Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Top notch service and customer care From the moment I parked my car and got out I was continually amazed at the level of service that was received, I went in with the idea that I was onl From the moment I parked my car and got out I was continually amazed at the level of service that was received, I went in with the idea that I was only able to test drive a new F-150 and thanks to the wonderful team I walked out with a brand new truck. Needless to say Ryan was very helpful and honest he even made sure we had a cool ride to get some papers from the bank and made sure we were all set to go. I am definitely sending friends to Island Ford and will be returning here to get another truck or car when I need to. More
helpful and patience Dave was very helpful with getting us into our dream truck! And thanks to all the employees for playing and interacting with our energetic two year ol Dave was very helpful with getting us into our dream truck! And thanks to all the employees for playing and interacting with our energetic two year old! Great experience all around! More
Excellent Customer Service! Ryan took great care of me and got me an amazing deal on my Ford Escape! Love that car!!! Thank you very much! Definitely recommend this dealership! Ryan took great care of me and got me an amazing deal on my Ford Escape! Love that car!!! Thank you very much! Definitely recommend this dealership! More
Great Everyone at Ford was great. They got me into my dream car! Ivan was great in showing me all the features my car had. Great service, friendly staff. Th Everyone at Ford was great. They got me into my dream car! Ivan was great in showing me all the features my car had. Great service, friendly staff. Thanks Island Ford More
Excellent service Went to visit the dealership and was most positively impressed by the excellent service received. Mr. Dave Caicco provided professional assistance dur Went to visit the dealership and was most positively impressed by the excellent service received. Mr. Dave Caicco provided professional assistance during my search for a new vehicle. He was well prepared and knowledgeable. He walked me through different options according to my budget without pushing me into any rush decision. Strongly recommend this sales associate. More
Excellent service Needed a new vehicles and Dave at the dealership was amazing. Very knowlegable and easy going. Didnt pressure me into anything just wanted to help me Needed a new vehicles and Dave at the dealership was amazing. Very knowlegable and easy going. Didnt pressure me into anything just wanted to help me find what was right for me and what i could afford, but also something i would enjoy driving for years to come. Got me an amazing deal and helped me every step if the way, i definatly recommend dave caicco if your looking to get into a new vehicle from ford!' More
very helpful Dave was very helpful in our dealings. He wasnt pushy and help me with all the concerns I had. Overall working with Dave was great experience! Dave was very helpful in our dealings. He wasnt pushy and help me with all the concerns I had. Overall working with Dave was great experience! More
great Thought the sales team was very professional. t Jordan had done his homework and sent us a great video showing the car on line. We came in to the dea Thought the sales team was very professional. t Jordan had done his homework and sent us a great video showing the car on line. We came in to the dealership just to test drive and drove away with our new car. More
Worth the drive. We had done some research and had already narrowed down our choice of vehicle to a few and needed to do some test drives. We scheduled a test drive in We had done some research and had already narrowed down our choice of vehicle to a few and needed to do some test drives. We scheduled a test drive in Duncan even though we live in Victoria as the dealership was rated so well and they did not disappoint. From Devann booking the trucks we wanted to test, to Sandra taking us out for a test drive and answering all our questions. Once we made our decision Sandra and Bryan worked hard to get us the best deal possible with Bryan coming up with some innovative ways to save every dollar we could. Even after the sale we noticed a small problem with the fog lamps and again the whole team including Deanna in the service dept made sure the problem was taken care of quickly. I would definitely recommend coming here to anyone searching for a vehicle. More
Great experience. Matt was a wonderful person to deal with. We told him what we wanted and the price range we were willing to pay and he found what we were looking for. Matt was a wonderful person to deal with. We told him what we wanted and the price range we were willing to pay and he found what we were looking for. We were surprised that he found what we wanted more quickly than we anticipated. Matt was very friendly, courteous, open and honest with us. We are honored to share this experience with anyone. More