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Island Ford Superstore

Duncan, BC

4.6
1,139 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,139 reviews

March 16, 2016

Great people! Ryan Provençal was terrific! Fast ,knowledgable , very friendly he made the purchasing experience pleasant and painless. He was first class would defi More

by Jackie.N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernadette Scudder, Chris Tarala, Ryan Provencal
March 15, 2016

Very friendly and helpfull dealership ! Matt is a delightfull young man. He made our purchase experience a very pleasant one. Matt also went out of his way to help convince his management te More

by Bert W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derren Jesson, Janette Pauling
March 15, 2016

Quick and Easy! Walked in to this dealership for an appointment with Mr. Phan. He was extremely helpful in finding me the car i wanted. Was told the car would be deli More

by New Focus owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Phan, Devann Stafford
March 12, 2016

2016 F150 Dave is first class took very good care of me. Never once tried to up sell me. I am a very busy person, Dave and Edie had everything ready for me I wa More

by Nim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2016

Overall a great buying experience! From the start of my dealings with Island Ford Jordan made the purchase easy. Jordan and Dan found the truck that suited me at a great price. The de More

by Clyde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Spicer, Jordan Jones
March 10, 2016

feels like family! I have been dealing with this dealership for over 15 years as its moved and grown in Duncan. Each time I come in I'm treated with the utmost respect. More

by 1faller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2016 -

Island Ford Superstore responded

Thanks 1faller for your continued support, business and referrals over the years. Justin Pambrun Island Ford General Manager

March 10, 2016

not sure what rate to pick They where good in getting my interest down but I didn't want another car which I got I didn't want white or a light color which I got I didn't have t More

by Charliegirl13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2016

Friendly staff, competitive pricing Greeted by many staff members, Dave Caicco helped me pick out a vehicle that suited my needs and budget (and then some). A friendly and knowledgable s More

by Kaydub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Caicco
March 07, 2016

The Only Ford Dealership You Need!!! This Dealership will go over and above to help you aquire what you are looking for in a vehicle and financing. Kyle Martin, Dan Spicer and Chris Taral More

by gbs83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer, Chris Tarala
March 03, 2016

Unexpected experience What an unexpected experience. Was best dealership experience i have ever had. Ryan and the guys made our buying experience seemless. They even told u More

by Jason109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Tarala, Ryan Provencal
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