Hyundai on Hunt Club

I recently bought a 2019 Hyundai Santa Fe from this dealer Staff are friendly and helpful. The product was good but I do not believe that the package I have got was really a good value for money. Staff are friendly and helpful. The product was good but I do not believe that the package I have got was really a good value for money. More

Easygoing, comfortable buying experience This being the first car I had bought, I was a little apprehensive going in to it. That being said, all the staff at Hyundai on Hunt Club, and Reg and This being the first car I had bought, I was a little apprehensive going in to it. That being said, all the staff at Hyundai on Hunt Club, and Reg and Johnny in particular, made the process comfortable and straightforward. After a not very positive experience at another dealership, we returned to purchase the car here. We even had great service following a issue with the tire shortly after purchase (driver error - nothing wrong with the car itself). Would recommend to anyone looking for knowledgeable, professional and friendly staff. More

Excellent! Best service ever!!! It is a second car that we purchased with Reg's assistance in a last three years. Reg is very knowledgeable and professional. I will recommend his s It is a second car that we purchased with Reg's assistance in a last three years. Reg is very knowledgeable and professional. I will recommend his services to all my friends and family who may need it. More

Excellent customer service We were looking to purchase a used vehicle and Reg was introduced to us. His first response to us was attention grabber. We had our little chit chat a We were looking to purchase a used vehicle and Reg was introduced to us. His first response to us was attention grabber. We had our little chit chat and we right away knew we are with an experienced person. He took interest in the conversation and momentarily was asking if we liked any car. He cleared away all our concerns and we ended up having a deal with him about the car we purchased. Even after the purchase, I called him couple of times to inquire about something and his response was informative. Thank you very much Reg for your time, dedication and cooperation. Your interest and knowledge about the product made our decision easier. More

A dealership that we trust We have bought our last 4 vehicles from Hyundai on Hunt Club. We always choose to deal with Reg Pukfer (salesman) for many reasons. We trust him, he We have bought our last 4 vehicles from Hyundai on Hunt Club. We always choose to deal with Reg Pukfer (salesman) for many reasons. We trust him, he is knowledgeable, great sense of humour, goes the extra mile to give us the best deal; and makes the transaction easy and effortless. Reg also ensures that we are always well taken care of. We completed the purchase transaction with Nabil Salem, Business Manager who walked us through the numbers and showed us how to best protect our investment. It was also easy and pleasant to work with Nabil. More

Highly Recommend! After some shopping around for a used car I found that they had great prices. I was greated right away by Reg who was so much fun to work with and he After some shopping around for a used car I found that they had great prices. I was greated right away by Reg who was so much fun to work with and he help me choose a great car. More

Horrible Sales Experience and Extremely Shady Service Practi My experience was awful. Just before signing the deal the dealership went back on the price it was offering for my trade-in, and tried some high press My experience was awful. Just before signing the deal the dealership went back on the price it was offering for my trade-in, and tried some high pressure sales "upgrades" that were supposed to be already included in the price. The service department is always trying to pressure clients to get their "required maintenance done", even though if you ask them to show you these "required" services in the manual or the warranty, they will eventually admit they are only DEALERSHIP RECOMMENDED services. You may ask "Why buy there then" and my answer is because I am stupid. Don't you be. More

A total waste of time I made an appointment to see a specific car they had advertised on their site. When I got there I was directed to a sales' agent who had previously c I made an appointment to see a specific car they had advertised on their site. When I got there I was directed to a sales' agent who had previously called me, Jamie. He spent half an hour looking at the inventory on the site. When I asked to see the car I had mentioned, he said it was already sold. This was only an hour after he called to make the appointment. I asked to see any of the other 5 used car I was interested in but he could not find the keys, or they were unsafe to drive. Definitely a bait and switch tactic. I drove an hour to get there and waited an hour to find out none of the cars I was interested in actually existed. More

Excellent service, my 3rd car. Mr. Tran and Nabil offer me a very good service. Mr. Tran follow with me twice. I am happy with my tucson service, my 3rd car. Mr. Tran and Nabil offer me a very good service. Mr. Tran follow with me twice. I am happy with my tucson More

Absolutely horrible and dishonest customer service I had one of worst experiences in dealing with a car dealership with this dealership today. As a person who had bought the same brand of car from othe I had one of worst experiences in dealing with a car dealership with this dealership today. As a person who had bought the same brand of car from other dealerships, I expected no less quality of service this time but I was wrong. There was a quick welcome presentation and by a manager who introduced us to a sales agent who tried his best to make us feel comfortable while going through filling up forms on the computer which rebooted multiple times to the point of annoying but that was nothing important. The problem started when they started preparing the "numbers" for us after assuring us that they had a special event going on at that moment and made us sit at different desks and give away all personal information to get a so called "rebate code" which turned out to be nothing but hot air. After spending over an hour siting and talking at this and that desk we also got to talk to the sales manager named Eli who apparently was in charge of setting the final numbers for any sales. Their website tells the visitors to get a thousand dollar coupon but when you go there and even sit at their "special event" desk to get a so called "rebate code", their numbers dos not include any rebate whatsoever. Lies? Absolutely! But They show you a bigger number and say that was the prices before. At the same time, while giving bloated numbers for their own car, they appraise your car in much lower price. For example, my Hyundai Santa fe of year 2009 was appraised at $3000 while other places put it at over $6000 just a couple of moths ago. Again, that is nothing compare to attitude of the sales manager. The guy who seemed to have no understanding of customer service started a confrontational behavior as soon as he realized I do not agree with his numbers and showed no interest in hearing anything I had to say while saying he was trying to have a positive attitude. At the end (after causing frustration and wasting of time) he just agreed to knock off a $1000 of the price that was listed which according to their website should have been done in the beginning. The kind of customer that we received from this sales manager was beyond terrible whoever he is. They initially tried to hide the amount of interest by just providing a figure for monthly payment (for financing) but after insisting it became clear that the interest rate was 7 percent. After more talks he agreed to consider less interest if my credit was good enough (which he didn't seem to agree without running any credit check). I have dealt with different dealerships over the years and must say again, I have never seen anything worse than this. Absolutely terrible customer service by a sales manager. Bloated prices and terrible attitude are real bad combination. Beware buyers More