Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,139 reviews
Great team effort Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always f Have always gone above and beyond to make my vehicle buying experience fabulous. Sandra was very knowledgeable about the product and Edie as always fantastic. More
Watch out for their Second Hand Used Sales People I was in the process of purchasing a second hand 2005 BMW from salesperson Sandra Jurcic and her Manager Dan. I was provided all the information, incl I was in the process of purchasing a second hand 2005 BMW from salesperson Sandra Jurcic and her Manager Dan. I was provided all the information, including the "safety inspection report", which reported numerous issues with the car, which were going to be addressed during the conversation I had with Sandra. After some back and forth, we were able to negotiate a deal and I was instructed to provide a down payment. Once I asked for a contract and to do a certified BMW inspection, the Island Ford team was reluctant to put a contract together. Once I asked them to put the numerous issues with the car into the contract to ensure they were going to get fixed, I was told "Not for that price." I guess the "Island Ford" team's Safety Inspection Report does not related to items like "Power steering leak from power steering pressure hose". Be careful when you purchase a second hand vehicle from them. Do not rely on their "inspection reports", get your own done...I was at the point of flying to Duncan to pick up my car. A huge waste of time. More
Simple as 2 and 2 Been to many a ford dealerships throughout the years. Admittedly, my experiences have not always been great. But the product always kept me coming bac Been to many a ford dealerships throughout the years. Admittedly, my experiences have not always been great. But the product always kept me coming back. I love the Explorers. Recently when I saw this gorgeous 2015 Ford Explorer Sport. I simply had to have her. So, gun-shy of the memories of previous experiences, I enquired about her. And what I got was a breathe of fresh air... a gust even! Like Chuck Woolery, Rob made this Love Connection work. Easy, pain free and even fun. The only negative thing about this experience, is knowing that I will be moving out of province soon and won't be able to take my SUV back to Island Ford for servicing. Do yourself a favour. Call Rob@ Island Ford and let him make your next Love Connection. More
I came, I looked long and hard, and the Escape conquered me! I was intending to look and leave, but Robert Martin, my sales professional showed me the vehicle that would take my breath away, and his knowledge an I was intending to look and leave, but Robert Martin, my sales professional showed me the vehicle that would take my breath away, and his knowledge and professionalism without pressure were the deciding factors in my leaving in my new Ford Escape! Chris and Bryan went the extra mile for me to make it all happen. I will recommend the Island Ford team to all my friends ! More
Very professional dealership and staff Just bought the car today so can’t say much other than our sales person Sandra Jurcic was great to deal with (no high pressure, just helpful and knowl Just bought the car today so can’t say much other than our sales person Sandra Jurcic was great to deal with (no high pressure, just helpful and knowledgeable) and all other staff were friendly and professional. We love our Ford products and hope to have a long happy relationship with our Ford Focus and Island Ford. Thank you. More
Great Keegan Harvey was great and did everything in his power to please us and he succeeded. All the staff from the sales manager down were very friendly an Keegan Harvey was great and did everything in his power to please us and he succeeded. All the staff from the sales manager down were very friendly and helpful. Keegan and the rest of the staff made the buying of our new truck a pleasure. More
Wasnt going to buy a car ended up buying one Amazing environment big screen starbucks beautiful layout... Staff friendly courteous... Our sales rep matt very relaxed no pressure showed us 3 vehic Amazing environment big screen starbucks beautiful layout... Staff friendly courteous... Our sales rep matt very relaxed no pressure showed us 3 vehiclrs was very efficient mindful of our time snd budget... Just went to look ended up trading in and upgrading a focus... Dan great too bought yhe power train warranty...cars great but service was 2nd to none .. Would recommend this dealership to anyone matt and dan were great.., More
car we bought that blew up per say Rob Martin and the salesman were Awsome. Went out of their way to get us another car. Went over above and beyond. Thank you so much. Luv the Ford Fies Rob Martin and the salesman were Awsome. Went out of their way to get us another car. Went over above and beyond. Thank you so much. Luv the Ford Fiesta. More
Absolutely Amazing! Need a new car or truck? Check out the team at Island Ford! This was my first time even stepping onto a car lot, and Jesse had me taken care of right Need a new car or truck? Check out the team at Island Ford! This was my first time even stepping onto a car lot, and Jesse had me taken care of right away! The process was so quick and easy, and we were out for a test drive in under 20 minutes. Everyone we dealt with was super personable, and created a great atmosphere and customer service experience. Will recommend to EVERYONE! More
Honest, straight forward and drama free! A vehicle purchase is such a huge financial consideration! Our past purchases have been used vehicles our most recent purchase was a brand new Ford F A vehicle purchase is such a huge financial consideration! Our past purchases have been used vehicles our most recent purchase was a brand new Ford F150! We have purchased 6 vehicles over 25 years from Dave Faithful! We have always found Dave to be an easy going salesman. The information he shares about the vehicle(s) we want to purchase has always been very knowledgeable and helpful. We have always felt that we received the best deal possible with no pressure to seal the deal. We have never regretted any of our purchases and have referred friends and family to see Dave when considering their vehicle purchase. More