
Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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I made an inquiry about the value of my vehicle and was called by one of your salespeople and explained my situation on November 5th. On November 7th, he texted me and suggested that a remote appraisal co called by one of your salespeople and explained my situation on November 5th. On November 7th, he texted me and suggested that a remote appraisal could be done on my vehicle. I submitted photos of my vehicle along with the current kms on November 7th. The salesperson never responded to confirm receipt of the photos, so I texted him again on November 8th, and no response. This lack of responsiveness really indicates that the salesperson had little or no interest in assisting me as a customer. Not impressed at all. More
David didn't really feel like a salesperson, he felt like a friend helping me buy a great car at an affordable price. He did everything too! I was looking forward to chatting with him more but he had a fli a friend helping me buy a great car at an affordable price. He did everything too! I was looking forward to chatting with him more but he had a flight to catch after delivering my car to me personally. This was an important purchase for me and David made it memorable, easy-going and pleasant.. Thank you so much, David! Great service! More
Very helpful and responds quickly. We would request Dave any time we want an honest opinion on vehicles also :) We would request Dave any time we want an honest opinion on vehicles also :) More
Clean, professional staff in all service areas, Love the free coffee and great atmosphere and selection free coffee and great atmosphere and selection More
Phenomenal service. I was not wanting to do stuff with a dealership because of bad past experiences. David Faithful made the whole experience so enjoyable. From the f I was not wanting to do stuff with a dealership because of bad past experiences. David Faithful made the whole experience so enjoyable. From the first day I called to him waving goodbye at the entrance to the dealership, I felt like I was in good hands and talking to someone who wanted what was best for my family More
We have shopped around at various dealerships and for all kinds of different vehicles. We stopped at Island Ford. After careful consideration with all the cars and dealerships we decided this was the one. Gr kinds of different vehicles. We stopped at Island Ford. After careful consideration with all the cars and dealerships we decided this was the one. Great price, awesome vehicle and sales person was honest and very helpful. His knowledge of all kinds cars was bar none. More
Steve from sales made it happen for me. He was great to deal with and pushed to get my truck delivered to me fast. Thanks Steve He was great to deal with and pushed to get my truck delivered to me fast. Thanks Steve More
I was looking for an older Tacoma and found one at this dealership. When I called to see if it was still available, I spoke to Dave Faithful and arranged a test drive for the following day. Upon arrival, h dealership. When I called to see if it was still available, I spoke to Dave Faithful and arranged a test drive for the following day. Upon arrival, he pointed out a nearly new 2024 Ranger that he thought I might also want to consider. I tried both and definitely liked the Ranger better! For the slight difference in price and with full warranty, it was no contest! I can’t recommend this gentleman or the dealership enough. In fact after telling my brother about my experience, he drove down that same day and also bought a vehicle! We are both very pleased with our experience and our purchases! More
Needing a replacement truck, I returned to Island Ford because of my previous very enjoyable experience with this dealership. Dave Faithfull greeted me at the door and tirelessly worked his magic and hum because of my previous very enjoyable experience with this dealership. Dave Faithfull greeted me at the door and tirelessly worked his magic and humor to find the perfect vehicle for me. Five stars do not fully reflect the excellent service, integrity, and honesty I was shown. Dave went above and beyond the call, and was exemplary on every level! More
If I could rate more than 5 Stars for Dave I would! My husband and I walked in looking for a truck and Dave was there smiling and ready to help! He has to be one of the funniest yet genuine salesmen I My husband and I walked in looking for a truck and Dave was there smiling and ready to help! He has to be one of the funniest yet genuine salesmen I have ever met. Island Ford & Dave provide such great customer service and provide such a great atmosphere too. You cannot go wrong shopping here for a vehicle. Thank you Dave & the team at Island Ford for all you do! More