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Island Ford Superstore

Duncan, BC

4.6
1,139 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,139 reviews

December 21, 2015

Great Experience !! Recently purchased a used F150 FX4, nicest truck I have ever owned. I was given very good value for my trade (2011 Dodge Ram) . Matt Cadzow was very h More

by FX 4 guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala
December 21, 2015

purchasing of a 2015 ford edge was a great experience we would recommend island ford and Matt Carlow as we just purchased a 2015 ford edge and are very happy with the service and deal we got. John and Ja More

by johnjack22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala, Susie Irvine
December 21, 2015

Great people to deal with Have bought two trucks of Matt in the last 7 months and was a pleasure to do business with. Would recommend a visit to Island Ford to anyone! They hav More

by Superdutys for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer, Chris Tarala
December 20, 2015

No Stress just fun. I like to try different car Brands and Models each time I buy a car so I thought I would buy a Kia this time, This Dealership had a reasonable price o More

by Sandy B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

Dave Faithful is a pleasure to deal with! I have been thinking of purchasing a used Ford Edge for sometime. When my husband came across the 2011 listed online I thought I would pop in and see More

by Wendy Wilson - Wilson Unique Interiors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

Best buying experience ever! This dealership more than meets my expectation in service. Just finished buying my 3rd new truck from them and will always keep coming back. So happ More

by roadbasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Jones
December 18, 2015

Sales associate Sandra was a pleasure to deal with buying my escape! I have dropped by the dealership on several occasions for some assistance with the electronics an More

by Pat 789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

Dave Faithful and Service Department have been wonderful Dave Faithful has a tremendous product knowledge and an extremely willing attitude to help you make the right purchase for you. Dave's honest and stra More

by dan
Recommend Dealer
Yes
Employees Worked With
December 17, 2015

Negative, very stressful, pretend to care Took my car hoping to trade it in for something better. I was offered a small amount for my trade in but instead offered me some discounts but in the More

by Mistie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Chris Tarala, Derren Jesson
Dec 17, 2015 -

Island Ford Superstore responded

Hi Mistie, We very sorry you felt like you've had a negative experience with our dealership and staff. If you could please give me a call directly at 250-748-5555 I would like to better understand what we could have done better help you or if there's anything we can do know to assist you. Regards, Justin Pambrun General Manager

December 16, 2015

Excellent Experience Just picked up my Ford Edge - treated very well at Island Ford - no pressure sales and very informed salesperson - will go back for future purchase. More

by fordgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Tarala
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