Island Ford Superstore

Great experience. Probably one of the best experiences we’ve had buying a vehicle at a dealership. Rob Dermott was very pleasant and helpful and willing to go that extr Probably one of the best experiences we’ve had buying a vehicle at a dealership. Rob Dermott was very pleasant and helpful and willing to go that extra mile. Found all the staff to be friendly. More

Top Notch Dave Faithfull, comes through everytime with my family, has been our sales guy for over 15 years! I would recommend him in a heartbeat. Island Ford yo Dave Faithfull, comes through everytime with my family, has been our sales guy for over 15 years! I would recommend him in a heartbeat. Island Ford you “ROCK”. -Troy Tompkins More

Impressive customer service Everyone we dealt with at Island Ford went above and beyond our expectations. Easily the most pleasant experience we’ve had at any dealership. A big Everyone we dealt with at Island Ford went above and beyond our expectations. Easily the most pleasant experience we’ve had at any dealership. A big thank you to Dave for staying late, and even coming in early to accommodate our busy schedules. He really made the entire process easy and stress free. Pricing was fair, best trade in values we could find. The service department was very thorough and efficient in ensuring everything on our used vehicle was perfect. Can’t say enough good things! We will continue to choose this dealership in the future. More

A good car buying experience. I made email enquiries to a number of dealerships as a result of ads I saw in the Auto Trader. Rob Dermott from Island Ford in Duncan was the first to I made email enquiries to a number of dealerships as a result of ads I saw in the Auto Trader. Rob Dermott from Island Ford in Duncan was the first to respond. As it turned out, the BMW 335i at this dealership was the one that interested me the most. Rob was on top of this immediately with information I had asked for and a flexible schedule for a test drive. Buying a car is always a stressful experience for me, but Rob did a great job with his eagerness to acknowledge our needs. I always like to negotiate a lower price for vehicles I buy, but this dealership sets a competitive price and they're tough when a lower price if offered. Nevertheless, we were able to reach an agreement on a price that we could both live with. I also found Dan Spicer, the sales manager to be fair as well as Ryan Provencal the business manager who was friendly and super helpful. All in all, one of our best car buying experiences. More

Great experience This dealership had the best prices that we found. The sales manager kept our kids busy with colouring in their entertainment area. Rob Martin was our This dealership had the best prices that we found. The sales manager kept our kids busy with colouring in their entertainment area. Rob Martin was our salesman and he was great. Cut the games and was right to the point. Very helpful and made sure that we were well taken care of. A few things had to be fixed on the vehicle and Rob made sure everything was done well. I’d buy another vehicle from their dealership. More

Informative & Great Service We recently purchased our 2017 Ford Escape from Island Ford. It was a great experience and the service staff was just great! Nicole Bentzen & Jesse H We recently purchased our 2017 Ford Escape from Island Ford. It was a great experience and the service staff was just great! Nicole Bentzen & Jesse Hockin are a real asset to your sales team. Jessie has a great personality and was very knowledgeable with all aspects of the SUV . Ryan Provencal handled all our paperwork and the whole process went very smoothly, Thank You Guy for a great Ford Experience !! More

Informative & Fun service We feel happy knowing we have purchased the car we were looking for at an even better price, it sure makes it a lot easier to be green. Thanks again We feel happy knowing we have purchased the car we were looking for at an even better price, it sure makes it a lot easier to be green. Thanks again Jesse! More

Excellent experience Amazing team of people, Rob Dermott was great to work with, I came over from the mainland and went home on BC ferries that night with a great deal on Amazing team of people, Rob Dermott was great to work with, I came over from the mainland and went home on BC ferries that night with a great deal on a 2017 Ford Escape I found online. More

Buying a new F150 We had a wonderful experience at Island Ford whilst purchasing our new family truck, the whole process went smoothly and was enjoyable mainly due to t We had a wonderful experience at Island Ford whilst purchasing our new family truck, the whole process went smoothly and was enjoyable mainly due to the Sales associate Jesse Hockin who was with us every step of the way! Well done Jesse and well done Island Ford! More

Awesome!! I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be b I recently purchased a 2014 Edge and cannot say enough good things about Sandra Jurcic and my whole experience at Island Ford. I will definitely be back to see Sandra for vehicles in the future. Also want to mention Deanna in the service department for her excellent customer service when I came in for my new tires and inspection. Thanks to you both for making us feel like family and taking such good care of me during the whole experience! More