Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great Experience !! Recently purchased a used F150 FX4, nicest truck I have ever owned. I was given very good value for my trade (2011 Dodge Ram) . Matt Cadzow was very h Recently purchased a used F150 FX4, nicest truck I have ever owned. I was given very good value for my trade (2011 Dodge Ram) . Matt Cadzow was very helpful and knowledgeable, would not hesitate to buy another vehicle from Island Ford. Thanks Guys !!! More
purchasing of a 2015 ford edge was a great experience we would recommend island ford and Matt Carlow as we just purchased a 2015 ford edge and are very happy with the service and deal we got. John and Ja we would recommend island ford and Matt Carlow as we just purchased a 2015 ford edge and are very happy with the service and deal we got. John and Jackie More
Great people to deal with Have bought two trucks of Matt in the last 7 months and was a pleasure to do business with. Would recommend a visit to Island Ford to anyone! They hav Have bought two trucks of Matt in the last 7 months and was a pleasure to do business with. Would recommend a visit to Island Ford to anyone! They have a great team put together. More
No Stress just fun. I like to try different car Brands and Models each time I buy a car so I thought I would buy a Kia this time, This Dealership had a reasonable price o I like to try different car Brands and Models each time I buy a car so I thought I would buy a Kia this time, This Dealership had a reasonable price on the Kia and a fair Trade for my car as well. Sandra was great from the start and I will call her again when I buy my next car. Thanks Sandra. More
Dave Faithful is a pleasure to deal with! I have been thinking of purchasing a used Ford Edge for sometime. When my husband came across the 2011 listed online I thought I would pop in and see I have been thinking of purchasing a used Ford Edge for sometime. When my husband came across the 2011 listed online I thought I would pop in and see Dave since I have dealt with him before and found the experience friendly and no pressure. I would highly recommend Dave to all my friends who wish a trouble free experience in purchasing a new or used vehicle. I would have no problem returning to Dave at Island Ford for a newer Edge down the round. Wendy Wilson Wilson Unique Interiors More
Best buying experience ever! This dealership more than meets my expectation in service. Just finished buying my 3rd new truck from them and will always keep coming back. So happ This dealership more than meets my expectation in service. Just finished buying my 3rd new truck from them and will always keep coming back. So happy with their service and attention to detail. Family orientated atmosphere!! More
Sales associate Sandra was a pleasure to deal with buying my escape! I have dropped by the dealership on several occasions for some assistance with the electronics an Sandra was a pleasure to deal with buying my escape! I have dropped by the dealership on several occasions for some assistance with the electronics and she was very pleased to explain and reset the Bluetooth. I would definitely recommend Sandra to potential clients. More
Dave Faithful and Service Department have been wonderful Dave Faithful has a tremendous product knowledge and an extremely willing attitude to help you make the right purchase for you. Dave's honest and stra Dave Faithful has a tremendous product knowledge and an extremely willing attitude to help you make the right purchase for you. Dave's honest and straight forward approach fosters trust and loyalty. He has taken care of myself and family for 25 years. More
Negative, very stressful, pretend to care Took my car hoping to trade it in for something better. I was offered a small amount for my trade in but instead offered me some discounts but in the Took my car hoping to trade it in for something better. I was offered a small amount for my trade in but instead offered me some discounts but in the end still didnt work for my budget. It would have worked if they would have given me more trade in value for my car. Buying a car is stressful enough but to add the pushy attitude of someone like Bryan the experience was certainly a very negative experience. When I came back to get my deposit, it was pretty obvious that all they wanted was for me to accept the deal otherwise he just turned around and didn't care. I feel that I was descriminated due to my illness and that is why I was never treated fairly. I know why the value of my car is smaller in compare from the other dealers but he always have an excuse. As he says it is not his problem if other dealers is offering me more for my car. Today I talked to this guy and once again he has proven that he doesn't really care about losing one customer, pleasing a customer is obviously not their motto but rather sell, sell, sell! I have no faith in the brand to begin with, now I have no faith in the sales department...very uncertain about the service department as well but I'm giving them a chance to make it right. I'm keeping my fingers crossed. God permit, this is going to be the first and last from this dealer, not sure if I will have another ford after this one. More
Excellent Experience Just picked up my Ford Edge - treated very well at Island Ford - no pressure sales and very informed salesperson - will go back for future purchase. Just picked up my Ford Edge - treated very well at Island Ford - no pressure sales and very informed salesperson - will go back for future purchase. More