Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Dave is my favorite Dave is my go-to car guy! He is always on top of things, quick to respond and never forgets me! He makes me feel like it is the easiest transaction an Dave is my go-to car guy! He is always on top of things, quick to respond and never forgets me! He makes me feel like it is the easiest transaction and will connect with me at any time. I love dealing with Dave! More
Dave is the best! I have always dealt with Dave and always will! Anyone needing a vehicle should go and see Dave, he makes the whole process so easy and knows how to ta I have always dealt with Dave and always will! Anyone needing a vehicle should go and see Dave, he makes the whole process so easy and knows how to take care people even after the sale. More
Just came home with our brand new 2018 Escape SEL - Love it! We just bought our third new vehicle from Island Ford. The first two have always been serviced at Island Ford (prev. Ken Evans) by a great, knowledge We just bought our third new vehicle from Island Ford. The first two have always been serviced at Island Ford (prev. Ken Evans) by a great, knowledgeable, thorough staff, who have always taken the time to make sure we understand what is needed for the service or repairs. When it came time to trade in our much loved 2002 Taurus (yes, still a great car, but it is simply time for a new vehicle), we didn't really need to shop around, as we'd been so well looked after over the past 17 years. When we met David (through a quick check in with service for their help with introductions) we knew each other instantly just by saying hello over the years. David is friendly and caring, just what I would expect from this exceptional team. I know from years in customer service how important his obvious joy in meeting and working with folks is to the dealership. We felt that he really wanted to make this deal work FOR US. We are thrilled. Love the colour, love the feel of the vehicle, and know that we are being well looked after. A huge thank-you to the team, and a special thanks to David. Ann & Bill Dickie More
Great Customer Service / Family Friendly We went to Island ford after looking online at a 2017 Ford Expedition we were interested in. After talking with Keegan over the phone we set up a date We went to Island ford after looking online at a 2017 Ford Expedition we were interested in. After talking with Keegan over the phone we set up a date and went to see the vehicle. Upon arriving we found our soon to be vehicle parked out front and warming up. Keegan was very knowledgeable and professional throughout our whole buying experience, our 2.5 year old son came along for the test drive and unfortunately his favourite toy airplane broke in the truck. When we went back to the dealership to finalize the deal Keegan was there and had a new toy airplane for our son! Keegan attention to detail will have me coming back for my next vehicle for sure! Highly recommend Keegan and Island Ford! More
Great experience. Looking for a truck to tow a 5th wheel we were purchasing. We walked in and were cheerfully greeted by the sales manager who introduced us to Keegan H Looking for a truck to tow a 5th wheel we were purchasing. We walked in and were cheerfully greeted by the sales manager who introduced us to Keegan Harvey. He listened to what our requirements were and showed us a F350 Superduty diesel. We made an appointment to take it for a test drive and loved it. It is a great truck. We ended up purchasing it. The entire sales process was very enjoyable. Never felt pressured and all of our questions were answered immediately or answered a short time later. When we came in to pick the truck up, Keegan was very helpful explaining what all functions were in the truck and informing us that we were very welcome to come back whenever we ever had any questions. We've never had a vehicle that we have had so many compliments on. I would not hesitate to recommend Island Ford and Keegan to anyone looking for a vehicle. More
Fair and no pressure. Thank you, Rob, for the great attitude and fair dealings. I felt I could ask any question and have it answered honestly and succinctly. I will defin Thank you, Rob, for the great attitude and fair dealings. I felt I could ask any question and have it answered honestly and succinctly. I will definitely return next time we need a vehicle and will recommend you to others. More
Smooth and painless Other dealerships gave me the run around and turn me away. Ford gave me a chance to build up my credit. Dave is very knowledgeable,honest and went ov Other dealerships gave me the run around and turn me away. Ford gave me a chance to build up my credit. Dave is very knowledgeable,honest and went over and beyond to see that I got the truck I wanted in the price range I want. More
Excellent easy deal from start to finish. From start to finish the deal was easy peasy. Would not hesitate to return for next car deal. Or pick up as I love Ford PUs From start to finish the deal was easy peasy. Would not hesitate to return for next car deal. Or pick up as I love Ford PUs More
Great experience I had a great experience with this dealership will use them again very helpful and speedy service. Thanks very much happy customer. Paul James Ander I had a great experience with this dealership will use them again very helpful and speedy service. Thanks very much happy customer. Paul James Anderson More
High quality. Wade made truck shopping a fun experience. He is competent, aware of the shoppers likes and dislikes and he is willing to acommadate any inquires. We Wade made truck shopping a fun experience. He is competent, aware of the shoppers likes and dislikes and he is willing to acommadate any inquires. We are super happy with our truck and thank Wade for all his kindness. Len and Beth. More