Guelph Hyundai

Appointment was on time. Clear explanation of the work needed and the price of it. If you live in Guelph, I recommend this service. Clear explanation of the work needed and the price of it. If you live in Guelph, I recommend this service. More

I was in for work to my car and the went well the I was walking around look at new cars and know sales man came and what I was looking for and to look the Kona I was really interested to buy but nobody bot walking around look at new cars and know sales man came and what I was looking for and to look the Kona I was really interested to buy but nobody bothered with me so after my car was done I left so I was so disappointed that’s all I have to say More

Very satisfied with deal. Everything went smooth and everybody is super helpful. They make feel like home. Everything went smooth and everybody is super helpful. They make feel like home. More

Andrew is always helpful and knowledgable, he doesn’t pressure me to get unnecessary repairs pressure me to get unnecessary repairs More

Excellent service very personable and friendly staff. Helpful with providing comfortable seating and good snacks. Helpful with providing comfortable seating and good snacks. More

Very poor communication on their end and even the management would not admit their department's mistakes. They're aggressive, rude and would do anything to make excuses. management would not admit their department's mistakes. They're aggressive, rude and would do anything to make excuses. More

Don't lease from this dealership. The experience of exercising the option to purchase at the end of my lease was horrible — they were unhelpful and unresponsive, kept me waiting hours The experience of exercising the option to purchase at the end of my lease was horrible — they were unhelpful and unresponsive, kept me waiting hours, gave me the wrong figures twice before working out the cost to purchase (which included $1,000 in extra 'fees'). Completely unprofessional and made it very clear I wasn't worth their time. More

Love these guys…just traded up from a 2021 to a 2023…. Andrew Currie started the ball rolling offering exceptional customer service then introduced me to Raghav Sharma who did the deal with the help of the Andrew Currie started the ball rolling offering exceptional customer service then introduced me to Raghav Sharma who did the deal with the help of their new car sales mgr, Malik Annou with finance details & Spartek Jeshili on the final delivery!! Fun & fair to deal with….they have a repeat customer! More

Complete disappointment with Guelph Hyundai After months of research, we found the car of our dreams and decided to order a new red 2023 Tucson N line at Guelph Hyundai 2.5 Liter 4 cyl. On August 22- months of research, we found the car of our dreams and decided to order a new red 2023 Tucson N line at Guelph Hyundai 2.5 Liter 4 cyl. On August 22-2023 we placed the order and put down a $1000.00 deposit. We were told that they might have one in two days or else it would take 4 months so we figured we would have it by Christmas. After 10 weeks we had not heard anything about ETA or the Vin number and called the salesman Apurva Shah and he promised to get back to us by the end of the day. He did not get back to us. A week later we called again and got the same response from him. Another 5 days passed again, no call back so we decided to drive to the dealer to get any information on our new car. We talked to Spartak Jeshili and to our surprise and complete disappointment, he told us that this car had been ordered too late and we would have to take the 2024 Hybrid car instead. We did not know about deadlines and should have been told by the salesman when we placed the order that it was not possible! We do not want a Hybrid and now we are stuck. Had we been informed that it was past the deadline to order a new 2023, we would have started looking for a used one. It is the middle of November, and now we have to instigate the search for a used red N-Line Tucson. If Guelph Hyundai had been honest with us in the first place, we would most likely already have what we were looking for. We were treated very shabbily by Apurva in that he did not treat us with any honesty or integrity. We are sure that this is not how Hyundai likes to see their customers treated and that is the reason for this report. More

In the process of purchasing a 2024 Tuscan. My sales associate is Scott Shafer. Has been a great experience so far. Scott is very knowledgeable and competent, as well as friendly and easy to wo My sales associate is Scott Shafer. Has been a great experience so far. Scott is very knowledgeable and competent, as well as friendly and easy to work with. I’m very confident Scott will make sure the rest of the process is a success. More