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Island Ford Superstore

Duncan, BC

4.7
1,146 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,146 reviews

February 01, 2025

David provided exceptional service. He went above-and-beyond in every sense helping me secure a new vehicle that was right for me and my family. David truly cares about people and puts More

by Markeharrison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

We found Dave friendly, considerate and very easy to deal with. He made the whole experience comfortable and personal. The generations of our family have bought vehicles from Dave. We highly recommend his se More

by Deirdre
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Matt Cadzow is the best and easiest salesman to deal with. He’s awesome and very knowledgeable. We had an excellent experience at Island Ford all the time and got the truck my husband wanted to have. G More

by santiago.daisy70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Cadzow
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

We leased 3 trucks for our business and Dave was an amazing person to work with. He went above and beyond in multiple ways and after having multiple bad experiences with other dealers I would never cho More

by Cole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2025

Thanks to Kyle “sales manager” and Dave Faithful “salesman” for making my new purchase easy, as well as giving me all the facts and honesty and making it an enjoyable experience!!! Would highly reco More

by Logan Elzinga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
December 18, 2024

David Faithful, serves the Ford company with excellence. He is a man of integrity, is trustworthy and passionate about what he does! He loves his job and enjoys working with people. We received excellent se More

by Diane
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

We had an excellent experience working with David Faithfull. He was very Knowledgeable, Professional and genuinely cared for providing us the best services. We are grateful to you for giving us a pos More

by Khushmeen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Bought myself a eco sport SE. The salesman ( Charlton was awsome. Answered all my questions. Seemed very knowledgable , And showed lots of patients helping me make my decision I h More

by David Tkachuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlton Gibbs. 6 out of 5 stars
November 23, 2024

Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what t More

by gparsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I contacted Boris about a tire issue and was wondering when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of wor More

by JCutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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