Infiniti South Edmonton

They take your money, and wont refund! They seemed all honest and nice when first went to the dealership. The salesman told us that in order to hold the vehicle we needed to put a deposit They seemed all honest and nice when first went to the dealership. The salesman told us that in order to hold the vehicle we needed to put a deposit on the car that we would get refunded no matter what came of the application. Then they pulled a shady move after we decided not to trade and go ahead with the application. Tried to get the refund back and they did everything to take our money and not return it. Bunch of lies and BS from the whole dealership. All deny. even the salesman that helped us when we know what we were told in the first initial meeting. They all turned against us and when tried to get a refund made us feel like crap and they treated us very rude! NEVER GO TO THIS DEALERSHIP THEY WILL CON YOU!! More

Everyone great when purchasing but when you have a problem you find there service department lacks , staff , knowledge , respect , does not return calls and can not help over the phone 5 o’clock is qu problem you find there service department lacks , staff , knowledge , respect , does not return calls and can not help over the phone 5 o’clock is quitting time :( after waiting all day for a call back Called Ecickson Infiniti service department more help in a 5 minute call More

Robbed me Hi, last year August I bought a 2011 Volkswagen gti from “Infiniti south” in Edmonton Alberta. So I bought it with 172,xxxkm and for good reasons I go Hi, last year August I bought a 2011 Volkswagen gti from “Infiniti south” in Edmonton Alberta. So I bought it with 172,xxxkm and for good reasons I got the extended warranty. With in a day of me driving it off the dealership Lott I got a “high oil pressure” light come on and I took it back, turns out it needed a new engine, I wasn’t that upset because I spent $8k on this warranty. It took the dealership almost 2 whole months to do which was acceptable at the time because I got a loaner car. A couple weeks later I got another check engine light and turns out the engine seals were bad and was leaking oil, I took it back to the dealership but this time they wouldn’t give me a loaner car and a month later I got it back. And through all this I wasn’t aware that they sold me a warranty that had a limit on it which was approximately $10,000.. and I paid 8k for it. Recently I took it back because I got yet another check engine light and got a quote from the dealership and it was a broken cold air intake (which is just from wear and tear) and they announced to me that I had a leaking “transmission control unit” which would cost me $7,000 and I proceeded to ask to get it replaced through warranty and they said the warranty was now ran out which I was surprised about but I was thinking of other ways to get around it so I though about trading in my car at this dealership. I got this car August 2018 and went to trade it in at the same dealership in July 2019..... they would buy the broken car they sold me not even a year ago back for $5,000 and no chance of a discount on a new car. Keep in mind I was 16 when I bought this car and they are leaving with a car that’s broken and $12,000 in debt. More

Horrifying, humiliating, disgusting!!!!!!!!!!!!!!!!!!!! This dealership is one of the places I would advise no one to go to, me---nnnn this are cons!!!!!!! once you sign the papers thats it you are on your This dealership is one of the places I would advise no one to go to, me---nnnn this are cons!!!!!!! once you sign the papers thats it you are on your one, you become disturbance hmmmmm!!! you have an experience you'd wish you never stepped into that vicinity!!!! first and formost they are crooks and liars the sell you vehicle thats has got some form of issues esp. when you go there alone not knowing much about cars, then you are in for a hook!!! exactly what happened to me, I wont in there making it clear that I DONT KNOW MUCH ABOUT CARS AND I HAVE NONE TO HELP ME ON THIS but they lied to my FACE treated me so badly that I regretted letting them know my ignorance, they say one thing and do they other !! ohhhhhh!!!!!!! my gush DANIEL is disgustedly RUDE and HUMILIATING!! coming across him I puked for hours due to his firtiness with no iota of knowledge for managing role and customers service , cant believe that someone like him was giving a managerial role !!!!!!! in a company i used to hold high due to their cars before i acquired one myself..... I still feel I am dreaming and the worst of all i use the car everyday which reminds me of the DANIEL!!!! HANNA!!! ESP. DANIEL!!! HUH THAT GuY IS SNEAKY FIRTILLY FIRTY!!!!!! if there's a word like that. Imaging Daniel told me, that I dont NEED a FOG light to drive a car!!!!! when I mentioned that the fog light of the vehicle the sold to me was broken, just because I have signed the papers!!!! and the tire deflected just after few days of purchase, meanwhile I was lied to by one of them by the name BLAKE who told me on the day of purchase when i noted that tire seem down but covered it up by saying to me "oh!! nooo... just the way the car was parked." and I innocently took his word to be true!!! and the most painfully part of it is that bi weekly the take large sum of my money! without earning it!! I give this xxxx of a place a NOO no... people!!! the reason you see this one star I didn't see worse word then the options it gives, this place should be scrapped market place should look into it. Am not botching neither are my stopping here its a promise!!! More