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Island Ford Superstore

Duncan, BC

4.7
1,141 Reviews
Island Ford Superstore is your centrally located Vancouver Island Ford Dealer. Our 22,000 square foot state of the art location in Duncan, BC has recently changed its name to Island Ford from Flagship Ford. We are situated approximately 30 minutes north of Victoria, BC and only 30 minutes south of Nanaimo, in the Cowichan valley. Looking for a Ford Dealer in Parksville, Courtney, Comox or the Campbell River area? Give us a call or come down and visit us, we know the trip will be worth your while.
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6456 Norcross Rd

Duncan, BC

V9L 6C5

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Showing 1,141 reviews

December 18, 2024

David Faithful, serves the Ford company with excellence. He is a man of integrity, is trustworthy and passionate about what he does! He loves his job and enjoys working with people. We received excellent se More

by Diane
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

We had an excellent experience working with David Faithfull. He was very Knowledgeable, Professional and genuinely cared for providing us the best services. We are grateful to you for giving us a pos More

by Khushmeen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2024

Bought myself a eco sport SE. The salesman ( Charlton was awsome. Answered all my questions. Seemed very knowledgable , And showed lots of patients helping me make my decision I h More

by David Tkachuk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlton Gibbs. 6 out of 5 stars
November 23, 2024

Words are not enough for the extra effort that Boris endeavored to resolve my winter tire issue. He was steadfast in his aim to ensure that a left the shop a very satisfied customer. I don't know what t More

by gparsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Pambrun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

I contacted Boris about a tire issue and was wondering when I could book an appointment around my work day. Boris had a employee pick up my truck, take care of the issue, and return it to my place of wor More

by JCutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Jurcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Dave was very honest and professional. He went the extra mile with his service. Most of no playing games. Told me straight up the best price we could get and had a wealth of knowledge. Wil More

by Dale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amado Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Dave values his customers. His after sale service included a thorough review of our new vehicle. Thank You! More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

I made an inquiry about the value of my vehicle and was called by one of your salespeople and explained my situation on November 5th. On November 7th, he texted me and suggested that a remote appraisal co More

by keith
Recommend Dealer
No
Employees Worked With
Matt Watkin
November 06, 2024

David didn't really feel like a salesperson, he felt like a friend helping me buy a great car at an affordable price. He did everything too! I was looking forward to chatting with him more but he had a fli More

by Peter
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

Very helpful and responds quickly. We would request Dave any time we want an honest opinion on vehicles also :) More

by Taradraymond
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Faithfull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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