Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everyone needs to check out Island Ford. The place to go! After shopping at many dealers I went to Island Ford and spoke to Matt. Instantly I could tell this dealership was different. Not only did Matt pay at After shopping at many dealers I went to Island Ford and spoke to Matt. Instantly I could tell this dealership was different. Not only did Matt pay attention to my requests and work hard to land a deal but it was the way he went about that impressed me. Matt was authentic and very courteous. He stayed after hours to make sure we agreed on the price and even washed my car late into the evening. Janette in Finance was also very helpful at explaining the different offerings. Overall, I was thoroughly impressed and left knowing we made a good decision. More
Excellent to do business with I Approached Dave back in March. I had done my homework and knew what I wanted. Dave and I exchanged emails and then met for a face to face. Dave know I Approached Dave back in March. I had done my homework and knew what I wanted. Dave and I exchanged emails and then met for a face to face. Dave knows his stuff, he understand trucks and it didn't take any time at all for him to really get what I was after. Suggestions he made made sense and I never got the feeling that he was trying to sell me anything that I did not need or want. Dave helped me make a good decisions about the truck I wanted. He did up the order, gave me accurate time lines and a price I can live with. Dave kept me up to date on the progress of the order and informed me of any milestone, like the day she rolled of the Line in Kansas City. Dave is a pro he made it all look easy. He did all that with a smile. Thanks Dave I would also like to mention Edie. Edie worked through the paperwork and money side of things as well as offered me the post delivery options, warrenty, spray coatings etc. Edie knows her stuff and everything went as smooth as a baby' butt thanks to her. Thanks Edie. Marc D. More
Excellent service We recently purchased a new vehicle from Island Ford and Dave Faithfull was our sales rep. It was the most positive experience we have ever had at a We recently purchased a new vehicle from Island Ford and Dave Faithfull was our sales rep. It was the most positive experience we have ever had at a car dealership. Dave went above and beyond, even meeting us at our home and accommodating our busy schedule. His listened to us and wasn't pushy at all, and we really felt he cared about our needs. I would not hesitate to recommend Dave to anybody and we will definitely contact him for our next vehicle purchase. More
Great customer service, professional and upbeat! Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my t Everyone at Ford treated me with professionalism ~ Sandra was fantastic! She was very patient with me and accommodating my schedule and answering my texts & phone calls. More
Terrific Service I recently traded up from my 2011 Ford Focus to a 2016 ford Escape SE. Dave Faithful went to great lengths to find me a vehicle and when we purchased I recently traded up from my 2011 Ford Focus to a 2016 ford Escape SE. Dave Faithful went to great lengths to find me a vehicle and when we purchased the new car, Dave's experience, knowledge and enthusiasm, along with the help of Edie Lange made the whole exercise a breeze. Dave's after sales assistance stands out for me and I would not hesitate to recommend purchasing your next vehicle at Island Ford, ask for Dave! More
Excellent experience This was the closest Ford dealership and we received excellent service. They found us the truck we wanted. We would therefore recommend this dealers This was the closest Ford dealership and we received excellent service. They found us the truck we wanted. We would therefore recommend this dealership to other. More
Overalll a Great experience Thanks Ryan P, Awesome guy, low pressure sales, hate being bugged when going to a dealership, he was easy to deal with, made the deal I wanted work fo Thanks Ryan P, Awesome guy, low pressure sales, hate being bugged when going to a dealership, he was easy to deal with, made the deal I wanted work for me, awesome easy financing- thanks Chris ! Happy customer! Thanks Ryan More
Eisenberg It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the v It was a good experience, especially since I was not pressured in any way, but shown a range of options from which to choose. Ultimately I chose the very first vehicle I looked at, and I am very happy with it. More
Susie was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem whic was helpful, friendly and also went out of her way to offer me a deal for future servicing of my vehicle. Also the service dept fixed my problem which required no parts...but still I did not expect Susie to come back to me and tell me they had not charged me anything!!! Have previously had service with this dealer and always happy! More
Top notch sales Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and Dave Faithfull immediately understood what truck made the most sense for my needs. From day 1 he has made me feel 100% comfortable at island ford and has made sure I am well taken care off. He is a very relaxed salesman who is very easy to talk to and really does care about his clients. When people stop me to talk about my truck I always tell them to go talk to Dave. Thanks again Dave! More