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Guelph Hyundai

Guelph, ON

4.3
1,633 Reviews

765 Woodlawn Rd. W

Guelph, ON

N1K 1E9

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1,633 Reviews of Guelph Hyundai

July 30, 2015

Service recall and rust check review Our Elantra Touring needed a check for the steering column recall. There are also 2 rust spots now appearing on the surface of the hatch door. I ha More

by return to Guelph for service
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Aug 06, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear our computer came in handy and you were able to firm up some appointments. Also, glad to hear the service check was efficient and reassuring which led you to being at work in good time. Hopefully the rust spots will get resolved soon. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

July 25, 2015

Excellent service Recall work was completed on time, no concerns ... professional, courteous service. Received additional advice and suggestions re: other vehicle ... a More

by Cam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. It sounds like everything went good. Our customers are important to us and our staff here at Guelph Hyundai are more than happy to assist you in answering any questions you may have. We look forward to seeing you again in the future! Thank you for choosing Guelph Hyundai and have a great day!

July 25, 2015

Amazingly quick service Fast, efficient service from the time I scheduled my appointment to update the electronic power steering control unit until the job was completed. App More

by Smiley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are happy to hear that you thoroughly enjoyed the entire experience. Sounds like everything went very smooth and that is what we like to hear. We are proud of our new facility and are happy to share it with our customers. Thank you for your kind comments. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

July 25, 2015

From a Service visit to a new car sale in three days !! Went in with my wives 2009 Accent 3-door Hatchback for service , while waiting talked with the Sales Supervisor , Derek Dawkins , who set Scott Shafer More

by Agushe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Dawkins , Scott Shafer & Rhys Evans, Derek Dawkins, Scott Shafer, Rhys Evans
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new purchase! We are very glad to hear that your wife is very happy and elated with the whole package! We are very proud of our sales staff here at Guelph Hyundai and dealing with Scott would definitely be a great experience. You are right in saying he is very personable and has a good sense of humour. Enjoy your new ride! We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

July 23, 2015

The service was done quickly My car we recalled and the work was done very quickly. I was concerned when I went to pick up my car and the radio and interior lights were on. I do More

by Michelle1128
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't know who I dealt with
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are sorry to hear that the lights and the radio were on and thank you for bringing that information to our attention. We can assure you that something like that never happens but we will bring it to our shop's attention. Thank you again and we look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

July 22, 2015

Schedule issue handled well Somehow a booked appointment I had made wasn't 'saved' but despite arriving at the dealership and not being expected, I was able to get my car service More

by Lmcallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. We are sorry to hear your booked appointment was not saved. We are happy to hear that we were able to get your vehicle serviced and out on time to get you to work. Our customers are important to us and we are glad things worked out to your benefit. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

July 22, 2015

get rid of online bookings I booked my service appointment online and was told I would receive a confirmation that day. No confirmation. When I called the service dept. on my sc More

by Pardygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Just for record, John was not in service the day I was in
July 21, 2015

Wonderful experience with all the staff at Guelph Hyuandi Enjoyed the whole purchasing experience and want to thank Rhys and Tyler for such excellent customer service. The entire service was beyond the call More

by rnrreflexology
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Rhys Evans
Jul 29, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We really appreciate your comments. Congratulations on your new Hyundai! We are happy to hear that you enjoyed your whole purchasing experience with Rhys and Tyler. We are glad to hear you will recommend them to others. We look forward to seeing you again in the future! Thank you for choosing Guelph Hyundai and have a great day!

July 20, 2015

disappointed To begin with, it took 3 days of phoning, leaving messages and not being able to get anyone in service, to get an appointment. Then when I pulled in More

by mike/lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Donny Lachance
July 16, 2015

repair and service Donny was super as we were in and out on same day. Thankfully I had taken extra insurance for my tires as this was my second 'nail in tire' incident i More

by BH1
Recommend Dealer
Yes
Employees Worked With
Donny Lachance
Jul 21, 2015 -

Guelph Hyundai responded

Thank you for taking the time to review us. We appreciate your comments. We are sorry to hear that you had a nail in you tire again! But we are happy to hear that you had the extra insurance for your tires and we were able to help you out in a timely manner. We are glad you took advantage of being here and had your first oil change done. Thanks again for your kind words. We look forward to seeing you again in the future. Thank you for choosing Guelph Hyundai and have a great day!

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