Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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No pressure, easy to deal with I found the perfect truck for my needs, and Taylor was very professional, yet funny and personable. Above and beyond service, as well as a follow up/c I found the perfect truck for my needs, and Taylor was very professional, yet funny and personable. Above and beyond service, as well as a follow up/check in, a week later. Would and have recommended Island Ford. More
Exceptional service What an absolute great experience it was purchasing our first brand new vehicle. Dave made the process fun and enjoyable, I would not hesitate to reco What an absolute great experience it was purchasing our first brand new vehicle. Dave made the process fun and enjoyable, I would not hesitate to recommend him to anyone. If your in the market for a new or used vehicle go see Dave Faithfull! More
Fantastic service - again! This is the fourth vehicle I have got into with Dave's assistance. His service, attention to detail and overall care for his customers is second to This is the fourth vehicle I have got into with Dave's assistance. His service, attention to detail and overall care for his customers is second to none. He is the reason I am loyal to Ford trucks. More
Great service Great friendly service. Very accommodating, and helpful with all of our needs! Went to all the lengths to make sure our new vehicle was what we wante Great friendly service. Very accommodating, and helpful with all of our needs! Went to all the lengths to make sure our new vehicle was what we wanted and took care of the vehicles inspection needs after purchase, quickly, and efficiently! More
Purchase of Ford Focus Purchased a Ford Focus through island ford and had a great experience with Taylor! He was super knowledgeable, and spent time ensuring that we were sa Purchased a Ford Focus through island ford and had a great experience with Taylor! He was super knowledgeable, and spent time ensuring that we were satisfied throughout the entire purchase process. More
Best prices and customer service on the island Sandra Jurcic and Ryan were amazing to deal with. Sandra was so knowledgeable and got us the price we needed to purchase our new car. Fast, friendly Sandra Jurcic and Ryan were amazing to deal with. Sandra was so knowledgeable and got us the price we needed to purchase our new car. Fast, friendly and professional team! More
Experience at Ford Duncan I appreciate your commitment Rob in helping me locate, and deal with the purchase of our new family vehicle. Robbie and I go way back, and he was a ki I appreciate your commitment Rob in helping me locate, and deal with the purchase of our new family vehicle. Robbie and I go way back, and he was a kind caring professional throughout the entire process. I have several friends in the car business and I will always go to Rob Martin first. Thank you very much for making the experience a positive one. Your professional character, and hard work made the whole deal happen - thanks again. More
Good reasons why they're #1 in BC! Our initial reception was very prompt and pleasant, without our feeling we had been pounced on! Rob Martin was sincere, conversant, and cared about us Our initial reception was very prompt and pleasant, without our feeling we had been pounced on! Rob Martin was sincere, conversant, and cared about us as people, as opposed to just pushing for his next sale. The atmosphere of the shop was clean, efficient, friendly, and relaxed. After the interview we were given dealer plates and test drove the car for the rest of the day! None of this 20 min ride with the salesman looking over your shoulder. Trust level was stellar! (They serve good coffee in their comfortable reception/waiting area.) Once the deal was made, we were taken to the finance and insurance offices to take care of all the paperwork. All on site! No running to the bank or the licencing/insurance offices. Bonus - we are thrilled with our purchase! Thank you for fighting for us too, Rob! More
Excellent, knowlegable and friendly service I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesi I have recently purchased a new 2017 Mustang GT California Special from Jesse Hockin. Having previously purchased a car from Island Ford I had no hesitation to make my next purchase from them. The people are very friendly and helpful whether it is in sales, service or parts. I have been a satisfied Island Ford customer for the last 2 years and would highly recommend Island Ford for your next purchase or service. More
Well worth the trip from Victoria Went to Island Ford for the first time from Victoria after I found on the internet that they had a one year old Ford Edge, a car I was considering pur Went to Island Ford for the first time from Victoria after I found on the internet that they had a one year old Ford Edge, a car I was considering purchasing new. I was referred to sales rep Rob Dermott after making initial contact over the internet. Rob made me comfortable from the start with his personable and no high pressure approach. He professionally and honestly answered all my questions advising me on exactly what discounts I could receive if I decided to buy new and determining the value of my trade. As it turned out I did buy from Island Ford a brand new factory order 2018 Edge. In the course of my purchase, I had the pleasure of being assisted by Nicole Bentzen. Another outstanding employee who made my purchase an enjoyable experience. Chris and Dan also assisted me with great service, but the stars as far as I am concerned were Rob and Nicole and they are why I would definitely recommend this dealership. All in all, I now own a 2018 Ford Edge which I am very happy with, purchased from a great dealership, with professional people, at a fair price. More