Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I only have great things to say about this dealership. We weren't even planning on buying a vehicle right that day and ended up going back to Victoria with a new Bronco! The sales representative Simon w We weren't even planning on buying a vehicle right that day and ended up going back to Victoria with a new Bronco! The sales representative Simon was so friendly and knowledgeable and was a pleasure to deal with. The sales manager was great too. I've certainly had painful experiences in the past at car dealerships but this was an entirely different experience. It was our first purchase at Island Ford but it won't be our last. I wouldn't hesitate to buy there again. More
I have been involved in two vehicle purchases and both times extra costs were added on that were never talked about or mentioned at any time . If you choose to buy from Island Ford make sure you triple ch times extra costs were added on that were never talked about or mentioned at any time . If you choose to buy from Island Ford make sure you triple check , especially the fine print , any paper or form they want you to sign to make sure it's what was discussed . Not the type of BS I would expect to see at an established Ford dealer . I'll never be back . Buyer Beware !!! More
It was a great experience with everyone being kind and helpful in the purchase of our new truck. helpful in the purchase of our new truck. More
Worst car experience ever. My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return My salesman, Amado, would ignore all my texts for weeks until I call the store and he would pick up. The sales manager, Kyle martin, wouldn't return my call until 2 weeks later. I was fed up with these people so I had to fight for my deposit back. Cars are also marked up 10-15k above msrp. I was able to find a ford maverick at a closer location for 10k cheaper than what I had a deposit on. More
We have purchased our 7th vehicle from Dave Faithfull. Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with you Always a great experience. With Dave's knowleadge and experience he always goes the extra mile to make sure you are completely satisfied with your purchase. Thanks to Edie in making the transaction seemless. I reccommend Dave and Island Ford to all my friends and family. More
Dave was such a great guy to meet at the Ford dealership when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you hav when we bought our Ford explorer. Breath of fresh air. Highly knowledgeable about every little detail on our car. He's the guy you feel as if you have known him for years. Very happy, cheerful and abit goofy..Thanks for all your help and teaching me about the ford app. Edie made transactions simple fast through email. Was a win win. Thanks guys 😊 More
We purchased our 5th Ford vehicle from Dave Faithfull at Island Ford. The service was awesome and the we are very happy with our Ford Ranger. Edie Lange had all the paperwork ready for us when we came to Island Ford. The service was awesome and the we are very happy with our Ford Ranger. Edie Lange had all the paperwork ready for us when we came to get the vehicle. We would not hesitate for recommend Dave, Edie and Island Ford. More
Dave, a long time family friend and family car salesman, was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody tha was once again amazing with helping us purchase a used Dodge Journey. I will always refer and recommend Island Ford and Dave Faithfull to anybody that asks looking for a new or used vehicle. This is the place to go if you want great service and great advice! More
I purchased my second truck from Dave at Island Ford. I make the trip from Victoria to deal with Dave on purchases because the experience and customer service are excellent. Thanks Dave and team! I make the trip from Victoria to deal with Dave on purchases because the experience and customer service are excellent. Thanks Dave and team! More
Dave, and Island Ford are awesome to deal with. I have purchased dozens of vehicles over the years through David, and his service is second to none. He always goes the extra mile, and is continuall I have purchased dozens of vehicles over the years through David, and his service is second to none. He always goes the extra mile, and is continually looking at all options to give me the best value. I always highly recommend him. More