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Island Ford Superstore

Duncan, BC

4.6
1,139 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,139 reviews

May 29, 2017

A+ Service Got a great deal on my F150 with Island Ford, and great service with Sandra. Best dealership on the south island that I have dealt with and they have More

by F250_GasBurner_69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2017 -

Island Ford Superstore responded

Congrats on the new ride! We appreciate you taking the time to leave us a great review.

May 23, 2017

Excellent experience The service that I received was excellent. I did not feel rushed in making a decision with buying my vehicle. My used vehicle went through thorough i More

by jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Leverette
May 24, 2017 -

Island Ford Superstore responded

Hi Jan! Thanks for taking the time to write a review for us! Congratulations on your new-to-you Escape!

May 19, 2017

Outstanding and so patient. I found all employees very friendly and helpful and took the time to listen to you. Ryan Provencal was a great salesman and if ever I was to buy again More

by Chrismar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Provencal
May 24, 2017 -

Island Ford Superstore responded

Thanks for the review Chrismar! So glad you had a wonderful experience with us.

May 17, 2017

A good experience We were very pleased with our dealings with Ryan and the other Island Ford employees we were in contact with. We bought a used car, with a couple o More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Provencal
May 24, 2017 -

Island Ford Superstore responded

Hi Stan! We're happy to hear that Ryan was able to help you out on your new-to-you car. Thanks for the review!

May 16, 2017

Best Detailing Ever! Took our truck into Leana at Island Ford for a "spring clean". Best detail job we've ever had, truck looks like new. We'll be regulars! More

by LUKA's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leana Ring
May 16, 2017

Customer Service I Love Island Ford. They have the best customer service of anywhere I've been. Ryan was Awesome helping us pick our family vehicle. Ryan was very welc More

by angiefindlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Provencal
May 24, 2017 -

Island Ford Superstore responded

Hi Angie! Thanks for this awesome review.

May 13, 2017

Great Customer Service Without a doubt this was the best experience I've ever had buying a vehicle. Edie Lange and Ryan Leverette went above and beyond to make the purchase More

by Sasha B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Leverette
May 24, 2017 -

Island Ford Superstore responded

Hi Sasha! We're so glad that we could make purchasing a vehicle easy for you. Congrats on the new ride, and thanks for this awesome review!

May 12, 2017

Dave Faithful never stops amazing me! I went in to see Dave about test driving a new mustang two weeks ago. He asked which one I would like and of course I picked the 2017 Mustang GT/CS in More

by GottaHaveItGreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edie Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2017 -

Island Ford Superstore responded

This is such a great story. Thanks for sharing it with us! So happy we could help make a dream come true. Congrats!

May 08, 2017

Great Experience Dave had been recommended to us by a friend and he did not disappoint. He patiently listened to all our questions. Once he had a clear picture of ou More

by SUPguy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2017

Great Experience Staff was experienced and approachable for all our questions. Would not hesitate to buy another Ford from this Dealership. I must say this was the More

by Blt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Provencal, Janette Pauling
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