Guelph Hyundai

SERIOUSLY THE WORST SERVICE EXPERIENCE EVER!! This SERIOUSLY THE WORST SERVICE EXPERIENCE EVER!! This dealership had my car for THREE weeks and still could not seem to fix the ABS problem. Hyundai ve SERIOUSLY THE WORST SERVICE EXPERIENCE EVER!! This dealership had my car for THREE weeks and still could not seem to fix the ABS problem. Hyundai vehicle...but service department is clueless on what could be the issue. Now, I'm left trying to figure it out on my own, as they washed their hands of it. The team at Guelph Hyundai seriously lacks in their customer service! Even the so called "Service Manager" did nothing but back peddle and make excuses for his inexperienced team! We took our car there because we trusted them to know their vehicle the best. Turns out...They have no clue! Three weeks later, I paid to have rotors turned even though that was NOT the issue...and still have the ABS issue with no resolve and a "Nothing they can do" response! So glad i took my vehicle to a CERTIFIED HYUNDIA SERVICE DEPARTMENT! :( The staff at this location are seriously lacking in customer service. More

The salesman was very professional, always available and respectful. I will certainly buy my next car from him respectful. I will certainly buy my next car from him More

It was very easy to book an appointment that suited my schedule (early morning) and the car was completed within the time quoted. James called with other recommendations needed and reviewed everything wit schedule (early morning) and the car was completed within the time quoted. James called with other recommendations needed and reviewed everything with me afterwards. More

Guelph Hyundai, and Jesse Campbell in particular have provided the ultimate customer experience and the best deal and service I could think of. They beat the competition by far, and go above and beyond. provided the ultimate customer experience and the best deal and service I could think of. They beat the competition by far, and go above and beyond. I highly recommend them and I shared Jesse’s contact with my friends. Even if they are a bit far away from me, they are worth it. It’s a pleasure to do business with them. Zero nonsense guaranteed. More

Fast, clean , good work, professional, great coffee and treats,. Good looking cars to look at treats,. Good looking cars to look at More

Excellent and friendly service rep! Quick turnaround. We just had oil change & snow tires installed. The car now pulls to the right, but I will call about fixing that. We are disappointed though. When we w just had oil change & snow tires installed. The car now pulls to the right, but I will call about fixing that. We are disappointed though. When we were buying the car we were told that snow tires were included (they are in good shape). My husband asked several times if they were mounted on nice rims rather than ugly black rims. He was told they were on nice rims. I seem to recall someone saying they called & checked & they were on nice rims. My husband called before we brought the car in to check on the rims & was told they wouldn’t know that until they got the tires out of storage. When we dropped off the car & again asked about this, we were told they would check on that. We waited & no one came to talk to us about the rims. Surprise when we went out to drive the car away - ugly black rims with chrome/silver lug nuts! I again asked our service person, who said she had checked and those were the snow tires that came with the car! So that has been our only downside to this experience. My husband is quite disappointed at having these black rims on such a nice car. More

They always try to find a way to save me money on my service. They treat me with respect and are helpful at finding me the answers I need service. They treat me with respect and are helpful at finding me the answers I need More

Service Advisor Sharilea Stocco was very courteous and helpful. Kept me informed and updated. Great service. helpful. Kept me informed and updated. Great service. More

Purchased a new Tucson Ultimate Hybrid off Guelph Hyundai. Very impressed by the dealership, has a premium look and feel. All staff are friendly and professional Jesse Campbell from Sales is great, Hyundai. Very impressed by the dealership, has a premium look and feel. All staff are friendly and professional Jesse Campbell from Sales is great, really knows the product, professional, and friendly, and no pressure. I would purchase from Jesse, and Guelph Hyundai again! More

Amazed by this location. Went to many other dealerships before coming to this one. Should've just came straight here and not waste my time with the others. If you are in the market for a vehicle, I can't r before coming to this one. Should've just came straight here and not waste my time with the others. If you are in the market for a vehicle, I can't recommend this place enough. Saul S. was a joy to deal with. Tirelessly worked with us and the budget we presented him. He presented many scenarios and gave us all the possible buying options soon we could make the most knowledgeable decision so we could avoid the dreaded "buyers remorse" syndrome. Thank you Saul S. and Guelph Hyundai! More