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Island Ford Superstore
Duncan, BC
1,139 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley.
Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,139 reviews
January 18, 2016
2013 F150 Just purchased a 2013 F150 from Ryan at Island Ford Ryan was very easy to deal with. No pressure and was very good at finding the truck we were lo Just purchased a 2013 F150 from Ryan at Island Ford Ryan was very easy to deal with. No pressure and was very good at finding the truck we were looking for We were in at least 4 times to take different trucks for a test drive. More
by Krazy Karma
January 17, 2016
Top Notch Customer Service Ryan really went out of his way to get me the vehicle I needed, and a great deal. I really appreciated The service I received and recommend Island For Ryan really went out of his way to get me the vehicle I needed, and a great deal. I really appreciated The service I received and recommend Island Ford and Ryan Provencal to anyone looking for a vehicle in the Cowichan Valley! More
by happydriver2016
Employees Worked With
Ryan Provencal
January 17, 2016
Best Ford Dealer I Have Ever Had I have been buying Ford vehicles since about 1985. This dealership is certainly the best I have ever experienced. The Island Ford Team - has gone I have been buying Ford vehicles since about 1985. This dealership is certainly the best I have ever experienced. The Island Ford Team - has gone above and beyond regarding the search for the vehicle, and the awesome treatment we receive every time we visit the dealership. This includes Matt Cadzow, Bernadette and the team at Island Ford. Always feel a little like family when we come in - and NOTE - dogs are welcome in the showroom too, so yahoo !!!! Mamba says she loves the new truck, more back seat space and room to really stretch out, such an improvement over earlier models, and much easier to get in for an older more mature gal. Love you all see you soon.. Richard More
by Mamba
Employees Worked With
Other Employees :
Bernadette Scudder, Dan Spicer, Derren Jesson, Jordan Jones
January 16, 2016
trucker gordies adventures My experiences have been very great.I would recomend everyone looking for vehicle to go to Island ford. Number 1 in my books.Thank you . My experiences have been very great.I would recomend everyone looking for vehicle to go to Island ford. Number 1 in my books.Thank you . More
by truckguygordie
Employees Worked With
Other Employees :
Dan Spicer, Ryan Provencal
January 16, 2016
Satisfied customer They were very helpful and completed the sale within 3 hours. I have bought 3 trucks in 3 years and enjoy dealing here. I will come back the next time They were very helpful and completed the sale within 3 hours. I have bought 3 trucks in 3 years and enjoy dealing here. I will come back the next time I need a new truck More
by Mike
January 16, 2016
~~ Smooth As A Babies Bum ~~ I have to admit I was very impressed by the service & customer support I received from Ryan P & the team of Island Ford. For example, with out quest I have to admit I was very impressed by the service & customer support I received from Ryan P & the team of Island Ford. For example, with out question I was picked up directly from the airport by Ryan P who was on time and very courteous. As well very professional during the whole purchase process. Ryan P also ensured I was well taken care of when it came to the boring parts of all the paperwork and what not so during that process Ryan P helped me get up to speed with all the features and neat things my new truck came with and ensured I was able to work my way through the new features this truck has to offer. I purchased my brand new 2015 Ford F350 Diesel Lariat... my new baby here on the 14th of Jan/2016, landed in Nanaimo at 8am and was taken to dealership and out the door with keys in hand to head back to the ferry headed home here to Abbotsford in a very few short hours. Big thanks you guys for the positive experience and with no doubt I will recommend others to you guys. Again Thanks Ryan P & the team at Island Ford. More
by AbbyMan
Employees Worked With
Ryan Provencal
January 15, 2016
Honest and Reliable I've dealt with these people for nearly 10 years. We've bought 3 cars here (2 new and 1 used) and have them all serviced. The people here are friend I've dealt with these people for nearly 10 years. We've bought 3 cars here (2 new and 1 used) and have them all serviced. The people here are friendly, honest and reliable. More
by DDC1962
Employees Worked With
Other Employees :
Chris Tarala, Susie Irvine, Don Moffatt
January 14, 2016
First car. Great experience Ivan was fantastic, very friendly and honest which I appreciate. Everyone we interacted with was great and the whole atmosphere was welcoming. I woul Ivan was fantastic, very friendly and honest which I appreciate. Everyone we interacted with was great and the whole atmosphere was welcoming. I would recommend him without a hint of hesitation. All round good job More
by Chris 17
Employees Worked With
Ivan Phan
January 12, 2016
Truck Wars Dealer was easy, deal was simple and I got what I needed without any extra hassle or headache. Great guy that realted with the customer Dealer was easy, deal was simple and I got what I needed without any extra hassle or headache. Great guy that realted with the customer More
by Randy
January 12, 2016
Great Experience Great low pressure sales person (Sandra). The staff were very helpful and professional and made our first buying experience as stress free as possible Great low pressure sales person (Sandra). The staff were very helpful and professional and made our first buying experience as stress free as possible. We are very happy with the service and product we received. Chris in finance was a pleasure to deal with. Worth the drive from Victoria. Will definitely recommend this dealer to our friends. More
by KPAJ
