Guelph Hyundai
Guelph, ON
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1,633 Reviews of Guelph Hyundai
Oil change I brought my Elentra in for an oil change and was very impressed with the way they treat their customers. Was served a coffee and sat in the lounge wh I brought my Elentra in for an oil change and was very impressed with the way they treat their customers. Was served a coffee and sat in the lounge which is very nice. Didn't have to wait too long for my car to be ready. Was very satisfied with the work they did. The treat you very well there. More
Wonderful experience and so knowledgable Scott made our experience a wonderful person. Great personality. Lots of fun. So helpful putting us at ease with such a large purchase. We felt good a Scott made our experience a wonderful person. Great personality. Lots of fun. So helpful putting us at ease with such a large purchase. We felt good about driving away. Great suggestion to return to go over features to ensure I knew what was on the Tousan More
great service, done on time, Great service, done on time, very clean work done. Very satisfied. The service department covered my steering wheel in plastic, covered my seat in pla Great service, done on time, very clean work done. Very satisfied. The service department covered my steering wheel in plastic, covered my seat in plastic, placed a paper floor mat down to protect everything. Very impressed with the care they done. Every where else I have had service done has only done paper floor mat. More
Tucson Customer I met with Scott Shafer at Guelph Hyundai. Immediately he put my sister and I at ease with his friendly smile and funny banter. The test drive solid I met with Scott Shafer at Guelph Hyundai. Immediately he put my sister and I at ease with his friendly smile and funny banter. The test drive solidified my mind in purchasing this vehicle as I had been car shopping for over a month but when we went in to the showroom to do the paperwork Scott was knowledgeable and was able to get the payments into my price range. I have never purchased a brand new car before and had a couple of bad experiences at other dealerships but Scott and Hyundai was great and I would recommend him to family and friends. More
Satisfied Customer I am not a mechanic. The service was completed as promised. Customers need to remember if they purchased the extended warranty to mention this to th I am not a mechanic. The service was completed as promised. Customers need to remember if they purchased the extended warranty to mention this to the service dept. I do not believe it shows on customer file as a point of reference. I needed my front shocks replaced and just asking if any of the maintainane required is cover saved me $900.00. More
Purchase of a Santa Fe I purchased a Santa Fe from Ramsey Ghandour. He was very helpful, he had several choices available to me when I arrived for my appointment. He took I purchased a Santa Fe from Ramsey Ghandour. He was very helpful, he had several choices available to me when I arrived for my appointment. He took his time to explain and answer my questions. There was no pressure to buy. He was very knowledgeable about the product. When I went to pick up my Santa Fe he had all the paperwork ready for me to sign and made sure that I understood everything about the vehicle. I would definitely purchase from him again. More
Extremely Dissapointing I have been nothing but unsatisfied with Guelph Hyundai. The man who sold me my car was a typical car salesman- all talk. He made me feel as though th I have been nothing but unsatisfied with Guelph Hyundai. The man who sold me my car was a typical car salesman- all talk. He made me feel as though this was such a great decision to purchase a car from Guelph Hyundai, of course, because he wanted to sell it to me. He also made it seem as though they really care about customer service, as well as taking care of their car buyers even after the purchase. This has not been my experience at all, and it makes me sick to think about what I've had to go through in dealing with these careless and heartless people. Buyer beware- the Service department is a huge let down, and even after I spoke face-to-face with the service Manager, he assured me he would get to the bottom of what happened and give me a call. I received no phone call. Their parts guy, (I believe his name to be Tony), was nothing but downright rude to me for no reason at all, to the point where I left feeling completely embarrassed. I don't know how they can employ someone like this, and this wasn't my first dealing with this man. I would not recommend purchasing a car from Guelph Hyundai, due to the mistreatment I've faced. As a young woman, I already feel anxious taking my car to be serviced and the experiences I had at this location have not only made this worse for me, it has made me realize that I will not be buying my next vehicle from Guelph Hyundai. More
Ramsay very professional Recently purchased an Accent GL. Ramsay was extremely positive and patient in addressing my needs and concerns. I always really felt that he wanted Recently purchased an Accent GL. Ramsay was extremely positive and patient in addressing my needs and concerns. I always really felt that he wanted to do what was best for me. Very customer focused and upfront. Would definitely do business with him again. More
Efficient Service As always, my experience was fast and efficient when servicing my vehicles at Guelph Hyundai. The staff are professional, the service area is always As always, my experience was fast and efficient when servicing my vehicles at Guelph Hyundai. The staff are professional, the service area is always clean and inviting and the staff are excellent. More
Honest Service today I came to realize that the Guelph Hyundai Service department truly doesn't fall under the stereotype we all have heard "Dealership's are rip off today I came to realize that the Guelph Hyundai Service department truly doesn't fall under the stereotype we all have heard "Dealership's are rip offs for service" Guelph Hyundai yesterday proved that theory wrong! While I had number of services booked for my vehicle upon arrival I asked the simple question, "Do I really need all these"? And to my surprise the staff took the time to explain the services and during our conversation it came to light that I didn't need to have them done based on my long term goals for the vehicle. Thanks Guelph Hyundai for being honest and not pushing for a cash grab! More