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Grande Prairie Nissan - Service Centre
Grande Prairie, AB
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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388 Reviews of Grande Prairie Nissan - Service Centre
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November 27, 2021
Grande Prairie Nissan is absolutely amazing! I’ve been going there for three years at least and have been quite happy. The sales team, the service team and even parts department have always kept a smile o going there for three years at least and have been quite happy. The sales team, the service team and even parts department have always kept a smile on my face. More
by iamd3w
Employees Worked With
Will Bacon, Will Bacon
Helpful October 26, 2021
Mr Lehoux helped tremendously, though it's too soon for me to buy a vehicle at the moment, he answered all my questions and made the whole experience easier for me.. as I have social anxiety and was super me to buy a vehicle at the moment, he answered all my questions and made the whole experience easier for me.. as I have social anxiety and was super nervous about coming in:)) will definitely be coming back once I'm ready More
by Azalyah Kyle
Employees Worked With
July 13, 2021
My wife and I were happy and appreciated for the service. I highly recommend the Grande Prairie nissan company to my friends , family and co- worker. I highly recommend the Grande Prairie nissan company to my friends , family and co- worker. More
by Precy and Jim Korbett
Employees Worked With
Other Employees :
Clint Primmer, Chad Wiebe
October 28, 2020
Service appointment.We had a excellent experience Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her shoul Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her should be the standard. We brought back our vehicle to have our tires swapped over in our 2020 QashQai . The suv was fully loaded leather etc . Brand new at the time of bringing it in zero damage . We saved up a lot of money for the suv and take extreme pride in our vehicles . The tires were swapped to winter tires . Upon putting the tires in the tires were not bagged . They are 19” tires . They were visibly forced into our suv . 4 unbagged dirty snow covered tires shoved into our small suv. Upon being forced into the car the interior sustained visible damage. (Scraping , gauges, leather damage, panel damage) as soon as I got into the car and saw the tires my heart sunk. I didn’t know wether to yell or cry . I chose tears . My beautiful BRAND NEW suv that I worked so hard for was obviously damaged . I got in touch with Hailey , she tried to remove the tires and it was a struggle to remove them (bay cameras were visible) . How much force and carelessness was used to put them in? the manager for the department came and evaluated the damage . He quickly instructed it to be detailed . How was a wipe and moisturizer going to remove damage ? After it was returned to me the damage was slightly disguised. I kept my cool as I showed the damages that were still there . It felt like I was just being a nuisance, “not able to be pleased” “difficult “ when I was showing the damages a second time after detailing. The bandaid Solution of shining it up was not fixing the obvious problem (s) . I asked to be able to voice what happened to another source he responded with ( “well I’m the service manager so I’m the only other person to tell” ) That statement made me feel incredibly small as a owner . Afterward the sales manager came and looked at the damage . Same thing all over again. I get it . Nobody wants to correct an expensive mistake . What happened was pure negligence. But why should the owner (my family) be held responsible for a technicians lack of care. His costly mistake should not be coming out of my pocket. We were offered to have a free detail and to have a third party “clean up” . We are absolutely mortified of returning. I worked so hard to get this nice vehicle and it sustains damages that staff sluffed off as the customers being (difficult) as it felt . I spent 670$ plus in my tires to receive more damage? Nobody has reached out. Nobody has offered to replace any damages . Other than to “detail” “third party look over” . We are extremely disappointed and distraught over this incident and how little was actually done to rectify the situation. More
by kayla Barnfield
June 24, 2020
Bruce has always gone above and beyond at fixing my truck as a large portion of my wage depends on my truck it is amazing how helpful he is thanks Bruce I hope your there as long as I own a Nissan as a large portion of my wage depends on my truck it is amazing how helpful he is thanks Bruce I hope your there as long as I own a Nissan More
by trgarriott
June 02, 2020
Just purchased my Dodge Charger from Jason at Grande Prairie Nissan and he is amazing to deal with and very helpful.I will definitely recommend him to everyone I know. He is always there for any questio Prairie Nissan and he is amazing to deal with and very helpful.I will definitely recommend him to everyone I know. He is always there for any questions I have .He went above and beyond to give me everything I asked for with my purchase. More
by Nicole
February 14, 2020
Ahmed Eltayeb is such a great sales consultant. He explained well about the new 2020 Pathfinder we purchased.He earned our trust! Very respectful and accommodating to his clients. More sales and clien explained well about the new 2020 Pathfinder we purchased.He earned our trust! Very respectful and accommodating to his clients. More sales and clients for you Ahmed! More
by Rommel
January 15, 2020
Colton lehoux was the dealer that helped us. He was very knowledgeable and helped me explore my options. He made it very easy for me to make a decision. I would give him 10/10 for his service and help. Than knowledgeable and helped me explore my options. He made it very easy for me to make a decision. I would give him 10/10 for his service and help. Thank you colton More
by Shay schofield
Employees Worked With
December 31, 2019
Very informative towards all aspects of the vehicles hes selling from rates that best suit you to what you need for the driving conditions of that witch you live selling from rates that best suit you to what you need for the driving conditions of that witch you live More
by Joeycardinal14
Employees Worked With
Donavon Gaudet
