketing campaigns by the dealership. I'm turned off by letters that are designed to look personalized when they really aren't. I sent a thoughtful and comprehensive letter to the manager and didn't get a response. Despite that, Dave will continue to be my go to guy! More

Just a great guy to deal with ! I have been buying vehicles from this dealership for 25 years.The ownership has changed 3 times but one thing is always consistent... Dave Faithful !! I have been buying vehicles from this dealership for 25 years.The ownership has changed 3 times but one thing is always consistent... Dave Faithful !! When we go shopping for a vehicle , Dave always seems to find exactly what we need. Dave puts his heart into this job and his numbers say it all. Consistently the top guy locally and Nationally !! Just a great guy to deal with ! Gord More

New F350 I was undecided on replacing my 2004 F350 so I tried a Dodge, 2 Chevs, and 2 Fords. I went to Island Ford and met Matthew Cadzow. He arranged for me t I was undecided on replacing my 2004 F350 so I tried a Dodge, 2 Chevs, and 2 Fords. I went to Island Ford and met Matthew Cadzow. He arranged for me to drive a gas engine F350 and a diesel F350. I took the diesel overnight and on a rather long ride the following day and had decided that this was the vehicle I was most interested in. But, I still wanted to compare it with a Chev 3500 diesel. I never felt any pressure from Matt about needing to make a deal, in fact, I reconnected with him after I drove the Chev. We made a deal and left as a very satisfied customer. Thank you Matt. Dan L More