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Island Ford Superstore

Duncan, BC

4.6
1,137 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,137 reviews

November 16, 2024

I contacted Boris about a tire issue and was wondering when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of wor More

by JCutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Dave was very honest and professional. He went the extra mile with his service. Most of no playing games. Told me straight up the best price we could get and had a wealth of knowledge. Wil More

by Dale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Dave values his customers. His after sale service included a thorough review of our new vehicle. Thank You! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I made an inquiry about the value of my vehicle and was called by one of your salespeople and explained my situation on November 5th. On November 7th, he texted me and suggested that a remote appraisal co More

by keith
Recommend Dealer
No
Employees Worked With
Matt Watkin
November 06, 2024

David didn't really feel like a salesperson, he felt like a friend helping me buy a great car at an affordable price. He did everything too! I was looking forward to chatting with him more but he had a fli More

by Peter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very helpful and responds quickly. We would request Dave any time we want an honest opinion on vehicles also :) More

by Taradraymond
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Clean, professional staff in all service areas, Love the free coffee and great atmosphere and selection More

by Randy S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

Phenomenal service. I was not wanting to do stuff with a dealership because of bad past experiences. David Faithful made the whole experience so enjoyable. From the f More

by lukelampardmusic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

We have shopped around at various dealerships and for all kinds of different vehicles. We stopped at Island Ford. After careful consideration with all the cars and dealerships we decided this was the one. Gr More

by Hlbohnsack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Steve from sales made it happen for me. He was great to deal with and pushed to get my truck delivered to me fast. Thanks Steve More

by jeffbalfour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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