Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,146 reviews
David provided exceptional service. He went above-and-beyond in every sense helping me secure a new vehicle that was right for me and my family. David truly cares about people and puts He went above-and-beyond in every sense helping me secure a new vehicle that was right for me and my family. David truly cares about people and puts service before sales. I highly recommend David. He is a good person. More
We found Dave friendly, considerate and very easy to deal with. He made the whole experience comfortable and personal. The generations of our family have bought vehicles from Dave. We highly recommend his se with. He made the whole experience comfortable and personal. The generations of our family have bought vehicles from Dave. We highly recommend his service. More
Matt Cadzow is the best and easiest salesman to deal with. He’s awesome and very knowledgeable. We had an excellent experience at Island Ford all the time and got the truck my husband wanted to have. G with. He’s awesome and very knowledgeable. We had an excellent experience at Island Ford all the time and got the truck my husband wanted to have. Grateful to Matt for all the help and how he clearly explained everything. More
We leased 3 trucks for our business and Dave was an amazing person to work with. He went above and beyond in multiple ways and after having multiple bad experiences with other dealers I would never cho amazing person to work with. He went above and beyond in multiple ways and after having multiple bad experiences with other dealers I would never choose to deal with anyone but Dave. I would recommend him to anyone for both personal and company vehicle lease and purchases. Thanks so much Dave! More
Thanks to Kyle “sales manager” and Dave Faithful “salesman” for making my new purchase easy, as well as giving me all the facts and honesty and making it an enjoyable experience!!! Would highly reco “salesman” for making my new purchase easy, as well as giving me all the facts and honesty and making it an enjoyable experience!!! Would highly recommend this awesome group of people ! More
David Faithful, serves the Ford company with excellence. He is a man of integrity, is trustworthy and passionate about what he does! He loves his job and enjoys working with people. We received excellent se He is a man of integrity, is trustworthy and passionate about what he does! He loves his job and enjoys working with people. We received excellent service from David. We would highly recommend sending a friend to buy a new vehicle from him. Honestly, I have found some salesman, pushy and demanding. Not David, he was there to serve the customer. I felt at ease, heard and seen. Thank you for the positive experience. More
We had an excellent experience working with David Faithfull. He was very Knowledgeable, Professional and genuinely cared for providing us the best services. We are grateful to you for giving us a pos Faithfull. He was very Knowledgeable, Professional and genuinely cared for providing us the best services. We are grateful to you for giving us a positive experience. The Transparency and attention to detail stood out, and he never pressured us into making a decision. From test-driving to financing, everything was handled seamlessly. Thank you David, you are the best Sales associate we dealt with. More
Bought myself a eco sport SE. The salesman ( Charlton was awsome. Answered all my questions. Seemed very knowledgable , And showed lots of patients helping me make my decision I h The salesman ( Charlton was awsome. Answered all my questions. Seemed very knowledgable , And showed lots of patients helping me make my decision I highly recommend him. Hard-working, dealing with multiple customers At a time and still made me feel important. In the end, Ford was willing to bend and give me the car at the price that I could afford Thank you very very much More
Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what t endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what they are paying him but it is not enough. 10 stars for this fellow. Great job. Fantastic customer service. Outstanding. More
I contacted Boris about a tire issue and was wondering when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of wor when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of work. Boris provides exceptional service for Ford and keeps me returning to the dealership for anything to do with my vehicle. Thank you for making the extra effort. More