Island Ford Superstore

Excellent to do business with I Approached Dave back in March. I had done my homework and knew what I wanted. Dave and I exchanged emails and then met for a face to face. Dave know I Approached Dave back in March. I had done my homework and knew what I wanted. Dave and I exchanged emails and then met for a face to face. Dave knows his stuff, he understand trucks and it didn't take any time at all for him to really get what I was after. Suggestions he made made sense and I never got the feeling that he was trying to sell me anything that I did not need or want. Dave helped me make a good decisions about the truck I wanted. He did up the order, gave me accurate time lines and a price I can live with. Dave kept me up to date on the progress of the order and informed me of any milestone, like the day she rolled of the Line in Kansas City. Dave is a pro he made it all look easy. He did all that with a smile. Thanks Dave I would also like to mention Edie. Edie worked through the paperwork and money side of things as well as offered me the post delivery options, warrenty, spray coatings etc. Edie knows her stuff and everything went as smooth as a baby' butt thanks to her. Thanks Edie. Marc D. More

Excellent service We recently purchased a new vehicle from Island Ford and Dave Faithfull was our sales rep. It was the most positive experience we have ever had at a We recently purchased a new vehicle from Island Ford and Dave Faithfull was our sales rep. It was the most positive experience we have ever had at a car dealership. Dave went above and beyond, even meeting us at our home and accommodating our busy schedule. His listened to us and wasn't pushy at all, and we really felt he cared about our needs. I would not hesitate to recommend Dave to anybody and we will definitely contact him for our next vehicle purchase. More

Great customer service, professional and upbeat! Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my t Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my texts & phone calls. More

Terrific Service I recently traded up from my 2011 Ford Focus to a 2016 ford Escape SE. Dave Faithful went to great lengths to find me a vehicle and when we purchased I recently traded up from my 2011 Ford Focus to a 2016 ford Escape SE. Dave Faithful went to great lengths to find me a vehicle and when we purchased the new car, Dave's experience, knowledge and enthusiasm, along with the help of Edie Lange made the whole exercise a breeze. Dave's after sales assistance stands out for me and I would not hesitate to recommend purchasing your next vehicle at Island Ford, ask for Dave! More

Excellent experience This was the closest Ford dealership and we received excellent service. They found us the truck we wanted. We would therefore recommend this dealers This was the closest Ford dealership and we received excellent service. They found us the truck we wanted. We would therefore recommend this dealership to other. More

Overalll a Great experience Thanks Ryan P, Awesome guy, low pressure sales, hate being bugged when going to a dealership, he was easy to deal with, made the deal I wanted work fo Thanks Ryan P, Awesome guy, low pressure sales, hate being bugged when going to a dealership, he was easy to deal with, made the deal I wanted work for me, awesome easy financing- thanks Chris ! Happy customer! Thanks Ryan More

Eisenberg It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the v It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the very first vehicle I looked at, and I am very happy with it. More

Top notch sales Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and has made sure I am well taken care off. He is a very relaxed salesman who is very easy to talk to and really does care about his clients. When people stop me to talk about my truck I always tell them to go talk to Dave. Thanks again Dave! More

Susie was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem whic was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem which required no parts...but still I did not expect Susie to come back to me and tell me they had not charged me anything!!! Have previously had service with this dealer and always happy! More

My views are car buying & Dealerships has changed Well after 40 years of driving & buying cars , I have always hated the experience of buying & especially that of Salesmen & finance offices ( known to Well after 40 years of driving & buying cars , I have always hated the experience of buying & especially that of Salesmen & finance offices ( known to me as the hot box';s ) Well since my purchase at Island Ford Superstore that has all changed & I never thought it would -- I have been on the lots of 100's of dealerships in my life & have been attacked by salesmen as if they were a bunch of nats you couldn't swat away with a baseball bat --clearly showing they cared nothing about you , or what you needed or wanted --they saw you as a pay cheque for a sold car - I was actually treated by my sales professional & I will call him that as opposed to salesman , as that is what he was --Dave Faithfull is a god to me --He was finally the professional I, have always looked for when buying a car , something that I never thought I, would never ever ever ever find - but there he was -- I saw him on the lot when I drove up & it was as if he had an aura around him that I have never ever seen before -- Instantly when talking to him , you found he was a man who cared about you & making you happy with your new car purchase experience -- I would now travel across Canada to buy my next car at island ford - just to be able to deal with Dave again -- Trust me he is 1 of a kind , a man who really cares more about you & getting you what you wanted & making you happy with the purchase you made , not just putting a buck in his pocket from a sale -- I cant say enough , the only way for a person can find a car sales professional is to find Dave Faithfull ---now onto the other hot box -- When talking about my experience with Edie Lange in the finance & business area , I could almost mirror what I, said above about Dave in my dealings with Her --Both of them are True caring professionals ---My sincere testimonial Dana Knodel . More