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Guelph Hyundai

Guelph, ON

4.5
1,916 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,916 Reviews of Guelph Hyundai

June 03, 2022

Hyundai Guelph service team will make sure you’re satisfied with the service rendered to your car.Quality service as always. More

by jing2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
Jul 02, 2022 -

Guelph Hyundai responded

Thank you for the great review.

June 02, 2022

Staff was friendly however a product was sold to us that was inadequate for our vehicle. After speaking to a manager the problem was very quickly and efficiently resolved and we are very satisfied! More

by reinaiharrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Campbell
Jul 02, 2022 -

Guelph Hyundai responded

Thank you for the review. We appreciate that you gave us the opportunity to make things right.

June 01, 2022

I went in was greeted right away by Milos . I was browsing for a vehicle .. was not sure what I wanted but ..he answered all my questions , got me test drive and a great deal! Jelena in finance More

by Bettjeanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milos-sales! Jelena -finance both 5+ stars!!
Jul 02, 2022 -

Guelph Hyundai responded

Thank you for the review.

May 31, 2022

Jesse and team were friendly and efficient. They provided high quality service that met my automotive needs. We will return to Guelph Hyundai again! More

by Amy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Voula, Jesse Campbell
May 31, 2022 -

Guelph Hyundai responded

Thank you Amy. We appreciate your kind words and 5 star review. You are definitely in good hands when you are dealing with Jesse.

May 30, 2022

We very happy with what we bought and the people there were great and fanatic More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Currie
May 30, 2022 -

Guelph Hyundai responded

Thank you Richard. We are happy that you trusted us with your vehicle needs.

May 27, 2022

All in all, they are a great dealership and make an effort to give you amazing customer service. They have their off days too but they always try to correct their wrongs and you always leave satisfied. More

by jette.vestil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Carey, Jesse Campbell
May 27, 2022 -

Guelph Hyundai responded

Thank you for your 5 star review. We always try to operate through the day with no problems or concerns, however when something does come up, we always try to make it right. Thank you for your continued loyalty and for making the commute. Always appreciated!

May 25, 2022

Careful with these guys and deposit, Allan Giles told me I would get deposit back on a car if i regret, and that i would have 3 months until they finish building it, and now they don't want to give it, i wo More

by albert130091
Recommend Dealer
No
Employees Worked With
Allan Giles
May 21, 2022

Absolutely terrible. Guelph Hyundai sold me a lemon. I took it to my mechanic's today and the engine is caked in sludge. Looks like the whole engine will need to be re More

by Mirandagulewitsch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JP, Tom Hill
May 20, 2022

Always welcoming Good service advisor Communication is good Courteous and polite Knowledgeable On time Clean vehicle when picked up Thank you More

by rnmitchell77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
May 25, 2022 -

Guelph Hyundai responded

Thank you for your 5 star review. We appreciate it. We look forward to helping you again.

May 16, 2022

They don't seem to have enough staff to answer telephones and they do not return either phone or email messages. There was difficulty in getting the financial figures correct. Not a happy experience. Er More

by bantonation
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Voula Floros. Eric Emin
May 25, 2022 -

Guelph Hyundai responded

Thank you for your review.. I would like to look a little further into your concerns. If you would like, please feel free to contact me directly at ddawkins@guelphhyundai.com Thank you

May 26, 2022 -

bantonation responded

Buying out a lease should not have taken more than a month and been so irritating. The quote given, in writing, should have been the amount required. I should not have been required to conduct business in your front lobby when you requested additional funds. I have put this down to doing business in modern times, where customer service is not a requisite.

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