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Guelph Hyundai

Guelph, ON

4.3
1,641 Reviews
Call Dealership (519) 836-7669
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765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,641 Reviews of Guelph Hyundai

January 17, 2012

I have a 2010 Santa Fe. I have not been able to take it into this dealer yet without them phoning to say I should replace something. I think I've replace every filter possible plus have had work done on t More

by ringettemom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John in service (I think that was his name)
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Feb 29, 2012 -

Guelph Hyundai responded

It is our responsability as a dealer to inform our customer's of the required maintenance that is suggested by Hyundai Canada. The cabin and air filter's are in the schedule to be replaced at 12 months or 24 000 KM's. We actually pull the filters and show our customer's if they are needing replacement. The customer has the option of having them replaced at the dealership. The brakes are also recommended to be serviced at 12 months or 24 000 KM's by Hyundai Canada. Servicing the brakes is a maintenance recommendation and not a warranty requirement, however the brakes will wear prematurely when they are not serviced. These recomendations are for the consumers to save money in the long run. If we do not suggest these scheduled services then we are not doing our job as a service provider for our customers. Please remember that all maintenance is optional, but some services that are declined could affect the manufacturer's warranty.

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