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Guelph Hyundai

Guelph, ON

4.5
1,847 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,847 Reviews of Guelph Hyundai

May 16, 2022

They don't seem to have enough staff to answer telephones and they do not return either phone or email messages. There was difficulty in getting the financial figures correct. Not a happy experience. Er More

by bantonation
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Voula Floros. Eric Emin
May 25, 2022 -

Guelph Hyundai responded

Thank you for your review.. I would like to look a little further into your concerns. If you would like, please feel free to contact me directly at ddawkins@guelphhyundai.com Thank you

May 26, 2022 -

bantonation responded

Buying out a lease should not have taken more than a month and been so irritating. The quote given, in writing, should have been the amount required. I should not have been required to conduct business in your front lobby when you requested additional funds. I have put this down to doing business in modern times, where customer service is not a requisite.

May 13, 2022

Brian at Guelph Hyundai made the process very easy for us. He was great to deal with, I highly recommend. More

by kv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lubianetzky, Megan Spencer
May 25, 2022 -

Guelph Hyundai responded

Thank you for your response. We greatly appreciate it. Brian is a newer addition to the team and is already building a loyal following of clients. Thank you for trusting us with your vehicle needs and we look forward to helping you again in the future

May 12, 2022

Great people very friendly, love their focus on sports cars etc. the whole purchase process was very straight forward. Thanks again Hyundai team! More

by Greg.Stanisci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Paul JP
May 25, 2022 -

Guelph Hyundai responded

Thank you Greg. We appreciate the review and kind words. Our lot is certainly not your typical Hyundai store. More like an amusement park of high end sports cars and exotics. It is certainly fun coming into work to see what we have bought next.

May 10, 2022

Love the service advisor Sylvia Richardson,she explained clearly about my vehicle what has to be done! More

by loosarchia
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
May 25, 2022 -

Guelph Hyundai responded

Thank you for your review. Sylvia is always great to deal with in our service drive thru. She knows her stuff and is always ready to help anyone looking for some information.

May 10, 2022

Very professional service, informative and quick. Very nice hospitality with smiles. Nice to have service with them More

by Nasser Ibrahim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hollen
May 25, 2022 -

Guelph Hyundai responded

Thank you for your great review. We appreciate it and thank you for trusting us with your vehicle needs.

May 09, 2022

Thank you so much, Madam Hollen of Hyundai Guelph for assisting me.You did a great job. Hope,that others will experience it too from you the good treatment i experienced with you. More

by guelliermo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hollen
May 25, 2022 -

Guelph Hyundai responded

Thank you for your great review. We consider ourselves lucky that Amanda recently joined our team. She has quickly become a key member of our incredible Service Drive Thru team. Thank you for trusting Guelph Hyundai with your vehicle

May 07, 2022

Always friendly and professional! Purchased my Santa Fe at this dealership and bring it in for service and have had nothing but positive experiences. More

by SF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
May 25, 2022 -

Guelph Hyundai responded

Thank you for your continued trust and loyalty. We look forward to seeing you again soon.

May 06, 2022

Good and timely service. Recommendation for future repair. Reliable spare part. Appreciate coffee abs snack while waiting. More

by Rajpal Dindyal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hollen
May 30, 2022 -

Guelph Hyundai responded

Thank you Rajpal. We appreciate your good review and kind words. Let us know what we can do to make your next visit a 5 star event. Thanks again.

May 04, 2022

Service guy did not know what he was doing at all. Did not notice my brakes being done and tried telling me that I refused to have my brakes replaced. Service guy kept trying to talk to me before I r More

by Weirdmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvia Richardson
May 30, 2022 -

Guelph Hyundai responded

Thank you for the review. We will look into your experience and discuss the miscommunications that occurred. The mechanics and service advisors are typically very communicative with one another, so I will need to find out how they missed this one. I will also advise the crew to be a little more perceptive of earbuds. Thank again.

May 02, 2022

My experience with this service was awesome. They are very efficient and friendly. The service lounge was clean and my wait time was relaxing. Enjoy having wifi. More

by Amcurran006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hollen
May 30, 2022 -

Guelph Hyundai responded

Thank you for your review and 5 star. It means a lot to us and thank you for trusting us with your vehicle.

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