Guelph Hyundai

Shady business dealing Wrong car proof given initially, after review turns out car had previous damage. Warranty offered double cost for initial 20 mins then they offered r Wrong car proof given initially, after review turns out car had previous damage. Warranty offered double cost for initial 20 mins then they offered real one, would not even present details in paper. Finance manager admitted commissions were much higher but could not explain the difference in the two verisions of warranties other than one was more "robost" for an extra $2000 and admitted he would only go for the cheaper warranty. Salesman (Jack) promised delivery on 3 separate days then had me (the customer) book a dent repair with their vendor personally, refused to fix it at dealership. Said I quote on the phone "you made me have egg on my face as I worked all day to get this done for you, is that what you want to do to me" 3 days after he said it would be ready, then was all smiles when we picked up the car. Work was being done to safety the car, but no one would actually admit what was being fixed, different answer every time, brakeline, c joint, brake pads, etc. Other observations: Employees smoking outside the front door of the dealership. More

Excellent customer service Great selection of car with excellent helpful staff. Felt comfortable and not pressured to make a purchase. Sales staff are very knowledgable of vehic Great selection of car with excellent helpful staff. Felt comfortable and not pressured to make a purchase. Sales staff are very knowledgable of vehicles and the finance department worked above and beyond to get me a good deal. Would recommend others to check out this dealership if they are looking to purchase a reliable vehicle at a good price. More

Friendly They bent over backwards to get a car for me in my price bracket. That's why I have a new Hyundai. At the end of the deal, all the agents came out to They bent over backwards to get a car for me in my price bracket. That's why I have a new Hyundai. At the end of the deal, all the agents came out to congratulate me. It was like a birthday party. More

Excellent Deal, Excellent Service I live about an hour and a half outside of Guelph, so it should tell you something that I traveled to Guelph to buy my new car. After weeks of looking I live about an hour and a half outside of Guelph, so it should tell you something that I traveled to Guelph to buy my new car. After weeks of looking, I came to the realization that I was not going to get a better deal than at Guelph Hyundai, and indeed I would not have. The car is great, the dealership was clean and easygoing, and the service was excellent. Rey specifically stood out as a major help in both the search and the purchase of our new car. Highly recommended. More

Scotty and Tamara hit it out of the park!!! I just purchased by first Hyundai and Scott and Tamara were really great to deal with and made my buying experience enjoyable and easy! This isn't my I just purchased by first Hyundai and Scott and Tamara were really great to deal with and made my buying experience enjoyable and easy! This isn't my first car purchase, but it was the only one where I left the dealership feeling like all of my questions and concerns had been taken care of. Thank you Scott and Tamara!! More

Scotty did it again! Just bought a Sonata, 2nd time buying with Scotty. Loved that he works within our budget with no pressure. Love the car too! I look forward to working Just bought a Sonata, 2nd time buying with Scotty. Loved that he works within our budget with no pressure. Love the car too! I look forward to working with Scotty again. More

Outstanding Experience Yet Again! I bought my first Tucson from Guelph Hyundai in 2013. I have continued to go there to have it serviced even though it would be easier to do it closer I bought my first Tucson from Guelph Hyundai in 2013. I have continued to go there to have it serviced even though it would be easier to do it closer to home because of the people that work there. Even though faces have changed over the years Guelph Hyundai continues to hire the best of the best in my opinion. The customer service I've experienced there is consistently above average no matter whether dealing with Sales or Service. Speaking of the best of the best, enter Tom Hill! I have just purchased my second Tucson there primarily with the help of Tom. He is an outstanding sales representative for this company. He is knowledgeable beyond his years and passionate when it comes to automobiles. He is a friendly, funny and down to earth gentleman. I believe he will go far in this business as it seems to be a part of his soul. Thanks also to Tamara for her financing assistance and suggestions. A big shout out to Tyler and Aaron for stepping in to help me out when Tom could not be at my delivery for reasons beyond his control. (He did still call me later in the day to check on everything. What a guy!) Tyler waded through the stack of paperwork required with me and Aaron helped me by familiarizing me with the car and its features. Thanks to both of you for getting me on the road. This is a prime example of the awesome TEAM employed at Guelph Hyundai. One for all and all for one to give their customers the best experience possible! More

Meeting Scott Schafer in sales First off his sense of humour is amazing. He makes you feel like hey good to see you again, even though this is first time for this meet. Buying from First off his sense of humour is amazing. He makes you feel like hey good to see you again, even though this is first time for this meet. Buying from him is really quite painless. He hears what your looking for, and then watch the magic happen. Before you know it your into the perfect vehicle that's got your name on it. More

Great Experience Just picked up my car and I am very Happy. Everyone at the dealership is very nice and I appreciate all their corporation. Alex and James were very ea Just picked up my car and I am very Happy. Everyone at the dealership is very nice and I appreciate all their corporation. Alex and James were very easy to work with explained all the options to me with ease. Thank you so much for your hard work More