Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Clean, professional staff in all service areas, Love the free coffee and great atmosphere and selection free coffee and great atmosphere and selection More
Phenomenal service. I was not wanting to do stuff with a dealership because of bad past experiences. David Faithful made the whole experience so enjoyable. From the f I was not wanting to do stuff with a dealership because of bad past experiences. David Faithful made the whole experience so enjoyable. From the first day I called to him waving goodbye at the entrance to the dealership, I felt like I was in good hands and talking to someone who wanted what was best for my family More
We have shopped around at various dealerships and for all kinds of different vehicles. We stopped at Island Ford. After careful consideration with all the cars and dealerships we decided this was the one. Gr kinds of different vehicles. We stopped at Island Ford. After careful consideration with all the cars and dealerships we decided this was the one. Great price, awesome vehicle and sales person was honest and very helpful. His knowledge of all kinds cars was bar none. More
Steve from sales made it happen for me. He was great to deal with and pushed to get my truck delivered to me fast. Thanks Steve He was great to deal with and pushed to get my truck delivered to me fast. Thanks Steve More
I was looking for an older Tacoma and found one at this dealership. When I called to see if it was still available, I spoke to Dave Faithful and arranged a test drive for the following day. Upon arrival, h dealership. When I called to see if it was still available, I spoke to Dave Faithful and arranged a test drive for the following day. Upon arrival, he pointed out a nearly new 2024 Ranger that he thought I might also want to consider. I tried both and definitely liked the Ranger better! For the slight difference in price and with full warranty, it was no contest! I can’t recommend this gentleman or the dealership enough. In fact after telling my brother about my experience, he drove down that same day and also bought a vehicle! We are both very pleased with our experience and our purchases! More
Needing a replacement truck, I returned to Island Ford because of my previous very enjoyable experience with this dealership. Dave Faithfull greeted me at the door and tirelessly worked his magic and hum because of my previous very enjoyable experience with this dealership. Dave Faithfull greeted me at the door and tirelessly worked his magic and humor to find the perfect vehicle for me. Five stars do not fully reflect the excellent service, integrity, and honesty I was shown. Dave went above and beyond the call, and was exemplary on every level! More
If I could rate more than 5 Stars for Dave I would! My husband and I walked in looking for a truck and Dave was there smiling and ready to help! He has to be one of the funniest yet genuine salesmen I My husband and I walked in looking for a truck and Dave was there smiling and ready to help! He has to be one of the funniest yet genuine salesmen I have ever met. Island Ford & Dave provide such great customer service and provide such a great atmosphere too. You cannot go wrong shopping here for a vehicle. Thank you Dave & the team at Island Ford for all you do! More
I was greeted with a big smile and acknowledged by everyone I walked past. Great atmosphere and friendly people throughout! everyone I walked past. Great atmosphere and friendly people throughout! More
Matt treated us with courtesy, respect and went above & beyond. Highly recommend. We came from the mainland and the vehicle was prepped and ready for us in time. Matt made sure service was scheduled and co beyond. Highly recommend. We came from the mainland and the vehicle was prepped and ready for us in time. Matt made sure service was scheduled and completed even on his day off. He spent the time we needed to get comfortable with the vehicle. Kudos to Matt and Island Ford for excellent experience. More
These individuals are nothing short of conniving xxxxx! ! They'll stop at nothing to bleed your wallet dry. Deliberately tacking on unnecessary add-ons to your custom car order, then conveniently claiming i ! They'll stop at nothing to bleed your wallet dry. Deliberately tacking on unnecessary add-ons to your custom car order, then conveniently claiming it's an error and demanding payment. I strongly advise against ordering a custom Ford vehicle from them, unless you enjoy being coerced into paying for THEIR devious schemes. My encounter with sales rep Rob Martin, sales manager Kylie Martin, and general manager Justin Pambrun was beyond atrocious. More