Guelph Hyundai

Good Service, Confusing Entrance Everything about the service was okay once I got into the service department. When I first came into the dealership and asked the front desk where to Everything about the service was okay once I got into the service department. When I first came into the dealership and asked the front desk where to go they sent me to a table at the back. When I got there they sent me right back through the front and outside to move my car and then I had to talk to someone in the service garage. It seemed overly complicated, the lady at the front desk could have just directed me to move my car. More

Recall blues I scheduled a recall appointment for my Santana Fe and was greeted by a cheerful person who informed me that I should have got a call telling me they I scheduled a recall appointment for my Santana Fe and was greeted by a cheerful person who informed me that I should have got a call telling me they were out of parts for my recall and I would have to re-book. The second appointment was without incident. More

Service Required was more or less the way it shuld have been Originally went for OIL LUBE AND FILTER and to get something check out. Problems (as well as additional problems) were found but Hyundai looked after Originally went for OIL LUBE AND FILTER and to get something check out. Problems (as well as additional problems) were found but Hyundai looked after it for me. More

"Amazing Customer Service!" I recently leased a 2017 Elantra....changed my mind at least 3 times on the colour! Scott was so accommodating. Always service with a smile! When I ca I recently leased a 2017 Elantra....changed my mind at least 3 times on the colour! Scott was so accommodating. Always service with a smile! When I came to pick up my vehicle it was already to go....no waiting. Everything was perfect and smooth! I would highly recommend dealing with Scott Shafer and Guelph Hyundai! A very pleasant experience. More

A friendly dealership My husband and I just recently purchased a new Hyundai accent. Scott was very helpful and friendly. All of the staff were very helpful. We also liked My husband and I just recently purchased a new Hyundai accent. Scott was very helpful and friendly. All of the staff were very helpful. We also liked the fact that the Hyundai dealership was dog friendly!! More

Always Friendly Every time I go in to the service department I am greated with a smile. The service is always timely and they get me on my way. We can always share a Every time I go in to the service department I am greated with a smile. The service is always timely and they get me on my way. We can always share a joke or two as well, even on the busy days. More

Our experience at Guelph Hyundai was a pleasurable one Scott Shafer—Guelph Hyundai Knows his stuff, is real and helped make the whole experience a pleasure. It was like meeting up with an old friend. O Scott Shafer—Guelph Hyundai Knows his stuff, is real and helped make the whole experience a pleasure. It was like meeting up with an old friend. On Sept 24, 2016, my husband and I stopped in at Guelph Hyundai It was around 2:00 pm, and our third dealership lot that day. We had been at this for a few weeks now…met a few colourful salesmen; but no one like Scott. As per usual and right on que, as we walked towards the cars that struck my fancy out came the “pushy salesmen” Although Scott’s initial approach fit the profile, (this is his lively hood after all) his personality and style was quickly established when laughter ensued. My husband, who was there to act as adviser and haggler, went into motion. After just a couple of test drives, realizing that the two cars we test drove had been the most impressive vehicles we had been in since our quest begun nearly a month ago…it was just a matter of deciding which one I liked best. Hubby did a little number crunching on his own. The offer was laid out and accepted. There was no quibbling, we were all there to do business. Scott’s ability to put us both at ease was effective and appreciated. Overall, my experience at Guelph Hyundai was a pleasurable one. We are both looking forward to working with the team for future services. More

Enjoy the comfort while you Wait! I used to dread oil changes in other garages, but at Hyundai, I am totally comfortable and am able to catch up on emails, while watching the latest ne I used to dread oil changes in other garages, but at Hyundai, I am totally comfortable and am able to catch up on emails, while watching the latest news. The staff are friendly and accommodating! I love their new drive through service as you never leave your car until you are inside and out if any nasty weather, plus no need to look for a place to park. i have been totally satisfied with my experience with the sales and service at Hyundai! More

Our recent No. 3 service. Our favourite 'greeter'! Donny sets the tone of the overall excellence of the dealership. He is willing to advise but not 'push' which is great. O Our favourite 'greeter'! Donny sets the tone of the overall excellence of the dealership. He is willing to advise but not 'push' which is great. Our service issues are dealt with efficiently, as has been the case with all our dealings with Hyundai and, should we decide in the future to buy a new car, then Hyundai would be our first port of call. All your employees are friendly - especially the shuttle driver. Thanks for making our service visits pleasant ones. More

Going the extra mile! I recently called the Guelph dealership to schedule an oil change.. I was advised that there were a couple of factory recalls that they would take car I recently called the Guelph dealership to schedule an oil change.. I was advised that there were a couple of factory recalls that they would take care of for me , which a really appreciated. The service was completed so quickly, and the shuttle to and from work was great! The driver was so friendly and the timing was very punctual!!! I have always been treated very well be all the staff! More