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Guelph Hyundai

Guelph, ON

4.5
1,847 Reviews
Call Dealership (519) 836-7669
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765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,847 Reviews of Guelph Hyundai

March 25, 2022

Excellent service and friendly staff. The are extremely patient and answer any questions you may have. Will definitely go back. More

by Matty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Dietrich, Tom Hill, Jesse Campbell, Megan Spencer
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review. Vehicles today can be a mystery to many people, including myself. We always joke that tools are kept out of my hands for a very good reason. When my Hyundai needs servicing or any other make, I will always take my vehicles to the service team at Guelph Hyundai. Thank you for your kind words and greatly appreciate your business.

March 23, 2022

The lady that served me was helpful and polite. Good service is wonderful. Please keep it up.! More

by jdartuso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your kind words and great review. Both the sales and service teams at Guelph Hyundai always try to go above and beyond.

March 21, 2022

The service was excellent and the work was done in good time and the employees were friendly and very helpful More

by nancy.richardson05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Hollen
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your kind words and 5 star review. It is always a pleasure helping you.

March 21, 2022

Easy to book an appointment. Haven’t had any material concerns to date. Recall issue was quickly taken care of More

by Plummer_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your 5 star review. We appreciate you entrusting us with your vehicle.

March 14, 2022

Very good. Reliable company. Good sales and knowledgeable salesperson. We recommend to friends and family More

by littled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Dietrich, Malik Annou
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review and very kind words. Malik and Tamara always go out of their way to make the car buying experience easy and fun.

March 07, 2022

Service was quick, staff were friendly and knowledgeable and repairs and recommendations were explained clearly with a plan for future service. More

by Nbrownbrunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review and kind words.

March 07, 2022

Very friend staff but always trying to sell services that are too expensive. Why would I come to the dealership when I can go to my regular mechanic More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Greer
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review Donna. We do firmly believe in servicing your vehicle by using preventative maintenance. That will sometimes lead the people in the service department to be recommending certain packages designed to keep your vehicle "healthy" rather then only booking vehicles in when something fails. I will certainly discuss with the team in service regarding your concerns that they may have come across as a little pushy. Thank you for your business.

February 27, 2022

Honest well managed company very courteous and helpful showed me everything I need to know about my palisade More

by roncarin4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton in sales good man, Chris Currie
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your kind words and review. At Guelph Hyundai, we always try to go above and beyond.

Apr 28, 2022 -

roncarin4 responded

Good job

February 26, 2022

Sales team is the best in town recommend Dan the best person to go to and interact with, service needs some work tho I went there for my first service appointment and was greeted by a rude service adviso More

by Ethan Jordan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrance Brophy
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Ethan, Thank you for your review. We truly appreciate your candid review of your experience at Guelph Hyundai. Although I will not question what happened to you, I will certainly say that your experience is not how most of our customers are handled upon arrival. I apologize that you received such a cold reception. It is not how our team normally operates, nor is it accepted by management. We will be using your review as an opportunity to retrain our employees on the importance of a warm, professional and friendly greeting at all times. Thank you again, and please accept our apologies.

February 14, 2022

Great customer service at Guelph Hyundai. Very professional, especially during the pandemic. Will continue to go back More

by Zh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari
Report | Print
Apr 28, 2022 -

Guelph Hyundai responded

Thank you for your review. We appreciate your kind words.

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