Back

Island Ford Superstore

Duncan, BC

4.7
1,138 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
Contact Dealership

6456 Norcross Rd

Duncan, BC

V9L 6C5

Directions

By Type

Showing 1,138 reviews

November 18, 2014

2014 ford focus. Went into ford Sandra met my husband and myself on the lot. Asked what we needed in a vehicle and met everything perfectly. I commute in the the focus More

by Aleisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 18, 2014

Escape "SYNC" always causes stress I bought a brand new vehicle, and had problems with the advanced SYNC features (bluetooth, navigation, voice activation) from the start. I left in tea More

by kaysunshine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Ken (Quicklane), , Bernadette Scudder, Susie Irvine
Nov 20, 2014 -

Island Ford Superstore responded

Hi Kaysunshine, I'm sorry you've had problems with your new vehicle. I can just imagining how disappointing you feel that the dealership has not been able to resolve your issue and done so in a way that made you feel unwelcomed. I'm the new General Manager here at Island Ford and although I'm unaware of the issues that you have with your SYNC I really would like to get it right for you. If you can please call me at 250-748-5555 or email jpambrun@islandford.ca I would like to discuss what can be done. Sincerely, Justin Pambrun General Manager

November 18, 2014

2010 Ford Escape I was looking for a good used Escape and I saw it on your Website, so I contacted the dealership and talked to Dave Faithful, as I have purchased from More

by Anthony1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 17, 2014

I had a great experience Buying a truck off Dave Had a few little issues with the new truck when i received it and Dave and the service department went out of there way to have them resolved in a tim More

by ron.mckinlay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2014

Dave Faithful I have been dealing with Dave for the last 25 years, I have bought and traded in 1 pickup, 3 Taureses, 4 Fusions and have always felt that Dave went o More

by Ernie Elliott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sue
November 17, 2014

Best dealership around!!! I live in Victoria and drive to Duncan to buy and service my Ford vehicles. My first experience with this dealership was with Dave FORD Faithful and t More

by Craig Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Susie Irvine
November 17, 2014

Sooo Much Fun!! We had a blast shopping with Dave Faithfull - Ford Sales Rep. Dave made sure that I was happy. He listened and I felt important. We had fun and laughe More

by angie.khatana
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 17, 2014

Working with Dave Faithful Fantastic service from Mr Faithful. His friendliness, knowledge and efficiency at getting me the vehicle I wanted was second to none. I will certain More

by Chris Bayley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
November 17, 2014

Excellent I have bought a few trucks from Ford and always with Dave. One year I decided to purchase something different than a Ford. However this was a major More

by LesThibedeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 17, 2014

Dave Faithful, the game changer for me. Heard about the great service my coworkers were getting from Dave. He goes the extra mile, bailed me out when etc etc. went in to see him and crossed More

by Luxmoorej
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
...
110
...