Island Ford Superstore

help full and honest When I bought my ford truck from Dave Faithfull at Island Ford formally Flagship Ford my experience was a great one. I was looking for a all in price When I bought my ford truck from Dave Faithfull at Island Ford formally Flagship Ford my experience was a great one. I was looking for a all in price for a specific vehicle and was given the best price over the phone. When I arrived I was thrilled with the truck and the lack of new car games so many other sales people at other dealerships had pulled during my search. There was no plus this and that just a price I was told on the phone subject to my approval of the truck. Dave never put any pressure on me to finalize the deal and seemed more concerned with me being a well informed customer than a sale right then and there. I have recommended him to friends and my wife and I bought a second vehicle from him two years later and the experience was equally awesome. I will always buy my cars and trucks from these guys from here on out. There after purchase service is great also my wife and I can't say enough good things . customer for life Derek O'C More

Nothing but great stuff!!! We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in We hadn't planned on buying a new vehicle just yet but was curious to see what they had to offer. We purchased our 2012 Fusion SEL from Bryan Flynn in 2012 and was greeted by Bryan when we walked into the showroom with a handshake and huge smile and "how are ya buddy?" Put us at ease a little more. Our salesman this time was Chris Tarala. He must have picked up some of Bryan's trates, we felt very comforatable right off the bat. We were able to get a deal we were very happy with on a 2014 Edge SEL. I guess maybe we were looking for a new vehicle. John Dewar took care of the insurance end of the deal and was able to give us better coverage for less money.Edie Lange and Bernadette Scudder put together the financing and finalized the deal. Would we recommend Is. Ford, in a heart beat!!! Everything about this place is so customer friendly, from sales to service. Truly a winning team :)))) More

Excellent buying experience. In March, my wife and I purchased a 2013 Ford Explorer from Dave Faithfull at Flagship Ford. Based on my previous dealings with Dave, I never consider In March, my wife and I purchased a 2013 Ford Explorer from Dave Faithfull at Flagship Ford. Based on my previous dealings with Dave, I never considered buying a vehicle anywhere else. When our family needed a new vehicle, we knew Dave was the only person we wanted to help us. I still recall the first vehicle I purchased from Dave in 2001. I've always trusted that Dave possesses the knowledge, professionalism and integrity that will ensure that I will purchase the best vehicle for me and my family. At the time of our most recent purchase, my family was residing in Sayward, four hours north of Duncan. We could've easily driven to Steven Marshall Ford in Campbell River and purchased a similar vehicle. Despite the convenience of Campbell River, at no time did we ever consider buying a vehicle, from anyone, other then Dave. Dave took the time to correspond with me prior to my purchase and made himself available based on my family's schedule. The entire process of purchasing the vehicle was positive and stress free. Dave has always taken care of my family and taken a genuine interest in how we are doing. I have recommended Dave to many of friends and associates and I know that many have had very similar positive experiences. I will never buy a vehicle from anyone else, as long as Dave's in the business. It's not about price or convenience. It's about buying a vehicle from someone you TRUST and RESPECT. I've been asked many times why I don't shop around for vehicles and I respond by telling people about Dave. I can't properly articulate why Dave's the best because there's so many reasons. I usually just tell people that they'll figure out why I keep going back to see him once they meet him. Sincerely, Steve Thackeray on behalf of Pam, Hudson and Holden. More

Friendly and Knowledgeable I have had the pleasure of knowing Dave Faithful for a number of years so when it came time for a new truck he was naturally my first call. The experi I have had the pleasure of knowing Dave Faithful for a number of years so when it came time for a new truck he was naturally my first call. The experience I had was just how I expected it. I felt I was in control during the whole process and was helped rather then persuaded with any decisions I was faced with. I would recommend Dave to anyone looking for a Ford product. More

Great customer service! Dealing with Dave Faithful at Island Ford made buying a Ford product a very enjoyable experience. His no pressure attitude makes it a lot more stress Dealing with Dave Faithful at Island Ford made buying a Ford product a very enjoyable experience. His no pressure attitude makes it a lot more stress free when you are making a expensive life purchase. More

Dave Faithfull = the best I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, I have dealt and known Dave for 27 years. He is by far the best at what he does and knows how to treat customers. My last truck purchase was so easy, all I had to do was email him and bingo it was done. Keep up the great work Dave!!! More

2015 Ford F350 Factory Order From the time we ordered to the day of delviery we had great personal service from Dave Faithful and Edie Lange got us a great rate on the finance. T From the time we ordered to the day of delviery we had great personal service from Dave Faithful and Edie Lange got us a great rate on the finance. The truck is everything we expected and more. Very professional people. Very satisfied customer. Walker & Marianne Hunt More

"We'll be back" We have dealt with Dave Faithful for over 25 years and always found him cheerful, knowledgeable and very helpful. Dave and Edie in the Finance Departm We have dealt with Dave Faithful for over 25 years and always found him cheerful, knowledgeable and very helpful. Dave and Edie in the Finance Department again went above and beyond to make the experience pleasant, and followed up to make sure there were no unanswered questions. Thank you both. Wendy Beatty More

A very happy customer! Dave Faithful made our car buying experience fun and easy! Everyone at the dealership was very helpful. I would recommend this dealership to anyone :) Dave Faithful made our car buying experience fun and easy! Everyone at the dealership was very helpful. I would recommend this dealership to anyone :) I've purchased two vehicles from here in the last 5 years, and both times have been wonderful. More

New car purchase!! What a privileged to have this opportunity to acknowledge Dave Faithful. With his guidance, our experience in purchasing a new car was the most st What a privileged to have this opportunity to acknowledge Dave Faithful. With his guidance, our experience in purchasing a new car was the most stress-free purchase we've ever made. We love the car but it's more than this. Dave is extremely knowledgeable regarding the products he presents, as well as those comps we needed to know about. He listens to the needs of his clients, acts accordingly on their behalf and most importantly, follows through on each and every detail. That quality is becoming the exception and often rare in business today. Dave and his Island Ford Team, at all levels, are most referable to our family and friends. Would we purchase from Dave Faithful and Island Ford again? We would and we will .... in a heart-beat!! ~ Wayne & Debra Shaw More