
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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This team of professionals were phenomenal when it came to customer service and making the process so streamlined and painless. I couldn’t be happier with my experience with Simon and the finance team at i to customer service and making the process so streamlined and painless. I couldn’t be happier with my experience with Simon and the finance team at island ford. They really put my mind at ease when it came to the stress of finding a vehicle that worked with my budget. They’re truly an unreal group of men and women over there! More
Very professional and welcoming. No pressure salesman, open to negotiation. Answered all my questions and helped me make a wise decision. I will recommend Matt to others. No pressure salesman, open to negotiation. Answered all my questions and helped me make a wise decision. I will recommend Matt to others. More
Matt and his coworkers were pleasant and helpful every step of the way for my new vehicle purchase (March 2, 2023). I could not have asked for more. Good job. Mark Henry step of the way for my new vehicle purchase (March 2, 2023). I could not have asked for more. Good job. Mark Henry More
Friendly, courteous people working at Island Ford. I think they did their best for me. I think they did their best for me. More
Just purchased a 2013 Jeep Wrangler from here and it was a great experience. Very easy to talk to and work with. Did not feel any pressure and worked around my schedule well. a great experience. Very easy to talk to and work with. Did not feel any pressure and worked around my schedule well. More
Went out of their way to accommodate my older truck trades, and put me in a vehicle that met my requirements Disappointed with the dealership's add on accessories , ( ie- wheel mud flaps, poor f trades, and put me in a vehicle that met my requirements Disappointed with the dealership's add on accessories , ( ie- wheel mud flaps, poor fit - window wind deflectors not wanted -negotiated (tonneau ) truck bed cover was a low end product initially. I feel that over paid for the better second cover that should have been part of the original deal. Small stuff but takes away from the overall enjoyment of buying first new truck in 17 years More
Scott was great to deal with. If he didn't know an answer he would find out instead of making something up. It was one of the best experiences buying a vehicle I've ever had. To If he didn't know an answer he would find out instead of making something up. It was one of the best experiences buying a vehicle I've ever had. To get great service I am confident to recomend Scott. He kept his promises. More
Dave Faithful is a consummate professional and amazing at his job. He cares about people and goes the extra mile, and then some: assisting with ordering the vehicle and being more than fair with trade-ins, his job. He cares about people and goes the extra mile, and then some: assisting with ordering the vehicle and being more than fair with trade-ins, explaining all the extras, following up after the order is placed, quickly letting you know when the vehicle finally arrives and organizing delivery as soon as reasonably possible. Dave is very knowledgeable and explains the new vehicle to you from front to back before you leave with it, with no question asked being too stupid! It doesn't end there, his door is always open going forward for any issues or further questions. Well done, Dave! More
Friendly and extremely helpful. Dave Faithful goes out of his way for his customers to make sure they get what they are looking for Dave Faithful goes out of his way for his customers to make sure they get what they are looking for More
Dave at island ford helped me into a car I fell in love with! Absolutely no pressure trying to sell me any old car but let me go thru what I wanted to drive and test drive them. The whole process was refre with! Absolutely no pressure trying to sell me any old car but let me go thru what I wanted to drive and test drive them. The whole process was refreshing and relaxing amazing service from start to finish. Highly recommend More