Island Ford Superstore

From the moment I walked in I felt welcomed. The space is inviting, bright and clean. The sales department were all friendly even though I was working with only one person - so I felt taken care of. Abe and inviting, bright and clean. The sales department were all friendly even though I was working with only one person - so I felt taken care of. Abe and I spent the majority of our time talking about life and probably 10% of the time on the car. No pressure, no gimmicks, no BS. Abe was genuine, personable and was attentive to my needs. It’s clear that the work culture here is client focused and employees are primarily mentored to seek out the needs of drivers rather than pushy sales targets. More

Abraham did a great job on finding the vehicle I wanted. I am very happy. I love my new 2021 Ford Explorer ST. Definitely talk to Abraham!! I am very happy. I love my new 2021 Ford Explorer ST. Definitely talk to Abraham!! More

I am on my second car through Ford and the service is great and the people who helped me were very helpful and kind.thank you Dave for doing a great job I hope to deal with u when I upgrade in a few year great and the people who helped me were very helpful and kind.thank you Dave for doing a great job I hope to deal with u when I upgrade in a few years. More

Absolutely professional, knowledgeable, kind and passionate about people. I have been overly impressed with the quality of guidance and care I was given. I definitely would recommend David. Thank yo passionate about people. I have been overly impressed with the quality of guidance and care I was given. I definitely would recommend David. Thank you for the quality service, and continual follow up . I so appreciate it. More

This is the second truck I've bought from Dave now and his enthusiasm for his work is infectious! He is as straight up and honest as you could ever ask for and makes the process fun! I recommend him to ev his enthusiasm for his work is infectious! He is as straight up and honest as you could ever ask for and makes the process fun! I recommend him to everyone. Island Ford in general has a fun and positive atmosphere that always makes you feel welcome. More

Great guy .... doesn't push the corporate formula on you like most dealerships these days. Had knowledge of the product, and made the process simple. Purchased a used vehicle. Had done my homework before g like most dealerships these days. Had knowledge of the product, and made the process simple. Purchased a used vehicle. Had done my homework before going, and found they had it priced right ... no BS negotiating down an inflated asking price. Offered a very fair trade. Not the experience one normally gets ... which I have to say was refreshing. Couldn't have been a better process. More

The experience at island ford and with Dave was utmost comfortable, experienced, knowledgeable , and wonderful experience I could of ever asked for out of a dealership . The no pressure sales experience w comfortable, experienced, knowledgeable , and wonderful experience I could of ever asked for out of a dealership . The no pressure sales experience was everything and more I could of asked for when purchasing my brand new truck. I left feeling safe and understood with nothing pulled over my eyes. 6 stars for a review should be an option! Thank you again. More

I shopped for a truck 6 months...different dealerships..and more than 1 salesman approached myself during numerous visits to island ford...Mr Dave Ford Faithful caught my attention...At 1st it dealerships..and more than 1 salesman approached myself during numerous visits to island ford...Mr Dave Ford Faithful caught my attention...At 1st it was just banter and swapping stories...We are close in age.. Dave answered all my questions and more....l found Dave to be a no pressure sales person allowing me to think clearly and make my own choices and decisions...l have purchased 6 new trucks in my lifetime...Never met a salesman like him...Dave was honest...fun...l highly reccommend Dave faithful... I didnt think l was going to be able to purchase what l WANTED...Dave made it happen..Dave turned a stressful experience into a wondetful awesome moment...l truly love what l bought.. one last note...after I had bought truck at end of day....lot was empty ...l said to dave go home lm good ...l was switching belongings from one truck to other...He was hesitant..but left...lol Only to show back up 10 min. Later....He told he was not comfortable leaving me alone... I finally got him to go home... Dave your dedication...professionalism. Your stories...your relentless pursuit of looking after people shines....l more than enjoyed you ...your the best....l have turned on a few friends to go see you soon....Dave thank you again.. If l ever decide to sell my truck...which is doubtful... YOU BE THE MAN IM GONNA SEE....CHEERS.... More

The woman (not sure which one) on the other end of the phone wouldn't let me explain what I needed done. She just wouldn't shut up. It was like she had a prepared speech and was eager to get through it an phone wouldn't let me explain what I needed done. She just wouldn't shut up. It was like she had a prepared speech and was eager to get through it and onto different things. Decided to take my business else where More

Ford Island Superstore, and in particular Cathy Shoemaker provided an exceptionally good service experience going above and beyond in the repair of our F-250 truck. I can certainly understand why this deale provided an exceptionally good service experience going above and beyond in the repair of our F-250 truck. I can certainly understand why this dealership has such a good customer service rating. Thank you! More