Guelph Hyundai

We came from 2.5 hrs away to purchase our vehical. With that, we had a lot of questions ahead of our appointment time which Malik answered. He went above and beyond during COVID to give us a video conferen that, we had a lot of questions ahead of our appointment time which Malik answered. He went above and beyond during COVID to give us a video conference walk through of the vehicle, prior to making the trip. He was available any time we needed through text. Guelph Hyundai worked on our vehicle to get all paperwork ready along with CPO and detailing before our arrival so that we could do a trade off of vehicles the same day. We were thankful they accommodated us with this request to only make 1 trip. Stacey was very knowledgeable and wonderful to work with and explained everything to us over the phone in terms we could understand. The only thing we wish we had of known about prior to seeing the papers was the Finance Contract Fee as we had not budgeted for this. Overall, we were extremely pleased with the service of Guelph Hyundai and their employees to make this large purchase as easy as possible. Thanks! More

Bought a demo Palisade very happy with the deal I got plus the service I received when I picked up my new vehicle. I would highly recommend Guelph Hyundai. plus the service I received when I picked up my new vehicle. I would highly recommend Guelph Hyundai. More

Excellent service received by everyone involved with my purchase. They were all welcoming, informative & friendly.I would totally recommend your dealership to friends and family purchase. They were all welcoming, informative & friendly.I would totally recommend your dealership to friends and family More

I rely on the expertise and effciency of the service to keep me moving without worry. The service staff are thorough and I apprecite their input. keep me moving without worry. The service staff are thorough and I apprecite their input. More

Sylvia is the best service advisor everrr! She listens and gets things done! I can’t complain about the team at Woodlawn Hyundai!Great job! and gets things done! I can’t complain about the team at Woodlawn Hyundai!Great job! More

Friendly and helpful persons . The work was done quickly and they always discuss anything that needs doing before so I can agree to the price and wh eater or not to have it done . The work was done quickly and they always discuss anything that needs doing before so I can agree to the price and wh eater or not to have it done . More

negative experience We decided to purchase online during the covid closure, and our experience wasn't great. Reduced staff and hours made it difficult for us to reach the We decided to purchase online during the covid closure, and our experience wasn't great. Reduced staff and hours made it difficult for us to reach the people we needed to speak with, and made communication a challenge. Car prices were apparently non-negotiable as they were already reduced, so instead we agreed to a discount on snow tires. When we learned we could get them cheaper from our family mechanic we asked Hyundai for another incentive in lieu, and were told they wouldn't offer us anything. Since the car was a good deal, and we love the Accent we currently have, we decided to go ahead with the purchase, given that the 5-day return policy would give us a chance to test drive thoroughly and have our mechanic check it out. Upon delivery, we noticed the front tires were pretty worn, and the next day our tech said that the front rotors and brake pads needed replacement. It appears that the car just squeaked by on the safety inspection. We brought this to the attention of the sales manager, who insisted that it passed the safety and refused to do the brake job. Our only option was to return it. We were so frustrated with the whole process by that point, and by the possibility of facing similar obstacles at another dealership, that we decided to keep it, and now within a week of owning the car we need to spend $500+ to replace the grinding brakes. Not pleased. Used cars will have normal wear and tear, but as a courtesy it should not have been sold as is. New front brakes could have been reflected in the initial price, we would have happily paid it, and would have felt much better about the service we received while making this major purchase. More

Always great service and Paul in the maintenance Dept is awesome to fall with. Bought my Tuscan at Guelph Hyundai and will definitely recommend it to all my family and friends. awesome to fall with. Bought my Tuscan at Guelph Hyundai and will definitely recommend it to all my family and friends. More

Went out of their way in trying times. Great service. Love the car. Interior and exterior was immaculate. What you would expect buying new.will recommend. Thanks jesse Love the car. Interior and exterior was immaculate. What you would expect buying new.will recommend. Thanks jesse More

The best place to buy a vehicle. We have bought 5 vehicles here in total in the last 25 years. We love their products and as usual the staff went above and beyond. We have had great l We have bought 5 vehicles here in total in the last 25 years. We love their products and as usual the staff went above and beyond. We have had great luck with all of our vehicles and will continue to deal with the Guelph dealership. The staff were fantastic and went out of their way to help us. More