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Island Ford Superstore

Duncan, BC

4.7
1,146 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,146 reviews

November 19, 2014

Needed a family car in a hurry! We live in North Saanich but my in-laws have always gone up to the Ford dealership in Duncan for purchasing and servicing their vehicles. Now I can s More

by threebow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 19, 2014

Extremely Pleased With Everything Sandra was absolutely fantastic to deal with and I will definitely be coming back to her at Flagship when I'm in need of another vehicle. She answere More

by rsandnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Won't Buy From Anyone But Dave We have been buying from Dave for many years: I think four cars and counting at this point. Why? because he is probably only the second car salesman I More

by kinneyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 18, 2014

2014 ford focus. Went into ford Sandra met my husband and myself on the lot. Asked what we needed in a vehicle and met everything perfectly. I commute in the the focus More

by Aleisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Escape "SYNC" always causes stress I bought a brand new vehicle, and had problems with the advanced SYNC features (bluetooth, navigation, voice activation) from the start. I left in tea More

by kaysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ken (Quicklane), , Bernadette Scudder, Susie Irvine
Nov 20, 2014 -

Island Ford Superstore responded

Hi Kaysunshine, I'm sorry you've had problems with your new vehicle. I can just imagining how disappointing you feel that the dealership has not been able to resolve your issue and done so in a way that made you feel unwelcomed. I'm the new General Manager here at Island Ford and although I'm unaware of the issues that you have with your SYNC I really would like to get it right for you. If you can please call me at 250-748-5555 or email jpambrun@islandford.ca I would like to discuss what can be done. Sincerely, Justin Pambrun General Manager

November 18, 2014

Reliable transport at a great price! Drove on to the lot with my '02 Focus and left with a '15 Fiesta. Staff was really welcoming, low pressure and charming. Kyle was great, he really lis More

by smj2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernadette Scudder, Dan Spicer, Matthew McIntosh
November 18, 2014

Ford Vehicle Family We moved into the Duncan area 19 years ago and was in the market for a new F350 truck. As we are a "Ford" family we went down to the Ford dealership More

by minghui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bernadette Scudder, Susie Irvine
November 18, 2014

My Family buys from Dave Was looking to upgrade my Ranger for an F-150. Dave Faithful treated me like a brother. Purchasing a vehicle from him was definitely a no stress affai More

by Anthony1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Retirement! When I was about to retire, I decided I deserved a new truck. I had been talking to Dave Faithfull for years and was assured he would be able to find More

by Paul Friis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 18, 2014

Quality! A terrific buying experience ! We bought our explorer from Daewood after visiting flagship ford ,daewood was warm,friendly and extremely patient ,It was a pleasure to buy our car ,D More

by Michael1599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Spicer
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