Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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being 70 years old is not easy to shop for a new car. At my age buying a new car is not easy.Island Ford made it quite pleasant to shop for a new car.My sales man ( ROBERT MARTIN ) went out of his way to At my age buying a new car is not easy.Island Ford made it quite pleasant to shop for a new car.My sales man ( ROBERT MARTIN ) went out of his way to get us a good fair deal.He made us feel more relaxed and treated us with respect .ALL the staff were really helpful.Rob has a people gift and we would like to see him grow in this company. More
Alot of Options and a Seamless Process + After sales service If you are looking to buy a car and haven't checked out Island Ford, you are missing out on a real treat. One of the most efficient dealership one can If you are looking to buy a car and haven't checked out Island Ford, you are missing out on a real treat. One of the most efficient dealership one can deal with. Jesse Hocking showed a high level of professionalism and patience in ensuring that we both found the best option that suited my preference and budget. Ryan Provincial facilitated my paperwork and payment plan seamlessly with high level of transparency. I must also say that the after sales service is to be commended aswell as, I have received additional free services and follow ups following my purchase.. I love my Nissan Sentra SR and I am looking forward to doing more business with these guys.... More
Great Experiance Dealing with Robert (Martin) and Dan (Spicer) from Island Ford was a real pleasure. They created a low pressure environment and were straight shooters Dealing with Robert (Martin) and Dan (Spicer) from Island Ford was a real pleasure. They created a low pressure environment and were straight shooters throughout the process. In this day and age that’s rare in their business, and for that it I wouldn't hesitate to deal with them for any needs that come my way in the future. More
Purchase I found the team at Ford very respectable. I would highly recommend them to anyone :) Thanks again guys! Also loved the lounge. Great area. Ashley I found the team at Ford very respectable. I would highly recommend them to anyone :) Thanks again guys! Also loved the lounge. Great area. Ashley More
Amazing customer service Dave new exactly what we would like even when we didn’t know we were wanting to upgrade! The smoothest purchasing process, Very honest, reliable and Dave new exactly what we would like even when we didn’t know we were wanting to upgrade! The smoothest purchasing process, Very honest, reliable and informative. Great we know we can count on Island Ford for our truck purchases and be able to have them all serviced and looked after is same place. Every time we are are there it we feels like meeting up with friends, Always well looked after. Great job. Highly recommended for all your vehicle purchases new and used! More
Excellent customer service Sandra knows customer service! Picked me up from Nanaimo to take a test drive in the car I was thinking of buying. Was nice dealing with a woman for a Sandra knows customer service! Picked me up from Nanaimo to take a test drive in the car I was thinking of buying. Was nice dealing with a woman for a change- no pressure, very personable. More
My Purchase Too long to complete the deal but happy with the outcome 6 hours at dealerships is to long,l was happy that Dan kept his word and gave me a better dea Too long to complete the deal but happy with the outcome 6 hours at dealerships is to long,l was happy that Dan kept his word and gave me a better deal than I expected l tell everybody this. Disappointed that I couldn't resolve transfer of funds from warranty and disability in the deal,Ford should work on making this easier when they sell it they should be able to get it back. Thanks to Chris for giving a deal on a new ext warranty More
Excellent group of people that are willing to help you out. Bought a new to me 2015 Ford Focus, and I am very pleased with the payments etc, anyone can afford to go see these guys. Compliments too Robbie “Big W Bought a new to me 2015 Ford Focus, and I am very pleased with the payments etc, anyone can afford to go see these guys. Compliments too Robbie “Big Wheels” Martin and Chris Tarala in the the Finance department. Smooth sailing dealing with these gentlemen. Would recommend anyone looking for a new or used vehicle to go there first. More
Dave made my new purchase fun I really needed a new vehicle. Dave has assisted my husband with his last two purchases of Ford trucks. We really respect him. I knew what I wanted in I really needed a new vehicle. Dave has assisted my husband with his last two purchases of Ford trucks. We really respect him. I knew what I wanted in a new vehicle. Dave assisted and instructed me in my transition from a 2003 Focus (Blue) to a 2017 high tech Escape (appropriately named Ruby). Fun, professional and knowledgable. I love the fact he is happy I got what I wanted. The whole dealership is a positive place. My commute has now become more joyful. Thanks eh! More
Daughters 1st car As always, Dave has gone above and beyond to assist me in my vehicles purchases. Texting me from the airport on his way home from holidays to help g As always, Dave has gone above and beyond to assist me in my vehicles purchases. Texting me from the airport on his way home from holidays to help get the ball rolling on my latest purchase. Having someone like Dave to deal with when purchasing a vehicle is the reason why I continue to purchase from Island Ford. More